Gigaset C530 IP Owner's Manual
  1. Manuals
  2. Brands
  3. Gigaset Manuals
  4. IP Phone
  5. C530 IP
  6. Owner's manual

Gigaset C530 IP Owner's Manual

Hide thumbs Also See for C530 IP:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Manual
C530
IP
Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully
committed to sustainability.
This product's packaging is eco-friendly!
To learn more, visit www.gigaset.com.
BC

Advertisement

Table of Contents
loading

Related Manuals for Gigaset C530 IP

Summary of Contents for Gigaset C530 IP

  • Page 1 C530 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 2: Gigaset C530 Ip - Your Perfect Companion

    Gigaset C530 IP – Your perfect companion ... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid out menu are very simple to use. Your Gigaset can do a lot more than just make calls: Ethernet port Connect your Gigaset to the Internet and your PC via Ethernet.

  • Page 3: Overview Of Handset

    Overview of handset Overview of handset Display in idle status Status bar Icons display current settings and operating status of the phone ¢ Display keys ( page 27) ¢ Message Key page 28) Access to the calls and message lists; Flashing: new message or new call End call key, On/off key End call;...

  • Page 4: Overview Of Base Station

    Overview of base station Overview of base station Paging key Lit up: LAN connection active (phone is connected to router) Flashing: Data transfer to LAN connection Start paging, display IP address on ¤ handset: Press briefly Set base to registration mode: ¤...

  • Page 5: Table Of Contents

    Gigaset C530 IP – Your perfect companion ........

  • Page 6: Safety Precautions

    Do not charge the handset in charging unit or base station while the headset is connected. If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.

  • Page 7: Getting Started

    Getting started Getting started Checking the contents of the package Gigaset C530 IPbase Power adapter to connect the base to the mains power supply Phone cable (flat) to connect the base to the analogue fixed line network Ethernet (LAN) cable to connect the base to the router (LAN/Internet)
  • Page 8 Firmware updates This user guide describes the functions of your phone from firmware version 080 onwards. Whenever there are new or improved functions for your Gigaset, firmware updates are made ¢ available for you to download to your base ( page 55).
  • Page 9 Web configurator (connection via router and modem or via router with integrated modem) PC in LAN (optional) - for further configuration of the Gigaset C530 IP base ¢ You can then connect a wire-bound headset to the handset (...

  • Page 10: Setting Up The Handset For Use

    Please remove the protective film! Inserting the batteries and closing the battery cover Caution Use only rechargeable batteries recommended by Gigaset Communications GmbH ¢ page 130), as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.

  • Page 11: Charging The Batteries

    Getting started Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach — press the belt clip onto the back of the handset so that the tabs on the belt clip click into place in the notches.
  • Page 12 Getting started Connecting the base station to the telephone network and the mains power supply ¤ Insert the phone cable into the lower connection socket at the rear of the base 1. ¤ Insert the power cable of the power adapter into the upper connection socket at the rear of the base.
  • Page 13 (recommended) or volume rate and a router that connects your phone to the Internet. You can find a list of recommended routers on the Internet at: www.gigaset.com/service From here, go to the FAQ page and select your Gigaset IP telephone. Search for "Router", for example.
  • Page 14 Register with at least one VoIP provider and set up at least one VoIP account. You will receive from your provider: either access data (username, authentication name, password etc.) or an auto configuration code (activation code) The installation wizard on your Gigaset phone supports you in setting up your VoIP account.
  • Page 15 Getting started Two individual wizards are combined to form the installation wizard: VoIP wizard for setting up a VoIP account ¢ Connection wizard for assigning send and receive connections ( page 19) Note You can configure up to 6 VoIP connections. When you get started with the phone, you can initially only set up one VoIP connection.
  • Page 16 Getting started If the connection wizard does not launch as normal or if you cancel the connection wizard, you Ï can launch it via the following menu on the handset: ¤ ¤ ¤ ¤ Control key Telephony VoIP Wizard A list of all possible IP connections will be shown in the display (IP 1 to IP 6).
  • Page 17 Getting started No Internet connection: If an Internet connection cannot be established, one of the following messages is displayed: IP address not available: No connection to the router. Check the plug connection between the router and the base and check the settings on the router.
  • Page 18 For further information, please see: "Connection wizard" page 19. Downloading VoIP provider data The connection wizard establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
  • Page 19 Getting started A list of the VoIP providers for which a profile with the general access data is available on Select a Provider the configuration server is displayed. ¤ Provider 1 Select your VoIP provider with the control Provider 2 Provider 3 Provider 4 Provider 5...
  • Page 20 Use the connection wizard to assign previously configured connections (fixed line network ¢ ¢ connection, Gigaset.net connection page 35 and the VoIP connections page 14) to the internal participants as receive or, if applicable, as send connections. Internal participants are the registered handsets.
  • Page 21 Press the display key Change if you want receives calls for to change the receive connection Fixed Line: 4560123 setting. £ IP 1: 12345602 Continue from ¤ Gigaset.net: 12345#9 Press the display key OK if you do not want to change the setting. £ Change Continue from...
  • Page 22 Press right on the control key to set to No. Receive calls for IP 1: < Yes > Receive calls for Gigaset.net: ¤ Press down on the control key Save Back switch to the next connection. Set Yes or No as described above. ¤...
  • Page 23 Getting started If the handset is to make calls via a different connection/phone number: ¤ INT 1 Press right on the control key often as required until the desired Connection for connection is displayed (in example IP1). outgoing calls: < IP 1 >...

