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Crestron CCS-UC-1 Configuration Manual

Sip endpoint with cisco unified communications manager 10.5
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CCS-UC-1
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Configuration Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron CCS-UC-1

  • Page 1 CCS-UC-1 SIP Endpoint with Cisco Unified ® Communications Manager 10.5 Configuration Guide Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Configure Region for G729 ................... 10 Configure a SIP Profile ..................11 Configure Phone Security Profile ................15 Configure the Crestron Mercury Device as a Third-party SIP Device ..... 16 Configure Media Resource Group and Media Resource Group List ...... 22 Configure Trunks ....................24 Cisco UCM- PSTN Gateway Trunk Configuration ........
  • Page 4 ii • Contents Configuration Guide – DOC. 7993A...

  • Page 5: Introduction

    SIP endpoints registering to the Cisco Unified Communications Manager (Cisco UCM). Topology The network topology for the Crestron Mercury endpoint to interop with the Cisco UCM is shown below. SIP Endpoint Integration with Cisco UCM - Reference Network CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 •...

  • Page 6: Software Requirements

    Cisco phone models: 8961 (SIP), 8945 (SIP) • Crestron Mercury devices (2) Product Description The Crestron Mercury device is a complete solution for conference rooms. It acts as an all-in-one touch screen, speakerphone and AirMedia product for conference rooms ®...

  • Page 7: Features Not Supported

    Known Issues and Limitations • The Crestron Mercury device does not allow calls to be placed or accepted as long as the SIP server is unreachable and the device is un-registered. This causes an established active call to be dropped in a scenario where there is a PBX network outage due to the device losing its registration status.

  • Page 8: Crestron Mercury Configuration

    Crestron Mercury Configuration Setup The LAN port of the Crestron Mercury device needs to be connected to one PoE+ port to power it up and network for connectivity with the Cisco UCM. The PoE+ switch that is used should have the LLDP functionality enabled for the device to power up and be completely functional.
  • Page 9 Crestron Mercury: Status The device can be configured from the Network page. 3. On the web GUI, navigate to Network. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 5 Configuration Guide – DOC. 7993A...
  • Page 10 Crestron Mercury Configuration: Network Setting: DHCP Off: Static IP Configured 4. Enter the following parameters in the Adapter 1 section to configure the Crestron Mercury device. • DHCP: Either of the two can be chosen: Obtain an IP address automatically Use the following IP address For the test, a static IP was configured.

  • Page 11: Configuring The Sip Parameters

    8. Leave all other fields at their default values. 9. Click Save Changes. Once the device successfully registers with the Cisco UCM, the SIP Server Status updates its status to show Online. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 7 Configuration Guide – DOC. 7993A...

  • Page 12: Cisco Ucm Configuration

    Cisco UCM Configuration This section describes the Cisco UCM configuration necessary to integrate the Crestron Mercury device as a basic SIP endpoint. NOTE: It is assumed that the general installation and basic Cisco UCM configuration have already been administered. Configure the End User To configure the end user, follow this procedure: 1.
  • Page 13 3. Configure User ID: Enter a unique end user identification name. Two users were configured for this example for the Crestron Mercury devices: Mercury_2600 and Mercury_2602. 4. Configure Password: Enter any password. This same password will be entered on the device for the SIP Server Password. 123456 was used in this example.

  • Page 14: Configure Region For G729

    5. On the screen that follows, select the newly added region in the lower pane and Maximum Audio bit Rate select the from the drop-down menu as 8kbps (G.729). 6. Click Save. 10 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...

  • Page 15: Configure A Sip Profile

    2. On the screen that appears, click Add New and configure the SIP Profile. a. Assign a Name. Standard SIP Profile_Crestron was used for this example. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 11 Configuration Guide – DOC. 7993A...
  • Page 16 Cisco UCM: SIP Profile Configuration (2/4) 12 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 17 Cisco UCM: SIP Profile Configuration (3/4) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 13 Configuration Guide – DOC. 7993A...
  • Page 18 Configure Early Offer support for voice and video calls as Best Effort (no MTP inserted). 3. Retain all other default configurations. 4. Click Save, and then click Apply Config. 14 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...

