Crestron AM-200 Deployment Manual
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Crestron AM-200 Deployment Manual

Airmedia presentation gateway
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AirMedia®
Presentation Gateway
Deployment Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron AM-200

  • Page 1 AirMedia® Presentation Gateway Deployment Guide Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Device Upgrades ......................... 14 Single Device (Web Interface) ................................14 Multiple Devices ......................................14 Control ............................14 .AV Framework and Crestron XiO Cloud Service ......................14 Crestron Connected ....................................15 Control System ......................................15 Deploy AirMedia Sender Applications to PCs ............... 16 Windows ..........................................
  • Page 4 AirMedia Apps ..........................34 AirMedia App for iOS Devices ................................34 AirMedia for AM-100 App for iOS Devices ..........................34 AirMedia App for Android Devices ..............................34 AirMedia for AM-100 App for Android Devices ........................34 Connect to AirMedia Devices with Mobile Applications ..................... 34 Test and Commission the AirMedia Presentation System ..........

  • Page 5: Introduction

    The Crestron® AirMedia Presentation Gateway family allows users to present content and collaborate on displays by leveraging existing IT infrastructure; without the necessity for wired connections or additional hardware. The latest AirMedia 2.0 devices - AM-200, AM-300, DMPS3-4K-250-C, DMPS3-4K-350-C, DMPS3-4K-250-C-AIRMEDIA,...
  • Page 6 DMPS3-4K-350-C Deployment Application 2 • AirMedia Presentation Gateway Deployment Guide – DOC. 7693K...

  • Page 7: Select The Right System

    Select the Right System Crestron offers various models that meet a wide range of requirements. Refer to the following table to determine which model fits your application. AirMedia 2.0 Devices FEATURE AM-200/AM-300 DMPS3-4K-250-C DMPS3-4K-350-C CCS-UC-1 AirMedia 2.0 technology  ...

  • Page 8: Airmedia Devices

    AirMedia Devices FEATURE AM-100 AM-101 AirMedia 2.0 technology   .AV Framework Platform   Crestron XiO Cloud Service support   HDMI Input   DigitalMedia Input   HDMI Output DigitalMedia Output   Dual Display Support ...

  • Page 9: Airmedia Network Infrastructure And Security

    AirMedia employs a proprietary protocol to transport the screen data to the device. Average bandwidth requirements are typically low (down to 1.4 Mbit/s on AirMedia 2.0 devices such as AM-200, AM-300, DMPS3-4K-250-C, DMPS3-4K-350-C, and CCS-UC-1). Bandwidth varies depending on content, but will not drop below 0.25 Mbit/s or exceed 8.5 Mbit/s.

  • Page 10: Network Infrastructure And Design Considerations

    Network Infrastructure and Design Considerations Prior to deploying AirMedia products, it is important to assess the network infrastructure and design. As the table in the previous section shows, AirMedia connection average bandwidth varies from the 46Mbit/s peak of the older AM-100 firmware, to 5Mbit/s average when sending with native macOS and iOS mirroring, and down to 1.4Mbit/s typical for AirMedia 2.0 devices.

  • Page 11: Deployment Options For Guest Network Access

    Capabilities of the radios that the most commonly-used connecting devices will • have, and take advantage of both 2.4 GHz and 5 GHz bands and newer technologies such as 802.11ac whenever possible. 5 GHz bands have far more channels and capacity than 2.4 GHz, though not all devices support both bands. Additionally, 5 GHz devices can have more limited range through walls and objects than 2.4 GHz devices.

  • Page 12: Vlan

    networks and corporate networks separate while allowing the users to share a display need not be challenging. As a standard network device, AirMedia solves this problem by using standard networking practices. There are two recommended methods: the VLAN-based method, and the physical air gap method. VLAN In this scenario, AirMedia devices are placed in their own VLAN.

  • Page 13: Data Transport

    AirMedia Physical Air Gap Method Example Data Transport AirMedia employs a proprietary protocol with 128-bit security to transport screen data to the AirMedia device. The data connection from the sender is encrypted and can only be decrypted by an authorized AirMedia device. In conjunction with wireless access point security, AirMedia content cannot be secretly eavesdropped by non-authorized parties.

