Ricoh Aficio IS 2425 Operating & Troubleshooting Instructions page 45

Ricoh printer/fax/scanner/copier operation instructions
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❖ Printing
Problem
Background of received
images appears dirty.
Images from the back of
the page appear.
Received image is too
light.
Received image is too
light.
Received image is too
light.
❖ Others
Problem
All fax documents
stored in memory have
been lost. Those docu-
ments include ones
stored through Memo-
ry Transmission/Re-
ception, Confidential
Reception, Substitute
Reception, or Auto
Document.
When a correct pass-
word is entered, you
cannot print documents
that appear in the confi-
dential box or bulletin
board box, or transmit
/ print out stored docu-
ments.
[ProgDest] or [Manual In-
put] does not appear.
When You Cannot Send or Receive Fax Messages As Wanted
Cause
Image density is too high.
When using moist, rough, or
processed paper, areas of print
may not be fully reproduced.
When D is blinking, toner is be-
ginning to run out.
• The image density has been
set too low.
• The original of the transmit-
ted fax was printed on paper
that is too thin.
Cause
When about one hour passes af-
ter power to the machine is
turned off, all fax documents
stored in memory are lost.
Documents are locked by a secu-
rity function if incorrect pass-
words are entered a certain
number of times.
This function is made unavaila-
ble by the enhanced security
function.
Solution
Adjust scan density. See "Image
Density (Contrast)", Facsimile
Reference.
Only use recommended paper.
See "Copy Paper", About This
Machine.
Add toner. See p.81 "Adding
Toner".
• Request the sender to increase
image density.
• Request the sender to reprint
the original on thicker paper
and fax it again.
Solution
If any documents have been lost
for this reason, a Power Failure
Report is automatically printed
when the machine is turned on. If
fax documents stored for Memo-
ry Transmission have been lost,
check the destinations and resend
the documents. If fax documents
received through Memory, Con-
fidential or Substitute Reception
have been lost, ask the senders to
resend the documents. If Auto
Documents have been lost, repro-
gram them. See p.40 "Turning Off
the Main Power / In the Event of
Power Failure".
Contact the administrator.
Contact the administrator.
3
37

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