  • Page 19: Configure Phone Security Profile

    Configure Phone Security Profile For the example, a phone security profile was configured for the Crestron Mercury device with digest authentication enabled. To configure the common Phone Security Profile, perform the following procedure. 1. Navigate to System > Security > Phone Security Profile.

  • Page 20: Configure The Crestron Mercury Device As A Third-Party Sip Device

    Configure the Crestron Mercury Device as a Third-party SIP Device To configure the Crestron Mercury device as a third-party SIP device, follow this procedure: 1. Navigate to Device > Phone. 2. Click Add New. Cisco UCM: Phone Configuration: Add Crestron Mercury Device as Third-party SIP Device (1/2) 3.
  • Page 21 Cisco UCM: Phone Configuration: Add Crestron Mercury Device as Third-party SIP Device (2/2) 9. Select Device Security Profile as configured earlier from the drop-down menu. Crestron was used in this test. 10. Select SIP Profile as configured earlier from the drop-down menu. Standard SIP Profile_Crestron was used in this example.
  • Page 22 13. Add a DN to this phone. DN 2600 was configured for one of the Crestron Mercury devices in this test. Similarly, DN 2602 was added to the other Crestron Mercury device. Cisco UCM: Directory Number Configuration: Add DN to Crestron Device: Third-party SIP Device (1/5) 18 •...
  • Page 23 Cisco UCM: Directory Number Configuration: Add DN to Crestron Device: Third-party SIP Device (2/5) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 19 Configuration Guide – DOC. 7993A...
  • Page 24 Cisco UCM: Directory Number Configuration: Add DN to Crestron Device: Third-party SIP Device (3/5) Cisco UCM: Directory Number Configuration: Add DN to Crestron Device: Third-party SIP Device (4/5) 20 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 25 Cisco UCM: Directory Number Configuration: Add DN to Crestron Device: Third-party SIP Device (5/5) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 21 Configuration Guide – DOC. 7993A...

  • Page 26: Configure Media Resource Group And Media Resource Group List

    Cisco UCM.) 4. Next, configure the Media Resource Group List MRGL. a. Select Media Resources > Media Resource Group List. b. Click Add New. 22 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 27 Cisco UCM: Media Resource Group List Configuration c. Provide the Name: MRGL and select the media resource groups from the Available Media Resource Groups. Cisco UCM: Find and List Device Pools CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 23 Configuration Guide – DOC. 7993A...

  • Page 28: Configure Trunks

    Cisco UCM- PSTN Gateway Trunk Configuration To create a new trunk, perform the following procedure. 1. From the Device drop-down menu, select Trunk. 2. Click Add New. 24 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 29 3. Configure Trunk Type: SIP Trunk. 4. Configure Device Protocol: SIP. 5. Configure Trunk Service Type: None (Default). 6. Click Next. Cisco UCM: Trunk Configuration: Configure Cisco UCM-PSTN Trunk Parameters (1/5) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 25 Configuration Guide – DOC. 7993A...
  • Page 30 9. From the Media Resource Group List, select MRGL from the drop-down menu. 10. Ensure that the Media Termination Point Required check box is unchecked. 26 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 31 11. Select the Redirecting Diversion Header Delivery – Inbound check box. Cisco UCM: Trunk Configuration: Configure Cisco UCM-PSTN Trunk Parameters (4/5) 12. Select the Redirecting Diversion Header Delivery – Outbound check box. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 27 Configuration Guide – DOC. 7993A...
  • Page 32 Select the default Non Secure SIP Trunk Profile as the SIP Trunk Security Profile. c. Select the configured Standard SIP Profile_Crestron SIP Profile. 14. Click Save. 28 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...

