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Symantec NetBackup 5330 Hardware Installation Manual

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Symantec NetBackup 5330
Hardware Installation Guide
Release 2.6.1
21340138

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Summary of Contents for Symantec NetBackup 5330

  • Page 1 Symantec NetBackup 5330 Hardware Installation Guide Release 2.6.1 21340138...
  • Page 2 Copyright © 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, NetBackup, and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1...

  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 5: Customer Service

    ■ Recent software configuration changes and network changes ■ Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...

  • Page 7: Table Of Contents

    NetBackup 5330 appliance overview ..........9 NetBackup 5330 appliance PCIe card configurations ......10 NetBackup 5330 Appliance Ethernet port configurations ....... 11 NetBackup 5330 storage shelves and disk drives ........ 13 NetBackup 5330 cables and connectors ........... 14 Understanding the NetBackup 5330 hardware installation sequence ................
  • Page 8 Contents Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves ..............46 Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation ............48 Configuring the IPMI from the NetBackup Appliance Shell Menu .... 56 Accessing and using the Symantec Remote Management interface ................

  • Page 9: Hardware Overview

    (lower left slot) to 11 (upper right slot). Disk drives in the NetBackup 5330 appliance include the following: Eight 3TB SAS disks, which can be accessed from the NetBackup 5330 ■ Appliance front panel. The disks are configured into two RAID 1 volumes, which are labeled Volume 0 and Volume 1.

  • Page 10: Netbackup 5330 Appliance Pcie Card Configurations

    Four 1Gb Ethernet ports (1) ■ One Video Graphics Array (VGA) port (2) ■ One serial port (for Symantec Technical Support use only) (3) ■ Three USB ports (4) ■ One Intelligent Platform Management Interface (IPMI) port for remote ■...

  • Page 11: Netbackup 5330 Appliance Ethernet Port Configurations

    NetBackup 5330 Appliance Ethernet port configurations The rear panel of the NetBackup 5330 Appliance contains six PCIe slots, which are populated according to five different supported configurations. The PCIe slot configuration determines the number of Ethernet ports that are available on your appliance.
  • Page 12 PCIe-1 PCIe-4 eth0 eth1 eth2 eth3 eth4 eth5 All NetBackup 5330 Appliances include the following ports, which are built in along the base of the rear panel: 1-Gb ports: eth0, eth1, eth2, and eth3 ■ 10-Gb ports: eth4 and eth5 ■...

  • Page 13: Netbackup 5330 Storage Shelves And Disk Drives

    Hardware overview NetBackup 5330 storage shelves and disk drives NetBackup 5330 storage shelves and disk drives The NetBackup 5330 appliance supports two types of external disk drive storage as follows: Primary Storage Shelf ■ Expansion Storage Shelf ■ Each NetBackup 5330 appliance requires one Primary Storage Shelf. The Expansion Storage Shelf provides additional storage capacity.

  • Page 14: Netbackup 5330 Cables And Connectors

    Hardware overview NetBackup 5330 cables and connectors Three LEDs on the front of the drawer provide information about each column of three slots. “Installing disk drives into a Primary Storage Shelf or an Expansion Storage Shelf ” on page 35.

  • Page 15: Understanding The Netbackup 5330 Hardware Installation Sequence

    The estimated time to install one storage shelf is about 2.5 hours. NetBackup 5330 appliance - install in the next available 2RU rack space above ■ the Primary Storage Shelf.
  • Page 16 “Connecting the Primary Storage Shelf to the Expansion Storage Shelf” on page 45. Connect the Power Distribution Unit (PDU) cords between the appliance and the power distribution outlets in the rack “Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves” on page 46.

  • Page 17: About Ipmi Configuration

    Description Connect the Power Distribution Unit (PDU) cords between each storage shelf and the power distribution outlets in the rack. “Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves” on page 46. Turn on power to the storage shelves and the appliance.
  • Page 18 The following diagram illustrates how IPMI works: How does IPMI work? When an appliance is powered off or cannot be accessed using the network interface Symantec NetBackup Appliance Remote Management Port Out of band management using IPMI...

  • Page 19: Hardware Pre-Installation Requirements

    The appliance and each storage shelf are shipped in separate containers. Each container includes other boxes and contents. The disk drives for the storage shelves are shipped in additional boxes. Table 2-1 describes the contents of the containers for a NetBackup 5330 system.

  • Page 20: Customer-Provided Items For The Netbackup 5330 System Installation

    Hardware pre-installation requirements Customer-provided items for the NetBackup 5330 system installation NetBackup 5330 system container contents Table 2-1 Container Contents 5330 appliance Safety manual ■ Left and right rack rails ■ Appliance ■ Appliance bezel ■ Two power cords ■...