  • Page 24: Date And Time

    To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, the date and time must be set. Connecting the headset to the handset (optional) You can connect a headset with a 2.5 mm jack connector. For information on recommended headsets, see the relevant product page at www.gigaset.com.
  • Page 25 Configuring ECO DECT settings page 87 ¢ Operating the telephone on a PABX page 91 ¢ Registering available Gigaset handsets to the base and transferring their page 69 ¢ phonebook entries to the new handset page 76 ¢ Using online directories page 77 ¢...

  • Page 26: Understanding The Operating Steps In The User Guide

    Understanding the operating steps in the user guide Understanding the operating steps in the user guide The keys on your Gigaset handset are set out in these operating instructions as follows: c / v / a Talk key / Menu key / End call key...

  • Page 27: Getting To Know Your Phone

    Getting to know your phone Getting to know your phone Activating/deactivating the handset ¤ Press and hold the End call key to switch the handset on or off. Locking/unlocking the keypad The keypad lock prevents any accidental use of the phone. If you press a key when the keypad is locked, a message is displayed.

  • Page 28: Display Keys

    Getting to know your phone Display keys The display keys have a function preset by default in idle status, but the keys can be re-assigned ¢ page 49). The functions of the display keys change depending on the operating situation. Example: Current display key functions Save Back...
  • Page 29 Getting to know your phone Submenus The functions in the submenus are displayed as lists (see the Example example on the right). Settings To access a function: ¤ ¤ Scroll to the function using the control key Press OK. Date/Time To return to the previous menu level: Briefly press the display key Audio Settings Back or the End call key a.

  • Page 30: Correcting Incorrect Entries

    Getting to know your phone Entering numbers and text If several number and/or text fields are displayed (e.g. First Name New Entry and Surname in a phonebook entry), the field is automatically activated. The following fields must be activated by navigating with the control key q.

  • Page 31: Making Calls

    If an attempt to make a call via a VoIP connection fails, the phone automatically attempts to establish the connection via the fixed line network. Gigaset.net numbers ending with the suffix #9 are automatically dialled via the ¢ Gigaset.net connection. The calls are free of charge (...
  • Page 32 Making calls Selecting a connection at each call Prerequisite: Instead of a send connection, "Sel. at each call" is assigned to the handset ¢ page 55). ¤ ¤ ¤ ¤ Enter the number. Press the Talk key Select a connection. Dial / Notes You can cancel the dialling process with the End call key...
  • Page 33 77, from your private online phonebook ¢ ¢ page 79 or from your Gigaset.net phonebook page 81. One touch call You can set up your phone so that you can dial a specific number when you press any key on the keyboard.

  • Page 34: Accepting A Call

    Accepting a call with the Gigaset L410 handsfree clip: Press the Talk key on the Gigaset L410. Prerequisite: The Gigaset L410 must be registered to the base. You can find further information in the Gigaset L410 user guide. Declining a call: ¤...

  • Page 35: Calling Line Identification

    Making calls Accepting/rejecting call waiting If you receive a call while conducting an external call, you will hear the call waiting tone. If the number is transferred, you will see this number or the name of the caller on the display. ¤...
  • Page 36 The caller's number is not saved in the handset's local phonebook. VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and to the Internet and, if necessary, ¢...
  • Page 37 Notes If you do not use your Gigaset.net connection for six months, it is automatically disabled. You cannot be reached for calls from Gigaset.net. The connection is reactivated as soon as you: Start a search in the Gigaset.net phonebook...

  • Page 38: Using Provider-Specific Functions (Network Services)

    Using provider-specific functions (network services) Using provider-specific functions (network services) Network services depend on and must be requested from your network provider (which may incur additional charges). Network services fall into two distinct groups: Network services that are activated for the following call or all subsequent calls when no call is being made (for example calling anonymously).
  • Page 39 Enter the number to which the call is to be forwarded. You can specify a different fixed line network, VoIP or mobile number for every connection. You must specify another Gigaset.net number when diverting a call from your Gigaset.net number.
  • Page 40 Using provider-specific functions (network services) Internal Call Forwarding You can divert all external calls intended for a receive connection on the handset to a different handset. Ç ¤ ¤ ¤ q Call Divert ¤ ¤ q Internal ¤ Select Services ¤...

  • Page 41: Configuring Settings For The Next Call

    Using provider-specific functions (network services) Special settings for calls via VoIP Activating/deactivating call transfer – ECT (Explicit Call Transfer) If the Transfer (ECT) function is activated, you can connect two external callers on a VoIP connection with each other by pressing the End call key Ç...

