Troubleshooting
Message
Cannot scan to send fax message
as scanner is in use for other
function.
Updating the destination
list... Please wait. Specified
destination(s) or sender's name
has been cleared.
5
Please re-select after the up-
date finishes.
Check whether there are any
network problems.
[13-10]
Check whether there are any
network problems.
[13-11]
Check whether there are any
network problems.
[13-17]
Check whether there are any
network problems.
[13-18]
88
Causes and solutions
The Copy or Document Server function is in
use. To cancel the job in process, do the follow-
ing, and then try faxing again.
Press [Exit], and then press the { { { { Copy} } } } or { { { { Doc-
ument Server} } } } key. Next press the { { { { Clear/Stop} } } }
key. When the message "
pressed. Stop copying? [Stop]
key was pressed. Stop stor-
ing?[Stop] key was pressed. Stop
[Stop] key was
" or "
copying?
pressed. Stop storing?
press [Stop].
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits
from RDS mode.
Check if the alias telephone number is correct-
ly programmed.
• Check the alias telephone number is cor-
rectly programmed using the Web Image
Monitor. See the Web Image Monitor's
Help.
• Consult your network administrator.
Cannot access gatekeeper.
• Use your Web Image Monitor to check the
gatekeeper address is correctly pro-
grammed. See the Web Image Monitor's
Help.
• Consult your network administrator.
Registering of user name is rejected by SIP
server.
• Use your Web Image Monitor to check the
SIP server address and user name are cor-
rectly programmed. See the Web Image
Monitor's Help.
• Consult your network administrator.
Cannot access to SIP server.
• Use your Web Image Monitor to check the
SIP server address is correctly pro-
grammed. See the Web Image Monitor's
Help.
• Consult your network administrator.
[Stop] key was
" appears,