  • Page 21: Unpacking A Primary Storage Shelf Or An Expansion Storage Shelf

    Unpacking a Primary Storage Shelf or an Expansion Storage Shelf Each storage shelf is shipped in a separate container. Symantec recommends that you have a table nearby where you can safely place the contents of the container. Due to weight considerations the storage shelves ship without any disk drives installed.

  • Page 22: Unpacking A Netbackup 5330 Appliance

    Unpacking a NetBackup 5330 appliance The appliance is shipped in a separate container from the storage shelves. Both types of devices are shrink-wrapped together. Symantec recommends that you have a table nearby where you can safely place the contents of the container.

  • Page 23: Prerequisites For Ipmi Configuration

    Verify the following configuration prerequisites: Ensure that you have a dedicated network infrastructure. The remote ■ management port is1 Gb/s for NetBackup 5330 appliances. The remote management port can auto-negotiate its link speed of up to 1 Gbps ■ for 5330 appliances.
  • Page 24 Hardware pre-installation requirements Prerequisites for IPMI configuration Note: If the IPMI is connected to a managed switch port, Symantec recommends configuring the switch port to auto-negotiation. If a firewall exists between the appliance and the remote devices that manage ■...

  • Page 25: Hardware Installation Procedures

    Connecting the NetBackup 5330 appliance to the Primary Storage Shelf ■ Connecting the Primary Storage Shelf to the Expansion Storage Shelf ■ Connecting the power cords to the NetBackup 5330 appliance and to the storage ■ shelves Turning on the NetBackup 5330 appliance and the storage shelves and verifying ■...

  • Page 26: Determining Rack Locations For Netbackup 5330 Hardware

    Hardware installation procedures Determining rack locations for NetBackup 5330 hardware Determining rack locations for NetBackup 5330 hardware The height of the appliance and the storage shelves require a different rack unit (RU) space. The appliance needs 2RU rack space and each storage shelf needs 4RU.

  • Page 27: Installing A Primary Storage Shelf Or An Expansion Storage Shelf

    Symantec recommends that two people install the rails; one person at the back of the rack and one at the front. Symantec also recommends that three people lift and place the storage shelf into the mounted rails.
  • Page 28 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Warning: To avoid potential equipment damage and personal injury, do not install disk drives into the storage shelves before mounting them into the rack. The added weight of the disk drives hinders the ability to safely install the storage shelves. To install the storage shelf into the rack Locate the left and right rails.
  • Page 29 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Identify the front, taller end of each rail. Rear Front, Front, Left Right Note the ledge that is perpendicular to the main part of the rail. The storage shelf sits on this ledge.
  • Page 30 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Note: The rear of the rack only uses the two lower RUs for installation. The front of the rack uses three RUs. Use a flathead screwdriver to loosen the inside screws of the rail. ■...
  • Page 31 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Insert the guide pin on the rear of the rail into the top hole of the lowest rear ■ RU that you plan to use. You can use the flathead screws on the inside of the rail to extend or shorten it to fit into the rack.
  • Page 32 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf You can also use an expansion bracket. Use the UP arrow to determine whether the bracket should be attached to the rear of the left or the right rail. To secure the rail to the rack, do the following: Place a spacer, each, on two screws.
  • Page 33 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Position the rail behind the rack holes. ■ On the front of the rack, install one spacer and one screw in the lowest hole ■ in the rack. Then install another spacer and a screw in the middle of the third RU in the rack.
  • Page 34 Hardware installation procedures Installing a Primary Storage Shelf or an Expansion Storage Shelf Repeat the previous steps to install the right-hand rail. Front, right Rear, right To prepare for storage shelf installation, attach the four metal handles to the sides of the storage shelf as follows: Push the top tabs on the handles into the slots on the shelf (1).

  • Page 35: Installing Disk Drives Into A Primary Storage Shelf Or An Expansion Storage Shelf

    Each storage shelf has 5 disk drawers, and each drawer holds 12 disks. All 60 disk drives must be installed. To help reduce the installation time, Symantec recommends that two people perform the disk installation. One person should unwrap the disk drive and lift the handle, then hand it to the other person to install it into the drawer.
  • Page 36 Hardware installation procedures Installing disk drives into a Primary Storage Shelf or an Expansion Storage Shelf Starting with the bottom drawer (5), use your thumbs to pull out the two orange latches towards the sides of the rack. Then, grasp the latches and pull out the drawer.