  • Page 42: Configuring Settings During An External Call

    Using provider-specific functions (network services) Configuring settings during an external call Please note For VoIP telephony, the services described below are only available if parallel IP connections are permitted. Initiating ringback when busy/no answer (fixed line network) Note A display key/menu function for activating ringback only appears if the exchange supports this feature.

  • Page 43: Functions After A Call

    Using provider-specific functions (network services) Consultation calls (external) You can call a second external caller. The first call is placed on hold. During an external call: ¤ Press the display key Ext. Call. The previous call is placed on hold. The caller hears an announcement or music on hold.

  • Page 44: Making Cost-Effective Calls

    Making cost-effective calls Making cost-effective calls Make phone calls through a network provider who offers particularly low-cost call rates (preselection; fixed line network only). Using the Internet (VoIP) is the preferred cost-effective way of making calls. Defining dialling plans You can also use your phone's cost control function for calls to fixed line network or mobile networks.

  • Page 45: Adjusting The Telephone Settings

    Info Services must be activated via the Web configurator ( page 116). The telephone must have an Internet connection. The type of info service available to your phone is set on the Internet on the Gigaset.net ¢ server. You can change the setting ( page 65).
  • Page 46 Adjusting the telephone settings Activating/deactivating the information ticker You can display text information from the Internet that is set for the screensaver Info Services as a scrolling message in the idle display. Ï ³ ¤ ¤ ¤ q Display ¤ ¤...
  • Page 47 Save You can set different ringtones for: internal calls and anniversaries external calls to each individual receive connection of the phone (Landline, IP1 to IP6, Gigaset.net) Or select the same ringtone for All calls. ¤ ¤ r Select each ringtone/melody.
  • Page 48 Adjusting the telephone settings Setting time-controlled signalling for external calls You can specify a time period when you do not want the handset Example to signal external calls e.g. during the night. Time Control Prerequisite: Date and time are set. Ï...
  • Page 49 Adjusting the telephone settings Activating/deactivating advisory tones Your handset uses advisory tones to tell you about different activities and statuses. These Ï advisory tones can be activated/deactivated independently of each other. ¤ ¤ ¤ q Audio Settings ¤ ¤ q Advisory Tones ¤...
  • Page 50 Adjusting the telephone settings Assigning a number to digit keys (quick dial) Prerequisite: No number has been assigned to the digit key. ¤ Press and hold the digit key ¤ ¤ Briefly press the digit key. Press the display key Quick Dial. The phonebook is opened.
  • Page 51 Adjusting the telephone settings Assigning display keys, changing assignments ¤ Press and hold the left or right display key. The list of possible key assignments is opened. ¤ ¤ Select function. The following functions are available: ¢ Baby Monitor: Set and activate/deactivate the baby monitor ( page 90) ¢...

  • Page 52: Configuring The System Settings

    Configuring the system settings You can make the following settings via the menu on the relevant handset or on a registered Gigaset C530H, E630H, C620H, S820H, SL910H, SL930H handset or via the Web configurator on the phone. Setting the date and time manually To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, the date and time must be set.
  • Page 53 Configuring the system settings Entering your own local area code Please note the following for local calls (calls using the local fixed line network): For local calls using your fixed line network, you generally (depending on the exchange) do not have to dial an area code. All the calls in the call list are saved with area codes. In order to be able to call back a caller from the call list, you have to save the local area code in the phone for the area your phone is in (Own Area Code).

  • Page 54: Configuring Voip Connections

    Configuring the system settings ¤ IP Address Type: Static / Dynamic With IP Address Type Dynamic: The following fields show the current settings that the phone obtained from the router. These settings cannot be changed. With IP Address Type Static: You must manually define the IP address and the subnet mask for the phone as well as the default gateway and DNS server in the following fields.
  • Page 55 Configuring the system settings Launching the IP wizard: Ï ¤ ¤ ¤ ¤ ¤ ¤ q Telephony q VoIP Wizard You will see the following in the display: IP Wizard The procedure for the VoIP wizard is described on page 14. Each time you run the VoIP wizard you can configure/reconfigure one VoIP connection (IP account).

  • Page 56: Updating The Phone Firmware

    If more than one connection is configured, Sel. at each call is also offered. For each call, you can then select a connection over which the relevant conversation should be established. The Gigaset.net connection is not included in the selection for the send connections. Gigaset.net numbers (suffix #9) are automatically dialled via Gigaset.net.

  • Page 57: Restarting The Base

    Configuring the system settings Starting the firmware update manually Ï ¤ ¤ ¤ ¤ ¤ ¤ ¤ q System q Update Firmware Enter system PIN. ¤ The phone establishes a connection to the Internet. Start the firmware update with Yes. Notes The firmware update can take up to six minutes, depending on the quality of your DSL connection.
  • Page 58 Configuring the system settings Restoring phone to default setting The individual settings are reset. Resetting the base via the menu When the settings are reset Handsets are still registered The system PIN is not reset The following settings in particular are reset to the default settings (you can change the settings marked "*)"...

