Help From Etc Technical Services; Other Reference Materials - ETC Ion Xe Operating Manual

To register for the ETC Family User Forum:
1. Go to ETC's community web site (community.etcconnect.com).
2. You may register for the forum by clicking the "join" link in the upper right corner of the
page.
3. Follow the registration instructions provided by the community page.

Help from ETC Technical Services

If you are having difficulties, your most convenient resources are the references given in this user
manual. To search more widely, try the ETC website at etcconnect.com. If none of these resources is
sufficient, contact ETC Technical Services directly at one of the offices identified below. Emergency
service is available from all ETC offices outside of normal business hours.
When calling for assistance, please have the following information handy:
Console model and serial number (located on back panel)
Dimmer manufacturer and installation type
Other components in your system (Paradigm
Americas
Electronic Theatre Controls Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
Electronic Theatre Controls Asia, Ltd.
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com

Other Reference Materials

Help System
A key help system is contained within your system. To access help, press and hold [Help] and press
any key to see:
Introduction
the name of the key
a description of what the key enables you to do
® , other control devices, etc.)
United Kingdom
Electronic Theatre Controls Ltd.
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
service@etceurope.com
Germany
Electronic Theatre Controls GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
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