Felix printers Tec 4 User Manual page 23

Appendix: Terms Of Service User Manual
22
18 December 2017
5. Return Policy
a) FELIXprinters allows you to return Hardware for any reason provided that it has not yet been used at any time during the fourteen (14) business
days following the date of receipt at your delivery address. If the item has not been opened, FELIXprinters will refund the purchase price actually
paid minus shipping and handling charges. If the item has been opened, FELIXprinters will charge a 15% restocking fee in addition to shipping and
handling charges. FELIXprinters will not issue refunds for products that have been defaced, altered, used, or damaged in any way. All requests for
refunds are subject to inspection by FELIXprinters of the returned item. FELIXprinters will issue refunds through a bank transfer or PayPal. If you
choose to return any Hardware, you must contact FELIXprinters during the fourteen (14) business days following receipt by email via
info@FELIXprinters.com to obtain a Return Materials Authorization number and return the Hardware in its original packaging, free of all interests,
liens, or claims otherwise, to the address provided by FELIXprinters. FELIXprinters will not issue any refunds in response to requests made more
than fourteen (14) business days following receipt of the item. FELIXprinters will only accept returns on items purchased directly from the
FELIXprinters store.
b) Purchases of Software may be cancelled in accordance with clause 5(a) provided that the seal has not been broken nor tie wraps are cut loose.
Downloading, installing or activating Software are all considered as breaking the seal.
c) You agree that the supply of Services by FELIXprinters will commence immediately on FELIXprinters's acceptance of your purchase order or placed
order via the website. You will not be able to cancel the purchase agreement after supply of the Services commences.
d) All sales of products sold as Refurbished are final.
6. License, Copyright & Confidentiality
a) Subject to these Terms and Conditions, you are granted a license to reproduce in order to install and execute the Software, Services and/or the
data, information, functionality or other content ("Content") provided to you as part of the Hardware or via for personal and private use only on the
terms set out in this article 6 ("License"). You may install and use the Software, Services and Content on only one computer device at any time and in
combination with only one Product. You may not provide the Software, Services or Content to others, directly or indirectly for their or anyone else's
use. This License is non-exclusive and non-transferable which means that FELIXprinters is free to license the Software, Services and Content to other
customers and that your right to use the Software, Services and Content cannot be transferred by you to someone else or to another piece of
Hardware. This License does not include any right to obtain future upgrades, updates or supplements to the Software, Services or Content. If
upgrades, updates or supplements to the Software, Services or Content are obtained, however, the use of such upgrades, updates or supplements
will be governed by these Terms and Conditions or such other terms and conditions as you shall be asked to accept prior to FELIXprinters supplying
you with the relevant upgrade, update or supplement.
b) FELIXprinters reserves the right, with or without notice, to discontinue update, upgrade and supplement services provided to you or made
available to you through the use of the Software, Services or Content, unless the provision of such updates, upgrades or supplements forms an
integral part of the Product, as indicated by FELIXprinters at the time of sale.
c) Without prejudice to any other rights, FELIXprinters may immediately terminate the License without notice of default being required if you fail to
comply with any material term of these Terms and Conditions which shall be understood to include clauses 6 and 9. In such event, you must destroy
all copies of the Software and all of its component parts as well as any Content.
d) Copyright and other intellectual, industrial and/or proprietary rights to the Software, to the Content, the Services and to any copies made of it are
owned by FELIXprinters and/or its suppliers. FELIXprinters permits you to use the Software, Services and Content only in accordance with these
Terms and Conditions. All rights not specifically granted in these Terms and
Conditions are reserved by FELIXprinters. You may either (a) make one copy of the Software solely for backup or archival purposes, or (b) transfer
the Software to a single medium provided the original is kept solely for backup or archival purposes. Product manual(s) or written materials may not
be copied, except for your own use. You may not copy, download, upload or in any other way reproduce Content, except for creating one copy
solely for backup or archival purposes. You do not acquire ownership of the Software or Content.
e) You acknowledge and agree that the Products were developed at considerable time and expense by FELIXprinters and are confidential to, and a
trade secret of, FELIXprinters and/or other third parties. You undertake to maintain the Products in strict confidence and not to disclose or provide
access to the Product to any third party.
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FELIX Tec 4