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Help
Online Help redirects you to additional documentation concerning the HighPoint
WebGUI.
Register Product takes you to HighPoint's web support. On this page you can create a
new customer profile where you can register your product or post an online support
ticket.
HighPoint List of Recommended Hard Drives
HighPoint maintains a list of tested hard drives suitable for RAID applications. Since
not every hard drive in the market can be tested, this list is meant to be a general
guideline for selecting hard drives operating in a RAID environment. Regular, desktop
grade drives are highly not recommended for RAID use.
http://highpoint-
tech.com/PDF/Compatibility_List/RocketRAID_600_2700_3600_and_4500_Series_RAID
_HBA_Hard_Drive_Compatiblity_List.pdf
Contacting Technical Support
For any help and support, submit a support ticket online at
http://www.highpoint-
tech.com/websupport/
.
You may also call us during our regular business hours:
Monday – Friday (Excluding Holidays), 9 AM to 6 PM (PST)
Phone: (408) 240-6108
84
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Troubleshooting
