Cobalt Digital Inc 9902-DC-4K Product Manual page 60

3
3-36
Remove power from the card (remove card from slot or power-down
4.
BBG-1000 Series unit).
Re-apply power to the card. The card/device will display as
5.
"UNLICENSED" in DashBoard/remote control.
In Dashboard or web remote control, go to
6.
Restore from SD Card
be restored and card will be using its most recently installed firmware.
Card/device can now be used as normal. On BBG-1000 Series unit,
7.
re-install top cover.
Contact and Return Authorization
Should any problem arise with this product that was not solved by the
information in this section, please contact the Cobalt Digital Inc. Technical
Support Department.
If required, a Return Material Authorization number (RMA) will be issued to
you, as well as specific shipping instructions. If required, a temporary
replacement item will be made available at a nominal charge. Any shipping
costs incurred are the customer's responsibility. All products shipped to you
from Cobalt Digital Inc. will be shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to
provide advice on any product manufactured by Cobalt Digital Inc., beyond
the warranty period without charge, for the life of the product.
See Contact Cobalt Digital Inc. (p. 1-14) in Chapter 1, "Introduction" for
contact information.
9902-DC-4K PRODUCT MANUAL
Admin
. After about 1/2-minute, the card license(s) will
Troubleshooting
tab and click
9902DC4K-OM (V1.5)