Checking Service Information - Gigaset C530 IP Manual

Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / appendix.fm / 25.03.2015

Checking service information

If you contact Customer Care, you may need the base's service information.
Prerequisite: You have assigned an outside line (try to establish an external call, make an
external call).
Note
You may need to wait a few seconds before Options appears on the display
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Options
You can select the following information/functions with
1:
2:
3:
4:
5:
6:
Unlock system
(only if the device has been locked by the provider)
Update profile
Send config.
128
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Service Info OK
Serial number of the base (RFPI)
Empty: - - -
Informs the service employees of the base station settings (in hex diagram), e.g.
the number of registered handsets.
Mode (digits 1 to 2),
Version of the phone's firmware (digits 3 to 5).
Gigaset.net number of your phone. A service employee can use this number to call
you over the Internet without you needing to be registered with a VoIP provider.
This means that the employee can test online connections and VoIP telephony
regardless of the VoIP provider.
Device number of the base station. This contains additional information for the
service employee.
Confirm selection by pressing OK.
If necessary, you can unlock a provider-specific device lock with a corresponding
code.
Confirm selection by pressing OK.
Your current VoIP provider profiles (general provider data for all configured VoIP
connections) are automatically downloaded to your phone. The general settings
for all VoIP connections for which profiles are available on the Internet are
updated.
Select this option only if you are requested to do so by the service employee.
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