Crestron AirMedia AM-200 Product Manual
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Crestron AirMedia AM-200 Product Manual

2.0 presentation systems
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AM-200/AM-300
AirMedia® 2.0 Presentation
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Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron AirMedia AM-200

  • Page 1 AM-200/AM-300 AirMedia® 2.0 Presentation Systems Product Manual Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Enterprise Deployment Options ..................47 Crestron XiO Cloud™ Service ......................... 47 Claim a Single Device ........................47 Claim Multiple Devices ........................48 Crestron Deployment Tool for PowerShell® Software .............. 49 Operation ..........................50 Connect a Source ............................ 50 Touch Screen Operation ........................50 System Controls ..........................
  • Page 4 Supported Devices ........................... 68 Add a Zūm Device to the Network ....................68 Monitor and Test Zūm Devices ...................... 68 Add a Touch Screen ..........................69 IP Table Entry ............................. 69 Load a Touch Screen Project File ....................69 ii • Contents Product Manual –...

  • Page 5: Introduction

    The AM-200 and AM-300 AirMedia® Presentation Systems provide room scheduling, and wired and wireless presenting capabilities for smaller conference rooms and huddle spaces. For more information on features, capabilities, and specifications on the AM-200 and AM-300, visit their respective websites at www.crestron.com. Feature Comparison FEATURE...
  • Page 6  802.1X    Active Directory®    Authentication Crestron® Control .AV Framework™ Platform    Crestron XiO Cloud™    Service Crestron Studio® software  SIMPL Windows    SIMPL#    Virtual Control ...

  • Page 7: Requirements

    For training, visit https://www.crestron.com/en-US/Support/Tools/Applications/Training- Online-Course?id=31 NOTE: You must be logged in to your Crestron.com account to access the training course. Crestron XiO Cloud™ service (Cloud Provisioning) helps an administrator quickly manage all of the devices within an environment. The platform allows...

  • Page 8: Operating Environment

    For details on using an HDMI connected display as part of an AM-200 or AM-300 system, refer to “Present Via HDMI” on page 55. For details on using a Crestron Airboard as part of an AM-200 or AM-300 system, refer to “Present Via Crestron Airboard” on page 56.

  • Page 9: Configuration

    Configuration Requirements Configuration requires a computer with web browser software. The computer must be connected to the same network as the device to be configured. Connect to the Device To connect to the device, follow this procedure: On the computer, open a web browser and navigate to the IP address or host name that is shown on the display device.

  • Page 10: Log Out From The Device

    APPSPACE is used to configure the device to work with the Appspace content • management application for digital signage. AMPS configures the settings for Crestron Fusion integration, meeting • functionality, room scheduling, and Zūm devices. AIRMEDIA configures the device’s AirMedia presentation gateway functionality.

  • Page 11: Configure The Device

    Configure the Device Configure the device as required for the installation. HDMI INPUT Click HDMI INPUT to configure the HDMI input. The screen displays selectors for HDCP support and EDID, as well as information about the input signal (if present). HDMI INPUT Screen General Settings Select whether the HDMI Input should be set to Enable or Disable.

  • Page 12: Dm In (Am-300 Only)

    EDID EDID is a data structure provided by a digital display to describe its capabilities to a video source (i.e., graphics card or set-top box). It is what enables a modern personal computer to know what kinds of monitors are connected to it. The EDID section of the HDMI INPUT screen specifies the EDID profile that is selected for use.

  • Page 13: Hdmi Output

    General Settings Select the desired HDCP type under HDCP Receiver Capability: Disabled disables the receiving of HDCP signals. • Auto automatically detects the type of HDCP being received and sets it • accordingly. HDCP 1.4 sets the signal type to HDCP 1.4. •...
  • Page 14 When HDCP Mode is set to Never, the device will never attempt to use HDCP compliance with downstream devices, regardless of support. When the AM-200/AM-300 is used in conjunction with a Crestron Flex kit, Flex • Mode may be used to disable HDMI video output unless a source is currently active.