  • Page 33: Cisco Ucm - Unity Connection Trunk Configuration

    Similar to the above trunk configuration, configure a new trunk from Cisco UCM to the Unity Connection Server. Cisco UCM: Trunk Configuration: Trunk to Voice Mail System: Unity Connection (1/5) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 29 Configuration Guide – DOC. 7993A...
  • Page 34 Cisco UCM: Trunk Configuration: Trunk to Voice Mail System: Unity Connection (2/5) Cisco UCM: Trunk Configuration: Trunk to Voice Mail System: Unity Connection (3/5) 30 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 35 Cisco UCM: Trunk Configuration: Trunk to Voice Mail System: Unity Connection (4/5) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 31 Configuration Guide – DOC. 7993A...
  • Page 36 Cisco UCM: Trunk Configuration: Trunk to Voice Mail System: Unity Connection (5/5) 32 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...

  • Page 37: Configure Route Patterns

    \+* were configured to enable outbound dialing from Cisco UCM to PSTN using the access code as 9 and using the +. Cisco UCM: Route Pattern Configuration: Outbound Dialing Using Access Code 9 (1/2) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 33 Configuration Guide – DOC. 7993A...
  • Page 38 Cisco UCM: Route Pattern Configuration: Outbound Dialing Using Access Code 9 (2/2) 34 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 39 Cisco UCM: Pattern Configuration: Outbound Dialing Using a + (1/2) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 35 Configuration Guide – DOC. 7993A...
  • Page 40 Cisco UCM: Pattern Configuration: Outbound Dialing Using a + (2/2) 36 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 41 Similarly, the route pattern of * was configured to restrict caller ID on outbound calls. Cisco UCM: Route Pattern Configuration: Restrict Caller ID (1/2) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 37 Configuration Guide – DOC. 7993A...
  • Page 42 Cisco UCM: Route Pattern Configuration: Restrict Caller ID (2/2) 38 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 43 A route pattern of 7000 was configured to route the voice mail pilot number (7000) to the Unity Connection server. Cisco UCM: Route Pattern Configuration: Voice Mail Pilot Number (1/2) CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 39 Configuration Guide – DOC. 7993A...

  • Page 44: Voice Mail Configuration

    Configure Voice Mail Pilot and Voice Mail Profile on Cisco UCM Use the following procedure to configure voice mail pilot and voice mail profile on Cisco UCM. 40 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 45 4. Configure a Voice Mail Profile with this pilot number . VM_profile_clus20 was configured for this example. Cisco UCM: Voice Mail Profile Configuration 5. Check the Make this the default Voice Mail Pilot for the system check box. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 41 Configuration Guide – DOC. 7993A...

  • Page 46: Configuration On Unity Connection - Add New Phone System

    1. Navigate to Telephony Integrations > Phone System. 2. Click Add New. Cisco Unity Connection: Telephony Integrations: Phone System 3. Configure the Phone System Name: Crestron was used in this example. 4. Click Save. 42 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5...
  • Page 47 3. IPv4 Address or Host Name: Enter the IP address (or host name) of the primary Cisco UCM server that is being integrated with Cisco Unity Connection. 4. Click Save. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 43 Configuration Guide – DOC. 7993A...
  • Page 48 On the “Port Group Basics” page, in the Related Links drop-down menu, select Add Ports and select Go. Cisco Unity Connection: Telephony Integrations: Port Group Added, Related Links to Add Port 44 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 49 Add the Cisco UCM subscriber IP also to the list of AXL servers for this phone system. 1. Navigate to Telephony Integrations > Phone System > CUCM11.0. Cisco Unity Connection: Telephony Integrations: Phone System: Edit AXL servers CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 45 Configuration Guide – DOC. 7993A...

  • Page 50: Configure A Voice Mail User

    6. Click Save. 7. On the screen that follows, configure the Phone System. Select the Phone System configured earlier from drop-down list. Crestron was used in this example. 46 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 51 Cisco Unity Connection: Users: Assign Phone System to User 8. Click Save. CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 • 47 Configuration Guide – DOC. 7993A...
  • Page 52 This page is intentionally left blank. 48 • CCS-UC-1: SIP Endpoint with Cisco UCM 10.5 Configuration Guide – DOC. 7993A...
  • Page 53 Crestron Electronics, Inc. Configuration Guide – DOC. 7993A 15 Volvo Drive Rockleigh, NJ 07647 (2048879) Tel: 888.CRESTRON 05.17 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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