  • Page 14: Airmedia Device Considerations

    Bonjour and Multicast DNS • Crestron recommends configuring either a static IP or a DHCP reservation for the IP address, as well as a DNS entry for the AirMedia device. Once the hostname is configured, the IP address display can be turned off in the AirMedia web pages.
  • Page 15 AirMedia Screen for AM-200, AM-300, DMPS3, and CCS-UC-1 Device Administration Screen for AM-100 and AM-101 Deployment Guide – DOC. 7693K AirMedia Presentation Gateway • 11...
  • Page 16 The AirMedia application requires firewall rules to allow it to communicate with AM-100 and AM-101 devices. Crestron requires creating a rule for the application that allows all traffic to pass to the device. If the rule is not created, the operating system prompts the user with the option to add a rule.
  • Page 17 For the ports used by AirMedia 2.0 Presentation Gateways such as the AM-200, AM-300, DMPS3, CCS-UC-1, or for AM-101 devices using full-screen mirroring on mobile devices and macOS, refer to the table below. Port Map 2: Ports Used by AirMedia 2.0 Presentation Gateways (AM-200, AM-300, DMPS3,...

  • Page 18: Device Upgrades

    Multiple Devices The firmware of AirMedia 2.0 products such as AM-200, AM-300, DMPS3, and CCS-UC-1 can be upgraded through Crestron XiO Cloud Service. For details, refer to the Crestron XiO Cloud Service User Guide (Doc. 8214) at www.crestron.com/manuals. Crestron provides an application for upgrading multiple AirMedia devices (AM-100 and AM-101).

  • Page 19: Crestron Connected

    When a Crestron control system is used, lights, display, HVAC, shading, and virtually any other device in the room can be controlled. The AM-200 and AM-300 have a join interface planned for a future firmware release.

  • Page 20: Deploy Airmedia Sender Applications To Pcs

    The AirMedia Windows Deployable Application is available at present.crestron.com from the corresponding AirMedia product page. NOTE: A login for the Crestron website is required to access the deployable application from the product page. NOTE: The AirMedia deployable application does not automatically update itself. To update the application, uninstall any previous version of the application and install the latest version using the method below.
  • Page 21 The general format for running the installer is as follows: msiexec /I AirMedia_Windows_<VERSION>_deployable.msi /qn <OPTIONS> /I is the command line switch that tells msiexec to install the msi (required) • <VERSION> is the version number of the deployable .msi file •...

  • Page 22: Macos

    NOTE: A login for the Crestron website is required to access the deployable application from the product page. NOTE: For AM-100 installations, the macOS installer should be used for sharing audio and video as the macOS installer has a user-mode driver that is installed alongside the application.

  • Page 23: Configure Room Lists

    • subnet, the AirMedia client application locates these devices and presents them to the user. Crestron recommends this method if a room list or .present file is not used. Manual Entry: The application allows the user to enter the hostname or IP •...

  • Page 24: Room List (Xml File) For Windows And Macos

    After the folder is created, the configuration file must be created. The config.ini file contains the location of the room list XML file. The file contains two items: the section Crestron and the key XMLPath. An example of a config.ini file is shown below. [Crestron] XMLPath=M:\config\airmedia\room_list.xml...

  • Page 25: File Association For Windows And Macos

    Login screen and click OK. NOTE: If a Crestron Connected display is used, the display turns on automatically. Discovery If a room list file is not located when AirMedia opens, the application scans the local subnet for connection devices.

  • Page 26: Manual Entry

    Manual Entry If the application is unable to discover any devices, the user can manually enter the information. From the Connect dialog box, enter the hostname or IP address of the device, and then click Connect. If a passcode is required on the target device, the Passcode screen displays.

  • Page 27: Use Airmedia

    IP address (optional), and login code for the AirMedia device. AirMedia Welcome Screen for AM-200, AM-300, DMPS3, and CCS-UC-1 AirMedia Welcome Screen for AM-100 and AM-101 Deployment Guide – DOC. 7693K...

  • Page 28: Login Code

    Fixed: A login code can be set in the web administration pages (static). It can also • be programmed using a control system for AirMedia devices that connect to Crestron control systems, or via Crestron XiO Cloud Service for devices that support Crestron XiO Cloud Service provisioning. NOTE: The Fixed setting should be selected for regular users who want to remember a login code.

  • Page 29: Pc Sender Applications

    Guest Application: Download the guest applications for Windows or macOS • from present.crestron.com, a device’s built-in web page, or from the device’s product page on the Crestron website (www.crestron.com). Deployable Application: Download the deployable applications for Windows or •...
  • Page 30 NOTE: The guest application for Windows can also be downloaded from present.crestron.com and distributed to websites or other media for users to download. The guest application can be distributed with the connection parameters embedded in the file name so the user only has to enter the login code (if required).
  • Page 31 (otherwise, click the refresh icon to detect devices). Select the device to connect to, and then click CONNECT. 4. If prompted, enter the login code shown on the connected display. If a Crestron Connected® display is connected and configured for operation, the display turns on automatically during this process.
  • Page 32 3. Click Connect. If prompted, enter the login code. Login Code Screen If a Crestron Connected display is used, the display turns on automatically during this process. The presentation session begins immediately following the entry of the code or, if no code is required, upon entry of the IP address or host name.