  • Page 15: Network

    Output Signal Click Output Signal to view details about the signal sent to the HDMI output port. NETWORK Click NETWORK to configure the device for operating in a network environment. The screen displays controls for configuring the network settings and 802.1x authentication. Network Setting To configure the network settings, follow this procedure: NETWORK Screen - Network Setting...
  • Page 16 previously used settings. Network Proxy Settings NETWORK Screen – Network Proxy Settings To enable configuring the AM-200/AM-300 for use with a proxy server, set Proxy to Enabled. To disable configuring the AM-200/AM-300 for use with a proxy server, set Proxy to Disabled. The following settings must be configured: HTTP Settings HTTP Proxy: Toggle the switch to enable or disable an HTTP proxy server.
  • Page 17 HTTPS Settings HTTPS Proxy: Toggle the switch to enable or disable an HTTPS proxy server. • HTTPS Proxy Address: Enter the IP address of the HTTPS proxy server. • HTTPS Proxy Port: Enter the port number of the HTTPS proxy server. •...
  • Page 18 Certificate Authentication In the Authentication Method field, select EAP-TLS Certificate. Enter the domain name of the authentication server. Upload a machine certificate. a. Click Manage Certificates to manage certificates for 802.1x authentication. A list of certificates is displayed. Manage Certificates Dialog Box b.
  • Page 19 h. Click OK to close the Add Certificate dialog box. If authentication server validation is not used, set Enable Server Validation to Disabled and continue to step 6. Otherwise, set Enable Server Validation to Enabled and select the trusted certificate authorities to use. To select all of the authorities, click the check box next to the search box.
  • Page 20 upload is displayed. e. Click OK to close the Add Certificate dialog box. Click Save Changes when done or Revert to return to the previous setting. Password Authentication In the Authentication Method field, select EAP-MSCHAP V2-password. Enter the domain name of the authentication server, the user name, and the password in their respective fields.

  • Page 21: Device

    b. Click Add Root Certificate. The Add Certificate dialog box is displayed. Add Certificate Dialog Box c. Click Browse, select the certificate file, and click Open. d. Click Load to upload the certificate to the device. A message confirming the upload is displayed.
  • Page 22 Click Download Logs to download the device’s system logs to the PC. Cloud Settings The Cloud Settings section controls the device’s connection to the Crestron XiO Cloud service. By default, the Cloud Configuration Service Connection is set to Enabled. To disable the connection, set Cloud Configuration Service Connection to Disabled.
  • Page 23 Control System DEVICE Screen - Control System (AM-200 Shown) The device can be controlled by a Crestron control system or virtual control system’s SIMPL or SIMPL# program. AM-100/AM-101 Compatibility An AM-200 can be used as a direct replacement for an AM-100 or AM-101 AirMedia Presentation Gateway in a SIMPL Windows program without any reprogramming.
  • Page 24 Encrypt and Validate: SSL is used for communication between the device and • the control system. The control system will be validated against a root CA certificate. User-level authentication is optional. If using authentication, enter the following information: Control System Username: The login name for the control system. Control System Password: The password used to log in to the control system.
  • Page 25 DEVICE Screen - Configure Date/Time The device’s internal clock can be synchronized with a time server or set manually. NOTE: The time is automatically set when connected to Crestron Fusion. Any settings made here do not apply. Use Time Server Synchronization Set Enable Time Synchronization to On.
  • Page 26 Authentication Management DEVICE Screen - Authentication Management This section is used to set the password for the current user, and to manage authorized users and user groups. By default, Enable Authentication is set to On. Current User Click the Current User tab to view information about the current user and change the password.
  • Page 27 Search for a User To search for a user, enter the name in the Search Users box, and press Enter. View User Details To view details about a user, click . Click OK when done. Update a User To update a user’s information, click Update User Dialog Box Enter the user password in the Password field.
  • Page 28 Create a User To create a user: Click Create User. The Create User dialog box is displayed. Create User Dialog Box Enter the user name in the Name field. Enter the user password in the Password field. Confirm the password in the Confirm Password field. Select the user’s group memberships from the Groups drop-down list.
  • Page 29 Search for a Group To search for a group, enter the name in the Search Groups box, and press Enter. View Group Details To view details about a group, click . Click OK when done. Delete a Group To delete a group from the list of groups, click .

  • Page 30: Appspace

    APPSPACE The AM-200 and AM-300 can display content from an Appspace digital signage channel onscreen when a presentation source is not active or the room is not occupied. NOTES: An active Appspace account is required. • Appspace video service is not supported. •...
  • Page 31 6. Click Save Changes when done or Revert to return to the previous setting. NOTE: For best practices on configuring the AM-200/300 for use with Appspace please visit https://docs.appspace.com/appspace/7.0/device- administration/basic/configure-device-integrations/crestron-mercury/ Product Manual – DOC. 8254G AM-200/AM-300: AirMedia Presentation Systems • 27...

