Troubleshooting - Fisher & Paykel EB60 User Manual

If the problem cannot be resolved as described, contact Customer Care.
PROBLEM
The coffee
is not hot
The coffee
is weak or not
creamy enough
The coffee
is delivered
too slowly or
a drop at a time
Coffee does
not come out
of one or both
of the spouts
The appliance
will not
make coffee
44

TROUBLESHOOTING

POSSIBLE CAUSE
The cups were not
preheated.
The infuser has cooled
down because two to three
minutes have elapsed since
the last coffee was made.
A low coffee temperature
is set.
The coffee is ground too
coarsely.
The coffee is ground
too finely.
The coffee spouts are
blocked.
The appliance has detected
impurities in its internal
circuits. 'Cleaning underway'
is displayed.
WHAT TO DO
Warm the cups by rinsing them with
hot water (Note: you can use the hot
water function).
Before making the coffee, heat the
infuser by rinsing using the rinse
function (see section 'Rinsing').
Set a hotter coffee temperature in the
menu (section 'Coffee temperature').
Turn the grinding adjustment dial one
click anticlockwise towards '1' while
the coffee mill is in operation. Continue
one click at a time until you reach the
desired coffee delivery. The effect is
only visible after delivering two coffees
(see section 'Adjusting the coffee mill').
If coffee is still not to your preference,
try using a different brand of coffee.
Turn the grinding adjustment dial one
click clockwise towards '7' while the
coffee mill is in operation above figure.
Continue one click at a time until you
reach the desired coffee delivery.
The effect is only visible after delivering
two coffees (see section 'Adjusting the
coffee mill').
Clean the spouts with a toothpick.
Wait for the appliance to be ready for
use again and reselect the required
drink. Contact Customer Care if the
problem persists.