Appendix D
Troubleshooting and Maintenance
Debug Options
Voice > System page
Debug Level
There are 7 levels: 0, 1, 2, 3, 3+Router, 3+Coma, 1+Coma.
Two modes are generally used: 3, 3+coma. Default value is 3.
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Syslog Output Method
Set syslog output mode:
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Voice > Provisioning page
Debug Level
Control Cisco Unified Communications Manager related log output:
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Administration > Log > Log Module page
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Administration > Log > Log Setting page
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OL-31821-02
3 – Only output voice log.
3+coma – Output both voice log and DSP log.
Direct – Output syslog to network directly. This method works as before and does not introduce any
performance impact.
Syslog-ng daemon – Output syslog to syslog-ng daemon that runs on the box.
none – No log output.
info – Output log after network is ready.
boot info – Before network is ready, output log to console or syslog-ng daemon. After network is
ready, output log to network or syslog-ng daemon.
Status Enable/Disable – Enable/Disable syslog-ng daemon.
Log Enable – Enable/Disable syslog output.
Service
kernel – kernel syslog.
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system – all other syslog except kernel.
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Priority – From high priority to low priority: Emerg, Alert, Critical, Error, Warning, Notice, Info,
Debug.
Local – Output log to local file.
Syslog Server – Output log to remote syslog server.
Local > Log Size – Set local log buffer size.
Syslog Server – Set IP address, Port. When a new IP address is set, reboot the ATA 190 to make the
IP address effective.
Cisco ATA 190 Analog Telephone Adapter Administration Guide for SIP (Version 1.1)
Troubleshooting With Syslog
D-9