Certification; Who Should Apply; Online Training Course; Course Equipment - Canon imagePROGRAF iPF850 Service Manual

Canon
B.

Certification

Technicians who have successfully completed the imagePROGRAF
iPF810/iPF820 Series update training course will be certified to service and
support the imagePROGRAF iPF840/iPF830 printer.
• imagePROGRAF iPF840
• imagePROGRAF iPF830
Technicians who have successfully completed the imagePROGRAF
iPF810/iPF820
imagePROGRAF iPF850 High Capacity Stacker Program will be certified to
service and support the imagePROGRAF iPF850 printer.
• imagePROGRAF iPF850
The successful completion of the online training programs and passing of the
final assessment exams are required to sell this product.
C.

Who Should Apply

It is highly recommended that any technician responsible for installing,
servicing, or supporting the imagePROGRAF iPF850/iPF840/iPF830 printers
successfully complete the required training courses and pass the final
assessment exams.
Note: Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our Technical Support Center
(TSC). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web Site
section on the e-Support Center Web site for entitlement details.)
D.

Online Training Course

The online courses are located in the e-Learning center on the Canon USA
e-Support Center Web
Site provide easy access to the training. The online courses can be
conducted at any authorized servicer facility that is suitable for online student
learning.
E.

Course Equipment

• Windows workstation (Vista, XP, 2007, or higher)
• Microsoft Internet Explorer v7.0 or v8.0 (to take the online training course
• Applicable accessories (hardware and software)
imagePROGRAF iPF850/iPF840/iPF830 Service Guide
imagePROGRAF iPF850/iPF840/iPF830 Service Guide
Series update training
for all technicians. (Refer to the Technical Support
Site. Certification maps on the e-Support Center Web
course and completed the
July 2015
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