  • Page 32: Amps

    AMPS Click AMPS to configure the device’s .AV Framework™ platform functionality. This menu contains options for configuring system settings, controlling Crestron Fusion software operation, configuring the connected video display, configuring front panel operation, adding and monitoring Zūm devices, managing the system’s configuration, and viewing activity logs.
  • Page 33 The connected display will be on during business hours (defined in step 2).  The touch screen will always be on.  Crestron Fusion power events will be ignored.  During business hours, “Occupancy Vacant” events will be ignored. ...
  • Page 34 The touch screen will be on when the room is occupied and off when the  room is vacant. Crestron Fusion power events will not be ignored.  A detected video sync signal will turn on the room. ...
  • Page 35 AMPS Screen - External Crestron Fusion Settings To configure the Crestron Fusion settings, follow this procedure: In the Crestron Fusion Room Name field, enter the name to be used by the Crestron Fusion server. Product Manual – DOC. 8254G AM-200/AM-300: AirMedia Presentation Systems • 31...
  • Page 36 In the IPID field, enter the IP ID number to be used by the Crestron Fusion server. To allow an AM-200 or AM-300 to appear in Crestron Fusion with only AirMedia related settings, set Report AirMedia Asset Only to Enable (optional). To enable viewing of all settings related to the AM-200/300 and associated peripherals in Crestron Fusion, set Report AirMedia Asset Only to Disable.
  • Page 37 Video Display The Video Display screen configures the device for operation with the connected display. Support for CEC, Crestron Connected®, IP, serial, and infrared profiles are built-in. AMPS Screen - Video Display To configure the device to work with a connected display, follow this procedure: In the Display Name field, enter a name for the connected display.
  • Page 38 Touch Screen and Display Click Touch Screen and Display to customize the function and appearance of the touch screen and the connected display. AMPS Screen – Touch Screen and Display General The General section specifies what information is displayed on the touch screen and connected display.
  • Page 39 NOTE: Emergency broadcasts are sent from Crestron Fusion. For more information on emergency broadcasts, refer to the Crestron Fusion® Software SSI Module Programming for SW-FUSION Reference Guide (Doc. 7898) at www.crestron.com/manuals. Enter the amount of minutes a non-emergency broadcast message is displayed •...
  • Page 40 To use a logo or other graphic, set Enable Custom Logo Graphic to Enable, and enter the URL where the graphic is located in the Custom Logo Graphic URL field. When set to Disable, the Crestron logo is displayed.
  • Page 41 automatically when connected, set AirMedia Auto-Route Only to Disable. While AirMedia Auto-Route Only is disabled, set Priority Routing to Enable to • dictate the order in which sources are routed using the chart. To change the Display Name that appears on the touch panel, type a name ...
  • Page 42 Form a Network The Form Network function is used whenever a new network needs to be created (i.e., after a ZUMMESH-AVBRIDGE is connected to the AM-200 or AM-300). NOTES: Forming a network will erase any previously established network and remove any •...
  • Page 43 Manage The Manage screen is used to enact the changes made in the web pages or revert to the previous settings. When changes are made to the AMPS settings, the device goes offline and the screen below is shown. AMPS Screen - Manage - System Offline The connected display shows a message indicating that the system is currently offline.
  • Page 44 Click Activate Configuration to carry out the changes that were made, or click Revert Configuration to revert back to the previously saved settings. The screen below is shown. AMPS Screen - Manage - System Online The Log screen is used to view and download the device’s message logs for analysis. AMPS Screen - Log Click the up or down arrows to scroll through the message log.