  • Page 59: E-Mail Notifications

    E-mail notifications E-mail notifications You can set your phone to periodically connect to your incoming e-mail server and check whether you have new messages. Prerequisites: You have set up an e-mail account with an ISP. The incoming e-mail server uses the POP3 protocol. The name of the incoming e-mail server and your personal access data (account name, ¢...
  • Page 60 E-mail notifications Note Many e-mail providers activate spam protection measures by default. E-mail messages classified as spam are stored in a separate folder and are therefore not shown in the incoming mail list. ¤ Some e-mail providers allow you to change this setting: Deactivate spam protection or display spam e-mails in the incoming email list.
  • Page 61 E-mail notifications Viewing the message header and text of an e-mail ¢ Prerequisite: You have opened the inbox ( page 58). Example: ¤ ¤ Select an e-mail entry. Read. eMail The subject of the e-mail (maximum 120 characters) and the first few characters of the text (maximum 560 characters) are displayed.

  • Page 62: Info Centre - Continuous Internet Access From Your Phone

    ¤ Enter your Gigaset.net user ID and password on the Gigaset.net page. You will find your user ID and password on the Web configurator page specified above. In both cases, your Gigaset.net web page is displayed, where you can customise info services for your Info Centre ("Info Centre"...

  • Page 63: Customising Info Services

    (Example): 1 Icon for an activated info service (orange). The info service is displayed in the Info Centre on your Gigaset phone. 2 Icon for a deactivated info service (grey). The info service is not displayed on your phone.
  • Page 64 Info Centre – continuous Internet access from your phone ¤ Click the disk icon at the top right of the web page to save your settings. Note You can also configure weather information on the handset itself: É ¤ ¤ ¤...
  • Page 65 Info Centre – continuous Internet access from your phone Logging in for personalised info services If a special login process with user name and password is required to access an info service, enter the required data: ¤ ¤ ¤ ¤ Enter Authent.

  • Page 66: Accessing Info Services Using Quick Dial

    Info Centre – continuous Internet access from your phone Accessing info services using quick dial Each info service that is provided via Gigaset.net is assigned a quick dial that you can use to access the service. Examples: Info service Quick dial...

  • Page 67: Network Mailbox

    Network mailbox Network mailbox Some VoIP providers offer answer machines on the network – network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.

  • Page 68: Configuring A Network Mailbox For Fast Access

    Network mailbox Configuring a network mailbox for fast access You can use fast access to make direct calls to a network mailbox. Assigning key 1, changing assignment Fast access settings are device-specific. You can assign a different network mailbox to key on each registered handset.
  • Page 69 Network mailbox Calling the network mailbox using the message key Under the message key you will find a list for each network mailbox that fulfils the following prerequisites: The corresponding connections are assigned to the handset as receive connections The network mailbox phone number is saved on the phone. You can use the list to call the network mailboxes directly and listen to the messages.

  • Page 70: Multiple Handsets

    When you register a Gigaset handset, the base transfers entries for the following online directories to the local phonebook on the handset to enable you to use the online directories on your new handset as well.
  • Page 71 Multiple handsets Registering other handsets You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows: ¤ On the handset: Start registration as described in its operating instructions. ¤ On the base station: Press and hold (approx. 3 sec.) the registration/paging key on the base ¢...

  • Page 72: Making Internal Calls

    Multiple handsets Making internal calls Internal calls to other handsets registered on the same base are free. Calling a specific handset ¤ Start the internal call. Enter the number of the handset. ¤ ¤ Start the internal call. Select the handset. Press the Talk key You hear the busy tone if: There are already two internal connections.
  • Page 73 Multiple handsets Ending a conference call ¤ Press the End call key If an internal participant presses the End call key , the other handset remains connected to the external participant. External call waiting during an internal call If you get an external call while conducting an internal call, you will hear the call waiting tone (short tone).
  • Page 74 Multiple handsets Changing the internal number of an internal participant The next unassigned internal number (1-6) is automatically assigned to the handset as it is registered. If all the slots are occupied, the most recently registered handset is deregistered as soon as it is in idle status.

