Checking Service Information - Gigaset N510 IP PRO Manual

Customer Service & Assistance

Checking service information

If you contact Customer Care, you may need the base's service information.
Prerequisite: You have assigned an outside line (try to establish an external call, make an
external call).
Please note
You may need to wait a few seconds before
¢
§Options§
Service Info
Confirm selection with
You can select the following information/functions with
1: Serial number of the base (RFPI)
2: Serial number of the handset (IPUI)
3: Informs the service employees of the base settings (in hex diagram), e.g., the
number of registered handsets, repeater mode.
4: Variant (digits 1 to 2),
Version of the phone's firmware (digits 3 to 5).
5: Gigaset.net number
6: Device number of the base. This contains additional information for the serv-
ice employee.
Unlock system
(only if the device has been locked by the provider)
Confirm selection with
If necessary you can unlock a provider-specific device lock with a correspond-
ing code.
Update profile
Confirm selection with
Your current VoIP provider profiles (general provider data for all configured
VoIP connections) are automatically loaded onto your phone. The general
settings for all VoIP connections for which profiles are available on the Inter-
net are updated.
Send configurat.
Select this option only if you are requested to do so by the service employee.
118
§Options§
appears on the display
§OK§
.
§OK§
.
§OK§
.
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