  • Page 45: Airmedia

    Click AIRMEDIA to configure the device’s AirMedia functionality. The AIRMEDIA screen is displayed. NOTE: For additional details on deploying AirMedia, refer to the AirMedia Presentation Gateway Deployment Guide (Doc 7693) at www.crestron.com/manuals. AIRMEDIA Screen AirMedia To enable AirMedia for wireless presentation, set AirMedia to Enabled. To turn off AirMedia, set AirMedia to Disabled.
  • Page 46 Code A code can be used to limit access to the device. The code feature can be disabled, randomly generated, or fixed to a specific value. Select one of the following Login Code Modes to specify how the access code is used: Disabled allows any user with the device’s IP address or host name to open a •...
  • Page 47 Refer to the AirMedia Presentation Gateway Deployment Guide (Doc 7693) at • www.crestron.com/manuals. for how to best configure the system for Miracast. A Miracast connection consists of two phases: the discovery phase and the connection phase. During the discovery phase, the Windows 10 device uses Wi-Fi based discovery to find compatible receivers such as the AM-200/AM-300.

  • Page 48: Crestron Airboard

    Settings To configure the settings, connect the Crestron AirBoard by following this procedure: To enable the Crestron AirBoard for use with the system, set Enable to Enabled. To disable the Crestron AirBoard, set Enable to Disabled. Enter the Crestron AirBoard’s IP address or host name in the IP/Host field.
  • Page 49 To do this, complete the following steps: Click Pair. On the Crestron AirBoard’s control pad, press the blue button to pair the device. Configuring the Device Once the Crestron AirBoard is paired, it may be configured by completing the following steps: Select one of the following Code Modes to specify how the access code is used.
  • Page 50 If the AM-200/300 device is rebooted, the presentation routing to the display is • stopped. However, the active Crestron Airboard session is not. When unpairing a Crestron Airboard, it must be unpaired from the web user • interface before it can be paired again with another system.

  • Page 51: Enterprise Deployment Options

    These tools can assist in deploying any number of AM-200 or AM-300 devices that an organization may need to deploy. For more information, refer to Answer ID 5719 in the Online Help section of the Crestron website (www.crestron.com/onlinehelp). Crestron XiO Cloud Service The Crestron XiO Cloud service requires devices to be claimed so they can be managed by the service.

  • Page 52: Claim Multiple Devices

    The device can now be managed or assigned to a group. For information on creating environments, managing devices, and managing users with the Crestron XiO Cloud service, refer to the Crestron XiO Cloud Service User Guide Guide (Doc. 8214) at www.crestron.com/manuals.

  • Page 53: Crestron Deployment Tool For Powershell® Software

    Crestron Deployment Tool for PowerShell® Software Crestron has developed a tool for customers without the ability to use CPS to assist in deploying multiple devices without the need to configure each device individually. With this tool, an administrator has the ability to input all of the settings to be configured on multiple AM-200 and AM-300 devices, and then use PowerShell®...

  • Page 54: Operation

    A device connected to the DM IN port (AM-300 only). • AirMedia • Crestron Airboard • By default, the AM-200 and AM-300 present the input that was last connected. Optionally, a touch screen (sold separately or as part of a system) can be used to control the system and manually determine which sources are displayed.

  • Page 55: System Controls

    System Controls The following controls are present on every screen. System Power Tap c to turn on system power. Tap again to turn off system power. Home Screen Tap m to return to the home screen. Present to view presentation options. For details on presenting refer to “Present Content”...
  • Page 56 If the room is available for use, the display on the device indicates as such. Home Screen - Available Room - Limited Time Home Screen - Available Room - Remainder of Day 52 • AM-200/AM-300: AirMedia Presentation Systems Product Manual – DOC. 8254G...
  • Page 57 The user can either use the room for the remaining time available or create a new meeting for another time. To create a new meeting, follow this procedure: Tap RESERVE NOW > to reserve the room. The New Meeting screen is displayed. New Meeting Screen The meeting start and end times are automatically populated for the next etc.