  • Page 75: Directories

    ( page 76). Note With the Gigaset Contacts Push app you can easily transfer your smartphone contacts to your Gigaset handset. The app can be downloaded free of charge from Google Play or the App Store.
  • Page 76 Directories Creating a new entry ¤ ¤ ¤ q <New Entry> Open phonebook. Example ¤ Switch between the input fields using q and enter the New Entry relevant components of the entry (names, numbers, anniversary, VIP ringtone, e-mail). First Name: Navigate downwards to display further components.
  • Page 77 Directories Transferring an entry/phonebook to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base. The other handset and the base can send and receive phonebook entries. You can transfer the entire phonebook, an individual entry or several individual entries. Notes An external call interrupts the transfer.
  • Page 78 You can configure the net directories you wish to use via the Web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/Yellow Pages Press and hold The list of online directories with the provider-specific names is displayed.
  • Page 79 Directories You must enter details in either Surname or Category/Name and in City or Number. Searching by number is only possible if supported by the online directory you have selected. For ¢ instructions on entering text page 29. A list of the cities/locations found is displayed if the search returns more than one result: ¤...
  • Page 80 Directories ¤ Transfer the selected entry to the private online directory: Options ¤ Copy to Priv.NetDir. The private directory and online directory must be provided by the same provider. Depending on your provider, you can add a nickname to the entry in your private phonebook.
  • Page 81 Directories The entries in the online directory are sorted alphabetically according to the first non-space field in the entry. This is generally the nickname or surname. Selecting, viewing and managing entries in the online directory ¤ Scroll to the entry you are searching for. ¤...
  • Page 82 Press the display key Data protection notice If you enter a nickname at this point, it is stored on a central Gigaset server. The nickname appears in the Gigaset.net phonebook, and other participants that use the Gigaset.net service can call you using this nickname.
  • Page 83 Directories Searching for participants on Gigaset.net Once the connection to the Gigaset.net phonebook has been established, you are asked to enter a name that you want to search for. ¤ ¤ Gigaset.net name: Enter the name or part of a name (max. 25 characters).
  • Page 84 Ñ You can delete the name with If there is no existing entry with this name in the Gigaset.net phonebook, the name is saved. A message to this effect is displayed. The handset switches to idle status. If there is already an entry with this name, or the entered name contains impermissible characters, you are requested to enter a different name.
  • Page 85 Directories Calling a Gigaset.net participant You can call a Gigaset.net participant directly via the Gigaset.net phonebook (see above) or via their Gigaset net number: ¤ ¤ Enter the Gigaset.net number (including the #9) or select it from the local phonebook.

  • Page 86: Call Lists

    Call lists Call lists ¢ Prerequisite: Calling Line Identification (CLIP, page 34) Your base stores calls in various lists: Accepted calls (max. 30 entries) Outgoing calls (max. 60 entries) Missed calls (max. 30 entries) Opening the lists: ¤ Via the display key: Calls ¤...
  • Page 87 Call lists Note Multiple calls from the same number are stored once in the missed calls list (the latest call). The number of calls from this number is shown in brackets after the entry. One Unavailable entry is created for all missed calls for which the number of the caller was withheld.

  • Page 88: Eco Dect

    ECO DECT ECO DECT ECO DECT uses less energy and reduced transmission power. Reducing transmission power (radiation) In normal operation (default setting): The device range is set to maximum as default. This guarantees optimum wireless management. In idle status, the handset will not function (as it is not transmitting). Only the base will maintain contact with the handset via a low wireless signal.

  • Page 89: Calendar

    Calendar Calendar You can remind yourself of up to 30 appointments. May 2013 In the calendar, the current day is outlined in white; on days with Mo Tu We Th Fr Sa Su appointments, the numbers are displayed in colour. When a day 01 02 03 04 05 is selected, it will be highlighted.

  • Page 90: Baby Monitor

    Baby monitor É ¤ ¤ ¤ ¤ ¤ Using the menu: v q Missed Alarms ¤ q Scroll in the list if required Each entry is displayed with the number or name, date and time. The most recent entry appears at the top of the list.
  • Page 91 Baby monitor Activating the baby monitor function and entering the 'call to' number É ¤ ¤ ¤ q Baby Monitor ¤ Additional Features ¤ r On / Off Activation: ¤ r Internal / External Send alarm to: ¤ External: Enter the number or select from the phonebook (press the display key ö).

  • Page 92: Operating The Telephone On A Pabx

    Operating the telephone on a PABX Operating the telephone on a PABX The following settings are only necessary if your PABX requires them; see the PABX user guide. Dialling modes and flash time Changing the dialling mode Ï You can choose between tone dialling (Tone) and pulse dialling (Pulse). ¤...
  • Page 93 Operating the telephone on a PABX Setting pauses (fixed line network) *#Q5# ¤ ¤ Enter one of the following function-specific codes: Pause after line seizure ¤ ¤ OK (for 1 sec.) ¤ ¤ OK (for 3 sec.) ¤ ¤ OK (for 7 sec.) Pause after Recall key ¤...

  • Page 94: Display Icons

    Display icons Display icons Icons in the status bar The following icons are displayed in the status bar depending on the settings and the operating status of your telephone: Icon Meaning Icon Meaning Signal strength Battery charge status: Ð White: charged over 66% 76% - 100% white, if Maximum White: charged between 34% and...
  • Page 95 Display icons Display key icons The following icons indicate the current function of the display keys according to the operating situation: Icon Action Icon Action Ò ö Last number redial Open phonebook Ñ Ó Delete text Copy number to the phonebook Display icons for signalling of Connection No connection...

