Checking Service Information - Gigaset A580 IP User Manual

Checking service information

You may need the service information of your phone (base station and hand-
set) for Customer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been
established for at least 8 seconds.
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§Menu§
The following information/functions can be selected with q:
1:
2:
3:
4:
5:
6:
Unlock system
Update profile
Handset service information
When the handset is in idle status:
Press the display key
¤
Press the following keys one after the other: *#QL#
The information displayed on the handset includes:
Serial number (IPUI)
1:
Number of operating hours
2:
3: Variant, version of handset software
Customer service & product warranty – Australia and New Zealand
Service Info
Confirm selection with
Serial number of the base station (RFPI)
Serial number of your handset (IPUI)
Informs the service employees of the base station settings (in hex
diagram), e.g. the number of registered handsets, repeater mode.
The last 4 digits indicate the number of operating hours (hexadec-
imal).
Variant (digits 1 to 2), version of the base station firmware (digits 3
to 5).
Gigaset.net number of your phone. With this number a service
employee can call you over the Internet without you needing to be
registered with a VoIP provider. This means that the employee can
test online connections and VoIP telephony irrespective of the VoIP
provider.
Device number of the base station. This contains additional infor-
mation for the service employer.
Confirm selection with
If necessary you can clear a provider-specific device lock with a cor-
responding code.
Confirm selection with
The current profiles of your VoIP providers (general provider data of
all configured VoIP connections) are automatically loaded onto
your phone. The general settings for all the VoIP connections are
updated; profiles for these are available on the Gigaset server.
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§Menu§
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§OK§
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§OK§
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§OK§
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