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Installation and Reference Manual – What's New
Installation and Maintenance Manual
View the current licence status
A list of the licences installed on the system together with how many of these licences have been used is
available within Manager by selecting Utilities and then Licences.
The User Licence Status page will display where licences have been allocated for each User. Licences can
also be enabled and disabled via this page.
The Department Licence Status page will display where licences have been allocated for each
Department. Licences can also be enabled and disabled via this page.
The System Licence Status page will display the number of licences installed and being used.
Users
Vision
Each User that is to become an Agent within the Vision Call Centre software will require the following
configuration:
A Voicemail Access Code (which can be configured within the Voicemail page of the User's
configuration form)
A Remote Working Code (which can be configured within the Telephony tab of the User's
configuration form) that matches their handset's Partner Login Code (please refer to the
Configuring an Analogue Extension Port section or the Configuring an IP Phone section for
further details)
Capabilities as described in the Group Membership section of the Vision Call Centre
Configuration Manual
The relevant User can now be configured as an Agent as described in the Vision Call Centre Configuration
manual.
What's New
Installation and Reference Manual v3.2/0912/8
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