Troubleshooting; Terminal Ip Address Is Unknown Or Terminal Is Not Reachable; Sensor Is Off; Terminal Returns Erratic Answers To Ping Requests - Sagem Securite MorphoAccess J-Bio User Manual

Troubleshooting

5. Troubleshooting

Terminal IP address is unknown or terminal is not reachable

Sensor is off

Terminal returns erratic answers to ping requests

100
Use USB Network Tool to set a valid network address in your terminal. Refer
to USB Network Tool User Guide.
Verify that the base contents at least one record.
Check that identification mode is enabled.
Check the subnet mask. Ask your network administrator for the right value.
Check that each device connected to the network has a different IP address.
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