Ricoh Aficio IS 2425 Operating & Troubleshooting Instructions page 73

Message
Connection with
the destination
has failed. Check
the status and
connection. To
check the current
status, press
[Scanned Files
Status].
Authentication
with the destina-
tion has failed.
Check settings.
To check the cur-
rent status,
press [Scanned
Files Status].
Sender's name is
not selected.
Please specify
sender's name.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Features.
Sending the data
has failed. The
data will be re-
sent later.
Sending the data
has failed. To
confirm the re-
sult, check
[Scanned Files
Status].
Cause
The correct Network set-
tings are not made.
The entered user name
or password was invalid.
The sender's name was
not specified.
The maximum e-mail
size has been exceeded.
A network error has oc-
curred and a file was not
sent correctly.
While a file was being
sent, a network error oc-
curred and the file could
not be sent correctly.
When a Message Is Displayed
Solution
• Check the network settings of the cli-
ent computer.
• Check that components such as the
LAN cable are connected properly.
• Check that the server settings are
correct and the server is working
properly.
• Check that the user name and pass-
word are correct.
• Check that the ID and password for
the destination folder are correct.
• A password of 64 or more characters
may not be recognized.
A sender's name should be specified be-
fore sending e-mail. Send e-mail after
specifying the sender's name.
• Increase the size of [Max. E-mail Size].
• Set [Divide & Send E-mail] to [Yes (per
page)] or [Yes (per max. size)].
See "Send Settings", General Settings
Guide.
Wait until sending is retried automati-
cally after the preset interval. If sending
fails again, contact the administrator.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Contact the administrator. If
multiple files were sent, use the Scanned
Files Status screen to check for which file
the problem occurred.
5
65