  • Page 37: Installing The Netbackup 5330 Appliance

    Drawer 4, 3, 2, and then 1. Installing the NetBackup 5330 appliance The NetBackup 5330 requires two RU rack spaces. Symantec recommends that you install the appliance in the space directly above the Primary Storage Shelf.
  • Page 38 Hardware installation procedures Installing the NetBackup 5330 appliance The rails require one RU rack space and must be installed in the upper RU of the two required for the appliance. The rails are a tool-free, snap-in design. To install the appliance Locate the RUs on the front and the rear of the rack that you plan to use.
  • Page 39 Hardware installation procedures Installing the NetBackup 5330 appliance At the rear upper RU of the rack, insert the rear of the rail into the top and the bottom holes of the RU. Extend the rail toward the front of the rack and insert it into the top and the bottom holes of the RU.

  • Page 40: Installing The Sfps Into The Fibre Channel (Fc) Ports

    Hardware installation procedures Installing the SFPs into the Fibre Channel (FC) ports Insert the two rear standoff pegs that extend from the side of the appliance into the last rail slots. Lower the front of the appliance into the rail slots at the front of the rail extenders.
  • Page 41 Hardware installation procedures Installing the SFPs into the Fibre Channel (FC) ports To install the SFPs Locate the SFPs. Identify the FC ports in slots 1 and 4. Slot 1 Slot 4 Insert an SFP partially into a port. Be sure that the metal handle on the end of the SFP is on the top. You do not need to lift the handle up.

  • Page 42: Removing Sfp End Caps

    Hardware installation procedures Removing SFP end caps Verify that the SFP is seated properly. Remove any endcaps from the ports. Removing SFP end caps The PCIe riser assemblies in the appliance contain Fibre Channel (FC) or 10Gb Ethernet cards, depending on the configuration. The cards in the PCIe risers include SFP transceivers with protective end caps.

  • Page 43: Connecting The Netbackup 5330 Appliance To The Primary Storage Shelf

    Hardware installation procedures Connecting the NetBackup 5330 appliance to the Primary Storage Shelf Connecting the NetBackup 5330 appliance to the Primary Storage Shelf The appliance ships with four, 1 meter, Fibre Channel (FC) cables. FC cables connect the appliance to the Primary Storage Shelf canisters. To ensure communication redundancy, connect the units exactly as described in this topic.
  • Page 44 Hardware installation procedures Connecting the NetBackup 5330 appliance to the Primary Storage Shelf Slot 1 Slot 4 The following diagram shows the Primary Storage Shelf FC ports and SAS ports, in canisters A and B, in detail. Ch1 Ch2 Ch3 Ch4...

  • Page 45: Connecting The Primary Storage Shelf To The Expansion Storage Shelf

    Hardware installation procedures Connecting the Primary Storage Shelf to the Expansion Storage Shelf Connecting the Primary Storage Shelf to the Expansion Storage Shelf SAS cables are used to connect the Primary Storage Shelf to the Expansion Storage Shelf. Four SAS cables are included with Expansion Storage Shelf. To ensure communication redundancy, connect the units exactly as described in this topic.

  • Page 46: Connecting The Power Cords To The Netbackup 5330 Appliance And To The Storage Shelves

    Hardware installation procedures Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves To connect the Primary Storage Shelf to the Expansion Storage Shelf Connect the canister A SAS ports on the Primary Storage Shelf to the appropriate SAS ports on the Expansion Storage Shelf as follows: Primary Storage Shelf canister A, SAS port 1 -->...
  • Page 47 Hardware installation procedures Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves 200 - 240 VAC at 50/60 Hz, 4.4 A ■ Verify that the AC power supply input for the storage shelves is within the range of 200 - 240 VAC at 50/60 Hz, 9.13 - 10.95 A.

  • Page 48: Turning On The Netbackup 5330 Appliance And The Storage Shelves And Verifying Operation

    Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation “Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation” on page 48. Turning on the NetBackup 5330 appliance and the...
  • Page 49 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation Verify that the left-most LEDs on both power canisters are green. Verify that the LEDs on the disk drawers in the front of the shelf are green.
  • Page 50 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation Verify that the Power LED on the front, left, of the shelf is green. Power Standby power Locate Temperature Service action required After about "x" minutes, verify that the shelf has fully initialized as follows: The 12 disk LEDs on the front of each drawer are green.
  • Page 51 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation The amber Service Action Required LED is not lit. ■ The two seven-segment numbers on the rear of the shelf show the shelf ■...
  • Page 52 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation Verify that the left-most LEDs on both power canisters are green. Verify that the LEDs on the disk drawers in the front of the shelf are green.
  • Page 53 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation Verify that the Power LED on the front, left, of the shelf is green. Power Standby power Locate Temperature Service action required After about "x" minutes, verify that the shelf has fully initialized as follows: The 12 disk LEDs on the front of each drawer are green.
  • Page 54 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation The amber Service Action Required LED is not lit. ■ The two seven-segment numbers on the rear of the shelf show the shelf ID.
  • Page 55 Hardware installation procedures Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation Verify that the disk drive LEDs have initialized properly as follows: ■ The Status LED (1) should not be lit. The following indications are also possible: A solid, amber, LED indicates a disk fault.