  • Page 96: Menu Overview

    Menu overview Menu overview ¤ Open main menu: With the handset in idle status press Ë Messaging ¢ eMail page 58 Ê ¢ Call Lists page 85 All calls Outgoing calls Accepted calls Missed calls Ì Answer Machine ¢ Play Messages Net AM: Fixed Line page 66 Net AM: IP1 to IP6...
  • Page 97 Menu overview É Additional Features ¢ Info Centre page 61 ¢ Calendar page 88 ¢ Alarm Clock page 87 ¢ Baby Monitor page 89 ¢ One Touch Call page 32 ¢ Missed Alarms page 88 Ï Settings ¢ Date/Time page 51 ¢...
  • Page 98 Menu overview ¢ Telephony Auto Answer page 45 ¢ VoIP Wizard page 53 ¢ Send Connections INT 1 ... INT 6 page 55 ¢ Rec. Connections INT 1 ... INT 6 page 55 ¢ Dialling Mode Tone page 91 Pulse Recall ¢...

  • Page 99: Configuring The Phone Via The Web Configurator

    Configuring the phone via the Web configurator Configuring the phone via the Web configurator The Web configurator for your Gigaset telephone enables you to change the settings for your phone conveniently on your PC. You can make settings that are also possible using your telephone handset using the web browser on your PC as an alternative, e.g.
  • Page 100 You will receive a message stating that the connection has been forwarded to your phone. If several Gigaset phones can be reached via your Internet connection, you are asked which of these phones you would like to be connected to.
  • Page 101 Configuring the phone via the Web configurator Logging in to/off the Web configurator Prerequisite: PC and telephone are connected to the Internet. Logging in, setting the interface language Once you have successfully established the connection, the website Login is displayed in the web browser.

  • Page 102: Logging Off

    Configuring the phone via the Web configurator Notes If the system PIN is still set as 0000 on the phone (default setting), you will be notified during login that the device is not secure and you should change the PIN. You can deactivate this security advice for subsequent logins by selecting the option "Don’t show this security advice again.".

  • Page 103: Understanding The Structure Of The Web Configurator Pages

    Configuring the phone via the Web configurator Understanding the structure of the Web configurator pages The Web configurator pages (web pages) contain the UI elements shown in Figure 2 (example). Menu bar Help Navigation area Working area Buttons (tabs) Figure 2 Example of the structure of a Web configurator page Menu bar The Web configurator menus are displayed in the form of tab pages in the menu bar.
  • Page 104 Configuring the phone via the Web configurator Navigation area ¢ The functions of the menu selected in the menu bar ( page 102) are listed in the navigation area. If you select a function, the associated page containing information and/or input fields is opened in the working area. The selected function is highlighted in orange.
  • Page 105 Configuring the phone via the Web configurator Buttons Buttons are displayed in the bottom section of the working area. Depending on the current function of a web page, various buttons are displayed. The functions of these buttons are described in the online Help of the Web configurator. The most important buttons are: Cancel Reject changes made on the web page and reload the settings that are currently saved in your phone to the web page.

  • Page 106: Opening Web Pages

    Configuring the phone via the Web configurator Opening web pages A brief outline of how to navigate to the individual Web configurator functions is given below. Example Defining dialling plans: ¤ ¤ Settings Telephony Dialling Plans To open the web page, proceed as follows after login: ¤...

  • Page 107: Web Configurator Menu

    Configuring the phone via the Web configurator Web configurator menu Home ¢ Settings Network IP Configuration page 107 ¢ Security page 107 ¢ Telephony Connections page 108 ¢ Audio page 110 ¢ Number Assignment page 111 ¢ Call Forwarding page 113 ¢...

  • Page 108: Ip Configuration

    Configuring the phone via the Web configurator Functions of the Web configurator Connecting the base to the local network (LAN/router) You can find the functions for connecting to the LAN on the web page: ¤ Settings IP Configuration In most cases, special settings are not required to connect the phone to the router/a local network.

  • Page 109: Connections

    Gigaset.net number. You can activate and deactivate the Gigaset.net connection. If the connection is deactivated, the phone will not register with the Gigaset.net service. You are then not available via the Gigaset.net connection. Click the corresponding [Edit] button to change the name of the Gigaset.net connection and deactivate STUN.
  • Page 110 Configuring the phone via the Web configurator IP Connection You can assign up to 6 VoIP connections (VoIP phone numbers) to your phone. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.

  • Page 111: Audio

    Configuring the phone via the Web configurator Optimising voice quality for VoIP connections Functions to improve the voice quality on VoIP connections are available on the web page: ¤ ¤ Settings Telephony Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.

  • Page 112: Number Assignment

    You can assign each handset either a fixed send connection or a line selection. With line selection, you choose the connection to be used for each call. The Gigaset.net number is fixed as the send connection for each registered handset. Numbers that end in #9 are automatically dialled via Gigaset.net.
  • Page 113 Configuring the phone via the Web configurator If you block specific phone numbers, your phone will not establish a connection to these numbers (e.g. 0190 or 0900 numbers). These dialling plans apply to all registered handsets. The send connection settings are inactive when you dial numbers that are governed by a dialling plan.

  • Page 114: Call Forwarding

    You can divert calls to your VoIP connections to any external number (VoIP, fixed line network or mobile number). Call Forwarding takes place via VoIP. You can divert calls to your Gigaset.net number within the Gigaset.net, i.e. to another Gigaset.net number.
  • Page 115 Configuring the phone via the Web configurator Setting DTMF signalling for VoIP You can change the settings for DTMF signalling in the DTMF over VoIP connections area on the web page: ¤ ¤ Settings Telephony Advanced VoIP Settings DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of a local answer machine.