  • Page 33: User Experience With Macos

    AirMedia device. NOTE: The guest application for macOS can also be downloaded from present.crestron.com and distributed to websites or other media for users to download. The guest application can be distributed with the connection parameters embedded in the file name so the user only has to enter the login code (if required).
  • Page 34 3. Run the application. 4. If prompted, enter the login code as shown on the connected display. If connecting to an AM-100 that is connected to a configured Crestron Connected display, the display will turn on automatically, and the presentation session begins.
  • Page 35 If a Crestron Connected display is connected and configured for operation, the display turns on automatically during the process. AirPlay® Software Guidance Dialog Box NOTE: Only one macOS or iOS device using the native mirroring function can be connected at a time to an AirMedia device. If any other sender connects to the AirMedia device, the last connected device will be disconnected and the connection procedure will need to be repeated.
  • Page 36 To connect to a device, perform the following procedure. Launch AirMedia. The Connect dialog box is displayed. The Connect dialog box on macOS is inherently different from the Windows user interface, as shown below. Connect Dialog Box 2. From the Connect screen, select a gateway from the list. 32 •...
  • Page 37 AirMedia device, the last connected device will be disconnected and the connection procedure will need to be repeated. If connecting to an AM-100 that is connected to a configured Crestron Connected display, the display will turn on automatically, and the presentation session begins.

  • Page 38: Airmedia Apps

    This app is designed for iPhone® and iPad® devices. For information on the AirMedia app for iOS devices, refer to https://itunes.apple.com/us/app/crestron-airmedia/id685412055. This app is only available for download from the App Store for iOS devices. If connection to an AM-100 is attempted from this app, the AirMedia for AM-100 app will be launched or, if not installed, the user will be directed to the app store to install this app.
  • Page 39 Connected devices are saved to allow for easier future connection. A search function provides quick navigation of long lists. Frequently used AirMedia devices can be marked as favorites for quick connections. AirMedia app connection screens are shown below. AirMedia for iOS and Android AirMedia for AM-100 on iOS and Android Deployment Guide –...
  • Page 40 Since the iOS application uses the built-in iOS device mirroring feature, the application will not connect directly to the AirMedia Presentation Gateway after the “Present with AirMedia” button is pressed. Instead, the application instructs the user to use the native device mirroring function in the iOS Control Center, where a list of devices will be presented.
  • Page 41 iOS apps for video streaming employ an alternate mode for playing videos on AirMedia 2.0 devices. When using these apps, video plays directly on the AirMedia Presentation Gateway rather than on the device. The app may provide controls in the area of the app where the video would normally be played.

  • Page 42: Test And Commission The Airmedia Presentation System

    In simpler rooms such as huddle spaces, PinPoint UX is the default and should be used in every case. Simpler rooms are typically where the only devices for presentation are the AM-200, AM-300 or CCS-UC-1, along with any attached sensors, switches and panels. For more complex configurations where simpler AirMedia devices are attached to (i.e.,...

  • Page 43: Pc User Experience Test Case Considerations

    PC User Experience Test Case Considerations PC users typically comprise 85-90% of the total types of users, with mobile users taking up the remainder. The user experience will vary in environments with mixed Windows and macOS PCs. Instructions for application use vary as discussed in “PC Sender Applications”...

  • Page 44: Commission And Monitor Airmedia Devices

    Bluetooth beacons such as the Crestron PP-100 provisioned through Crestron Fusion to automatically present room connection information. Refer to the Crestron Fusion and Crestron PP-100 product documentation for details on configuring Bluetooth room beacons.
  • Page 45 This page is intentionally left blank. Deployment Guide – DOC. 7693K AirMedia Presentation Gateway • 41...
  • Page 46 Crestron Electronics, Inc. Deployment Guide – DOC. 7693K 15 Volvo Drive, Rockleigh, NJ 07647 (2041620) Tel: 888.CRESTRON 06.18 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

This manual is also suitable for:

Dmps3-4k-350-cAm-300Ccs-uc-1Am-100Am-101Dmps3-4k-250-c

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