  • Page 56: Configuring The Ipmi From The Netbackup Appliance Shell Menu

    Hardware installation procedures Configuring the IPMI from the NetBackup Appliance Shell Menu Configuring the IPMI from the NetBackup Appliance Shell Menu This section explains how to configure IPMI from the NetBackup Appliance Shell Menu. To configure IPMI from the NetBackup Appliance Shell Menu Before starting the IPMI configuration, obtain the following information for the appliance for which you want to configure the IPMI: IP address...

  • Page 57: Accessing And Using The Symantec Remote Management Interface

    Accessing and using the Symantec Remote Management interface The IPMI Web interface is known as Symantec Remote Management in NetBackup 5220 and later appliances: You can use the Symantec Remote Management interface to log on to the NetBackup Appliance Shell Menu.
  • Page 58 Hardware installation procedures Accessing and using the Symantec Remote Management interface To access and use the IPMI Web interface from a remote computer Log on to a remote computer in the network and open a supported Windows browser. Enter the remote management port IP address assigned to the remote management port.
  • Page 59 Hardware installation procedures Accessing and using the Symantec Remote Management interface This opens a JViewer application that enables you to remotely monitor and control the appliance. This requires Java Runtime Environment (JRE) version 6.0 or later. Install Java (as needed).

  • Page 60: Appendix A Adding An Expansion Storage Shelf

    This topic explains the installation and the cable connections for an additional NetBackup 5330 Expansion shelf. You can use one Expansion shelf with a NetBackup 5330 appliance. Before you add an Expansion shelf you must have a NetBackup 5330 Primary shelf connected to the appliance.
  • Page 61 Adding an Expansion Storage Shelf Adding an Expansion shelf To determine adequate cable length Locate a 4U space as close to the Primary shelf as possible. Verify that the SAS cables that ship with the Expansion shelf easily connect to the Primary shelf. Best practices recommend that you actually hold the SAS cables between the Primary shelf and the intended Expansion shelf location.
  • Page 62 Adding an Expansion Storage Shelf Adding an Expansion shelf Attach the two power cords from the shelf to power outlets in the rack Power Distribution Unit (PDU). Turn on both power switches on the rear of the Expansion shelf.
  • Page 63 Adding an Expansion Storage Shelf Adding an Expansion shelf Verify that the left-most LED on the power canisters are green. Verify that the Power LED on the front, left, of the Expansion shelf is green. Verify that the LEDs on the disk drawers in the front of the Expansion shelf are green.

  • Page 64: Adding The Disk Space Of An Expansion Storage Shelf From The Netbackup Appliance Web Console

    Adding an Expansion Storage Shelf Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Web Console Verify that the blue Service Action Allowed LED is not lit. Verify that the amber Fault LED is not lit. On the Expansion shelf, verify that the seven-segment display shows “00”.

  • Page 65: Adding The Disk Space Of An Expansion Storage Shelf From The Netbackup Appliance Shell Menu

    Adding an Expansion Storage Shelf Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu When the scan is complete, click OK to refresh the Disks tab. In the Disk column, new ID's should appear for the new Expansion Shelf. 6 new Data disks and 1 new Meta disk is displayed.
  • Page 66 Adding an Expansion Storage Shelf Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu To add the disk space of an expansion shelf from the NetBackup Appliance Shell Menu Use PuTTY to start an SSH session to access the NetBackup Appliance Shell Menu.
  • Page 67 Adding an Expansion Storage Shelf Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu Navigate to the Storage menu. ■ At the prompt, enter and press ■ Show Disk Enter The status of the newly added disks is displayed as In Use and space in the Unallocated column is the disk space available for the new disk.

  • Page 68: Index

    17 to storage shelves 46 prerequisites 23 connect Primary Storage Shelf to Expansion Storage Shelf 45 customer-provided items for NetBackup 5330 system installation 20 NetBackup 5330 appliance installation 37 installation sequence 15 unpack 22 disk drives NetBackup 5330 hardware...
  • Page 69 Index PCIe card configurations NetBackup 5330 10 power cords connecting to NetBackup 5330 46 connecting to storage shelves 46 Primary Storage Shelf connect to NetBackup 5330 43 rack locations for NetBackup 5330 hardware 26 storage shelf expansion bracket 32 storage shelves...

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