  • Page 116: Email

    Configuring the phone via the Web configurator Defining R key function for VoIP (hook flash) You can specify the function for the R key on the web page: ¤ ¤ Settings Telephony Advanced VoIP Settings Your VoIP provider may support special performance features. To make use of these features, your phone needs to send a specific signal (data packet) to the SIP server.

  • Page 117: Mwi Light

    61) and for the ¢ screensaver Info Services ( page 44). You can access the Gigaset.net server (URL and personal access data) on the web page: ¤ Settings Info Services You can also activate the Info Services screensaver for your phone.

  • Page 118: Directory Transfer

    Configuring the phone via the Web configurator Deleting handset directories and downloading to/from the PC The functions to edit the directories are on the web page: ¤ ¤ Settings Directories Directory Transfer The Web configurator has the following options for editing the directories of the registered handsets.

  • Page 119: Miscellaneous

    Configuring the phone via the Web configurator Directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset phonebook: Name First name Number Number (office) Number (mobile)

  • Page 120: Save & Restore

    DSL connection. Enabling/disabling the automatic version check When the version check is enabled, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware. If the telephone is not connected to the Internet at the time when the check is to be performed (e.g.
  • Page 121 Configuring the phone via the Web configurator Displaying the phone status The Status tab displays, for example, the following information about the phone on the Device page: IP and MAC address for the base Version of the firmware currently loaded The version is shown in the following format: aabbbxxyyyzz aa denotes the phone's product variant bbb is the version of the firmware and xx the sub-version (yyyzz are only significant for the...

  • Page 122: Questions And Answers

    Questions and answers If you have any queries about the use of your telephone, suggested solutions are available on ¤ ¤ our website at www.gigaset.com/service First steps for troubleshooting. The table below also lists steps for troubleshooting. The display is blank.
  • Page 123 Repeat the process at a later date. 2. If File unreadable is displayed, the firmware file may be invalid. ¥ Use only the firmware available on the preconfigured Gigaset configuration server. 3. If Server not accessible is displayed, the download server may not be accessible. ¥...
  • Page 124 Information on operating Gigaset VoIP telephones with routers with Network Address Translation (NAT) In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with NAT router. The configuration settings described in this section are only necessary if you encounter one of the following problems.
  • Page 125 Local port The SIP and RTP port numbers set on the phone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. You must then also define corresponding port forwarding for this range. Local host (IP) Local IP address of your phone in the LAN.

  • Page 126: Voip Status Codes

    Questions and answers VoIP status codes The following tables show the meaning of the most important VoIP status codes and messages. Status Meaning code 0x31 IP configuration error: IP domain not entered. 0x33 IP configuration error: SIP username (User ID) not entered. This is shown, for example, when dialling with a line suffix, if no connection is configured for the suffix on the base.
  • Page 127 Questions and answers Status Meaning code 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable. 0x481 The recipient is not available. 0x482 Double service query 0x483 Too many "hops": The query was rejected because the service server (proxy) has decided that this query has already...
  • Page 128 Questions and answers Status Meaning code 0x604 The called URI does not exist. 0x606 The communication settings are not acceptable. 0x701 The called participant has hung up. 0x703 Connection cancelled because of timeout. 0x704 Connection interrupted because of an SIP error. 0x705 Wrong dialling tone 0x706...

  • Page 129: Checking Service Information

    Mode (digits 1 to 2), Version of the phone's firmware (digits 3 to 5). Gigaset.net number of your phone. A service employee can use this number to call you over the Internet without you needing to be registered with a VoIP provider.

  • Page 130: Environment

    Environment Our environmental statement We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps to create a better world. In all areas of our business – from product planning and production to sales and waste of disposal – following our environmental conscience in eve- rything we do is of utmost importance to us.

  • Page 131: Appendix

    Capacity: 800 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times). Standby time (hours) * 320 * Talktime (hours) Operating time for 1.5 hours of calls per day (hours) *...

  • Page 132: General Specifications

    Technical data Base power consumption Standby: approx. 1.2 watt During a call: approx. 1.3 watt General specifications Interfaces Analogue fixed line network, Ethernet DECT standard DECT 6.0 GAP standard Supported No. of channels 30 duplex channels Radio frequency range 1920MHz - 1930MHz Duplex method Time division multiplexing, 10 ms frame length Repetition frequency of the transmission...
  • Page 133 Technical data Character charts 9x 10x Standard characters Press the relevant key the number of times a b c 2 ä á à â ã ç indicated. 3 ë é è ê ï í ì î m n o 6 ö ñ ó ò ô õ 7 ß...

