Commission And Monitor Airmedia Devices - Crestron AM-200 Deployment Manual

Room lists are not available on AirMedia mobile apps. The AirMedia and PinPoint
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apps, however, do have the capability to use Bluetooth beacons such as the
Crestron PP-100 provisioned through Crestron Fusion to automatically present
room connection information. Refer to the Crestron Fusion and Crestron PP-100
product documentation for details on configuring Bluetooth room beacons.
Although streaming apps for popular video services are supported in AirMedia,
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the AirMedia device must be on the same subnet as the mobile device to function
correctly. These apps may occasionally exhibit erratic behavior on mobile devices
when the app is updated. It is recommended to contact the app vendor in the
event such behavior persists.
As with PC users, testing for mobile users should encompass the considerations above
for both the AirMedia app and the AirMedia for AM-100 app.

Commission and Monitor AirMedia Devices

Once the use cases for AirMedia are established and tested, and other room
functionality is tested, the commissioned room is ready for AirMedia and other uses. For
optimum performance, AirMedia use cases should be reevaluated as time and
circumstance permits. Crestron provides cloud tools such as Crestron Fusion and
Crestron XIO Cloud Service to understand how AirMedia-enabled rooms are used.
Analyzing usage information and patterns can help adjust rooms to user needs for
AirMedia, while monitoring tools can minimize downtime and user complaints should an
issue arise. These monitoring tools should be used in conjunction with network
monitoring wherever possible to determine issues with Wi-Fi access points and the
general health of the network.
40 • AirMedia Presentation Gateway Deployment Guide – DOC. 7693K