When You Cannot Print - Ricoh Aficio IS 2425 Operating & Troubleshooting Instructions

Troubleshooting When Using the Printer Function

When You Cannot Print

This section describes what to do if printing does not start even after performing
[Print].
Problem
Printing does not start.
Printing does not start.
Printing does not start.
4
Printing does not start.
Printing does not start.
Printing does not start.
Printing does not start.
Printing does not start.
50
Cause
The power is off.
The machine is set to
"Offline".
The cause is displayed
on the display of the con-
trol panel.
The interface cable is not
connected correctly.
The correct interface ca-
ble is not being used.
The interface cable was
connected after the ma-
chine was switched on.
If the machine is using
wireless LAN, a weak
wireless signal might be
causing print to fail.
If the machine is using
wireless LAN, SSID set-
tings are incorrect.
Solution
Check that the cable is securely plugged
into the power outlet and the machine.
Turn on the main power switch.
Press [fOnline] on the display panel.
Check the error message or warning sta-
tus on the display panel and take the re-
quired action.
Connect the interface cable securely. If it
has a fastener, fasten that securely as
well. See "Connecting the Machine",
General Settings Guide.
The type of interface cable you should
use depends on the computer. Be sure to
use the correct one. If the cable is dam-
aged or worn, replace it. See "Connect-
ing the Machine", General Settings
Guide.
Connect the interface cable before turn-
ing on the machine.
To check signal status, press the {User
Tools/Counter} key, and then press [Sys-
tem Settings] on the display panel. On the
[Interface Settings] tab, select [IEEE
802.11b], and then press [Wireless LAN Sig-
nal]. If signal quality is poor, move the
machine to a location where radio
waves can pass or remove objects that
might cause interference.
(You can check signal status only when
using wireless LAN in the infrastructure
mode.)
Check using the machine's display pan-
el that the SSID is correctly set. See "In-
terface Settings", General Settings
Guide.