Dexcom G6 User Manual page 14

Dexcom Share Safety Statements
Important User Information
Dexcom Share (Share) lets you send your sensor information from your app to your Followers' smart
devices! Read the indications, warnings, and precautions below to find out how you can safely use this app
feature.
Share and Managing Your Diabetes Safety Statements
Indications
• Keep Followers Informed
Use Share to send your sensor information from your smart device to your Followers' smart devices.
• Use as Secondary Notice
The information on your smart device is sent directly from your G6 transmitter. After it is on your device,
Share sends it to your Followers. So your Followers' information is always older than yours. Use your
current information to manage your diabetes, not your Followers' possibly outdated information.
Your Followers can use the information they get to reach out to you and support you in managing your
diabetes. The information they get is not meant to be used for treatment decisions, analysis, or teaching.
Followers can't change your information.
Warnings
• Use Your G6 to Make Treatment Decisions
Don't use Share information for treatment decisions, like treating for a low or dosing for a high. Use the
sensor information on your G6 instead.
• Take HCP Advice
Has your HCP given you self-monitoring tasks? Keep doing them. Having Followers doesn't replace them.
Follow system instructions. If you don't, you could have a severe low or high glucose event.
Share Setup and Settings Safety Statements
Warning
• Followers Must Follow and You Must Share
You have to turn Share on to make it send your sensor information to your Followers. Followers have to
download the Dexcom Follow app to see what you send.
Follow system instructions. If you don't, you could have a severe low or high glucose event.
Precautions
• Followers Don't Manage Your Diabetes, You Do
Don't rely on your Followers to let you know you need to make a treatment decision. Stay on top of your
diabetes management. Look at your system often. Respond to alarm/alerts. Don't wait for a Follower to
reach out — they may not be getting your sensor information because of a technical issue.
• Check Your Smart Device and Your Followers' Smart Devices
o Internet access required: Both smart devices need to be connected to the Internet to use Share. Try
sending your follower an email from your device. If your follower gets it on their device, both smart
devices are connected.
o Batteries charged: Make sure the smart device batteries are charged. If either your or your Followers'
smart device batteries aren't charged, Share won't work.
• Check Your Smart Device
App on: Whenever you power on your smart device, tap the G6 app to open it. If the app isn't open, Share
won't work.
• Check Followers' Smart Devices
o Sounds on: Followers must keep their smart device volume on, or at least the keep vibration on, so they
can hear and/or feel alarm/alerts. Smart device settings trump Follow app settings
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