  • Page 58: Present Content

    . NOTE: The AirBoard source will not be indicated in green unless the Crestron AirBoard session has already been initiated. If you click the AirBoard button on the “Present a Source” page and the session has not been initiated, it will automatically do so and route the source to the display.
  • Page 59 Now Presenting DM Screen Present Via HDMI Tap HDMI to display content from the device connected to the HDMI INPUT port. When done presenting, tap Stop. To return to the previous screen, tap < Back. Now Presenting HDMI Screen Product Manual – DOC. 8254G AM-200/AM-300: AirMedia Presentation Systems •...
  • Page 60 Tap AirBoard or in the taskbar at the bottom of the screen to display content from a paired Crestron AirBoard device. The AirBoard® screen is displayed. When done presenting, tap Stop. To return to the previous screen, tap < Back.
  • Page 61 Participants can view the presentation by visiting airboard.crestron.com entering their name, the Crestron ID, and the code displayed on the AirBoard screen. Once a participant has joined the session, their name will be displayed in the In Session section of the Participants screen.
  • Page 62 Type an email address in the E-mail recording to: field. Multiple email addresses may be entered separated by commas or semicolons. 2. Tap Send Snapshot to send an image of the Crestron AirBoard display, or tap Send Slide Deck to send a slide deck (PDF) of all changes made to the whiteboard.
  • Page 63 Send Snapshot To send a snapshot of the presentation, tap Send Snapshot. The Send Snapshot screen is displayed. Send Snapshot Screen Type an email address in the E-mail recording to: field. Then, tap Send Snapshot to send an image of the whiteboard in its current state. Multiple email addresses may be entered separated by commas or semicolons.
  • Page 64 Present Via AirMedia Tap AirMedia to display content from a device connected through AirMedia. The Connect to AirMedia® screen is displayed. Connect to AirMedia® Screen Refer to “Use AirMedia” on page 61 for instructions on connecting to AirMedia and sharing content. When sharing content over AirMedia, the following screen is displayed.

  • Page 65: Keypad Operations

    For details, visit present.crestron.com. Mobile devices can share their content using the Crestron AirMedia app or the Crestron PinPoint mobile app, which are available for iOS and Android™ devices. Both apps may be used for full screen sharing on devices running Android 5.0 Lollipop or iOS 8 and above.

  • Page 66: Establish A Connection

    Establish a Connection From a Computer Open a web browser on the computer, and navigate to the web address or IP address displayed on the display device. The welcome screen is displayed. Welcome Screen Click Start Presenting. The AirMedia 2 screen will display. AirMedia 2 Screen 62 •...

  • Page 67: Share Content

    Click the icon for the computer’s operating system to download the client application. The client application requires no installation. The application will be downloaded and run locally. NOTE: When used on a Mac, the AirMedia client application must be run from within the disk image file.
  • Page 68 - Minimize the presentation control screen. X Close the client application and the connection between the computer and the device. Click Details for additional controls and information. The Video Source control allows the user to select between the primary  desktop, additionally attached desktops, or an extended desktop (if available).
  • Page 69 After a connection to the AM-200 or AM-300 has been established using the AirMedia client application on a computer, content can be presented from a wireless device using the Crestron AirMedia app or the Crestron Pinpoint app. Open the app, then follow the on-screen instructions for sharing content.

  • Page 70: Appendix: Am-200 And Am-300 Systems

    Appendix: AM-200 and AM-300 Systems The AM-200 and AM-300 can be used as the centerpiece of an open presentation space. Crestron offers the CE-600 (AM-200-based solution) and the CE-700 (AM-300-based solution). Each solution contains an AM-200 or AM-300, a Zūm™ AV bridge, an infrared probe, a wireless occupancy sensor, and required cables.

  • Page 71: Supported And Tested Digitalmedia Transmitters (Am-300 Only)

    NOTE: Zūm™ devices are available in select markets. For a list of available markets, refer to Answer ID 1000127 in the Online Help section of the Crestron website (www.crestron.com/onlinehelp). AM-200 and AM-300 systems can use a Zūm occupancy sensor and keypad for system control.
  • Page 72 Monitor and Test Zūm Devices For instructions on monitoring and testing Zūm devices, refer to either “Zūm” on page 37 or Answer ID 1000107 in the Online Help section of the Crestron website (www.crestron.com/onlinehelp). 68 • AM-200/AM-300: AirMedia Presentation Systems...
  • Page 73 Load a touch screen project file to the system’s touch screen. For information on downloading the touch screen project file, refer to Answer ID 1000107 in the Online Help section of the Crestron website (www.crestron.com/onlinehelp). For details on loading a touch screen project file, refer to the TSW-560/TSW-760/TSW-1060 Supplemental Guide (Doc.
  • Page 74 Crestron Electronics, Inc. Product Manual – DOC. 8254G 15 Volvo Drive, Rockleigh, NJ 07647 (2050348) Tel: 888.CRESTRON 12/26/2019 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

This manual is also suitable for:

Airmedia am-300Am-200Am-300

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