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HP Elite Slice G2 Maintenance And Service Manual Page 73

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Sound does not come out of the speaker or headphones.
Cause
Some applications can select which audio output device is used.
The operating system controls may be set to use a different audio
device as the default output device than what is expected.
Sound from headphones is not clear or muffled.
Cause
Audio jack is not properly configured for headphones.
Computer appears to be locked up while recording audio.
Cause
Storage may be full.
Line-in jack is not functioning properly.
Cause
Jack has been reconfigured in the audio driver or application
software.
There is no sound or sound volume is too low.
Cause
The application is set to use a different audio device than
speakers.
Some applications can select which audio output device is used.
The operating system controls may be set to use a different audio
device as the default output device than what is expected.
Solution
Make sure the application has selected the correct audio device.
Set the operating system to use the correct audio device.
Solution
Disconnect and reconnect the headphones into the universal jack,
and then select 'headphones' or 'headset' when prompted.
Solution
Before recording, make sure there is enough free space on the
hard disk. You can also try recording the audio file in a
compressed format.
Solution
In the audio driver or application software, reconfigure the jack or
set the jack to its default value.
Solution
Some graphics cards support audio over the DisplayPort
connection (if applicable), so multiple audio devices may be listed
in Device Manager. Make sure the correct device is being used.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Make sure the application has selected the correct audio device.
Set the operating system to use the correct audio device.
Solving audio problems
65

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