  • Page 134: Fcc / Acta Information

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. FCC / ACTA Information Warning: Changes or modifications to this unit not expressly approved by Gigaset Communications USA LLC could void the FCC authority to operate the equipment. This includes the addition of any external antenna device.
  • Page 135 REN is separately shown on the label. A copy of the supplier's Declaration of Conformity (SDoC) is available at this Internet address: www.gigaset.com/docs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance, that temporary discontinuance of service may be required.
  • Page 136 FCC / ACTA Information Notice for Direct Inward Dialing ("DID") ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE FOR PROPER ANSWER SUPERVISION IS A VIOLATION OF PART 68 OF THE FCC‘S RULES. Notice to Hearing Aid Wearers: This phone system is compatible with inductively coupled hearing aids.
  • Page 137 FCC / ACTA Information 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in the risk of fire or electric shock. Never spill liquid of any kind on this product. 11.

  • Page 138: Service (Customer Care)

    Communications USA LLC or Gigaset Communications Canada Inc. (collectively "Gigaset NAM"). Gigaset NAM warrants to you that at the date of purchase, the Product is free of defects in workmanship and materials and the software included in the Product will perform in substantial compliance to its program specifications.
  • Page 139 AUTHORIZED BY GIGASET NAM MAY VOID WARRANTY. 4. WARRANTY CLAIM PROCEDURE All warranty claims must be made by notifying Gigaset NAM prior to the expiration of the warranty period. Gigaset NAM's obligation to provide warranty support shall not extend past...
  • Page 140 In no event shall Gigaset NAM's liability exceed the cost of repairing or replacing defective Products as provided herein, and any such liabilities will terminate upon expiration of the warranty period.

  • Page 141: Governing Law

    United Nations Convention on Contracts for the International Sale of Goods. If you want to learn more about Gigaset Service or for Support on your Gigaset phone, visit our web site at http://www.gigaset.com or please call 1-866 247-8758 tollfree.

  • Page 142: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 143 Glossary Codec Coder/decoder Codec is a procedure that digitalises and compresses analogue voice before it is sent via the Internet, and decodes – i.e. translates into analogue voice – digital data when voice packets are received. There are different codecs that vary, for instance, in the level of compression. Both participants involved in the telephone connection (caller/sender and recipient) must use the same codec.
  • Page 144 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain Name Name of one (of several) web server(s) on the Internet (e.g. Gigaset.net). The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 145 Glossary Explicit Call Transfer Participant A calls participant B. The participant puts the connection on hold and calls participant C. Rather than connect everyone in a three-participant conference, A now transfers participant B to C and hangs up. EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data (e.g.
  • Page 146 Glossary G.722 Standard for a Codec. G.722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz, a net transmission rate of 64 kbit/s per voice connection and integrated speech pause recognition and comfort noise generation (silence suppression). G.722 delivers a very good voice quality.
  • Page 147 Glossary IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering, concerned in particular with the standardisation of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with a central structure: All Network subscribers communicate using a central Router.
  • Page 148 Glossary Local SIP port See SIP port / local SIP port. MAC address Media Access Control Address Hardware address by means of which each network device (e.g. network card, switch, phone) can be uniquely identified worldwide. It consists of six parts (hexadecimal numbers) separated by a "-"...
  • Page 149 Glossary Outbound Proxy Alternative NAT control mechanism to STUN and ALG. Outbound proxies are implemented by the VoIP provider in firewall/NAT environments as an alternative to SIP proxy servers. They control data traffic through the firewall. Outbound proxy and STUN servers should not be used simultaneously. See also: STUN and NAT.
  • Page 150 Glossary Public IP address The public IP address is the address for a network component on the Internet. It is assigned by the Internet service provider. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a local IP address. See also: IP address, NAT Quality of Service (QoS) Quality of Service...
  • Page 151 Glossary Routing Routing is the transfer of data packets to another subscriber in your network. On their way to the recipient, the data packets are sent from one network node to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible.
  • Page 152 The sender is not notified about whether it is received or not. Uniform Resource Identifier Character string for identifying resources (e.g. e-mail recipient, http://gigaset.com, files). On the Internet, URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.
  • Page 153 Glossary User name Name/number combination for access e.g. to your VoIP account or your private address phonebook on the Internet. Voice codec See Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks).

  • Page 154: Mounting The Base On The Wall

    Mounting the base on the wall Mounting the base on the wall...

  • Page 155: Mounting The Charging Cradle On The Wall

    Mounting the charging cradle on the wall Mounting the charging cradle on the wall 21 mm approx. 2.5...

  • Page 156: Index

    ....Gigaset.net ......
  • Page 157 Consumption of electricity, see Power ..... Gigaset.net consumption ......
  • Page 158 Earpiece profile Digital Subscriber Line ... . Echo service of Gigaset.net ....Access Multiplexer ......
  • Page 159 ....Gigaset config High Definition Sound Performance – Gigaset HDSP, see HDSP HDSP ......
  • Page 160 Net phonebook Lock ..... . . Gigaset.net . . . activating/deactivating keypad lock ....
  • Page 161 Index ......Network PC address book entries ......
  • Page 162 ....... Searching for participants on Gigaset.net ....
  • Page 163 Index ............. .

Table of Contents