Ricoh 3245 Facsimile Reference Manual page 102

Troubleshooting
Problem
Transmission is possible,
though receiving is impossi-
ble.
Receiving is possible, though
transmission is impossible.
When using On Hook Dial or
Manual Dial, "
ing... " appears and trans-
mission is not allowed.
LAN-Fax Driver does not
work.
5
All fax messages stored in
memory have been lost. Those
messages include ones stored
through Memory Transmis-
sion/Reception, Confidential
Reception, Substitute Recep-
tion, or Auto Document.
94
Causes and solutions
The optional terminal adaptor
setting is incorrect. Check the
setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
If the machine fails to detect
the size of the original when
Receiv-
the { { { { Start} } } } key is pressed, it
performs a receiving opera-
tion. Press [Scan Area], select
the scan area, and then resend
the document.
The entered login user name,
login password, or driver en-
cryption key is incorrect.
Check your login user name,
login password, or driver en-
cryption key, and enter them
correctly.
A high security level is set by
the extended security func-
tion. Consult your administra-
tor about appropriate security
settings.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Fail-
ure Report is automatically
printed when the machine is
turned on. If fax messages
stored for Memory Transmis-
sion have been lost, check the
destinations and resend the
messages. If fax messages re-
ceived through Memory, Con-
fidential or Substitute
Reception have been lost, ask
the senders to resend the mes-
sages. If Auto Documents
have been lost, reprogram
them.
Reference
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p.15 "Setting a Scan Area"
Ask the administrator.
Ask the administrator.
p.198 "Turning Off the Main
Power / When a Power Fail-
ure Occurs", Facsimile Refer-
ence <Advanced Features>