Solving Hard Drive Problems - HP Z4 G4 Maintenance And Service Manual

Solving hard drive problems

Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with a
file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Drive responds slowly immediately after power-up.
Nonsystem disk/NTLDR missing message.
Cause
The system is trying to start from the hard drive but the hard
drive may have been damaged.
System files missing or not properly installed.
Solution
1. Type file in the taskbar search box, and then select File
Explorer from the list of applications. In the left column,
expand This PC, right-click on a drive, select Properties, and
then select the Tools tab. Under Error checking click Check.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
Type file in the taskbar search box, and then select File
Explorer from the list of applications. In the left column, expand
This PC, right-click on a drive, select Properties, and then select
the Tools tab. Under Error checking click Check.
Solution
Check cable connections.
See reconfiguration directions in the
problems on page 56 section. If the system still does not
recognize the new device, check to see if the device is listed within
Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Boot Options.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port Options.
Run Computer Setup and increase the POST Delay in Advanced >
Boot Options.
Solution
Perform Drive Protection System (DPS) testing in system
▲
ROM.
1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select
the recovery option. If only a restore kit is available, then
select the File Backup Program option, and then restore
the system.
Solving hard drive problems
Solving hardware installation
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