Dexcom G6 User Manual page 150

Receiver
Transmitter Not Found Alert
Problem
• Transmitter didn't pair with display device
Solution
• No alarm/alerts or readings until fixed. Use meter.
• Make sure Transmitter SN in Settings matches the Transmitter SN on the back of
the transmitter box.
• Make sure transmitter is snapped into holder.
• App: For more information, tap Help.
• If these solutions don't fix the issue, sensor may not be inserted correctly. Contact
Technical Support (see beginning of chapter) for replacement.
App notification
App
Receiver
LBL014003 Rev 001 Dexcom G6 User Guide