Setup Troubleshooting; Symptoms And Actions; If Your Problem Cannot Be Resolved - Contec SMC-8DL-PCI User Manual

2. Setup

Setup Troubleshooting

Symptoms and Actions

Data input or output does not operate correctly
- Run the diagnosis program to check that the device is registered and whether any initialization errors
have occurred.
- Is there a problem with the device settings, wiring, or similar? Check the I/O setting of motor driver
unit and limit sensor for validity.
The diagnostic program works correctly but the application program does not.
The diagnostic program uses the API-TOOL functions. If the diagnostic program works correctly, other
applications should work correctly also. If you have a problem, recheck your program taking note of the
following points.
- Check the return values of the API functions.
- Refer to the source code for the sample programs.
The OS does not boot correctly or does not detect the device correctly.
Refer to the "Troubleshooting" section of API-SMC(WDM) HELP.

If your problem cannot be resolved

Contact your retailer.
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SMC-4DL-PCI, SMC-8DL-PCI