Dexcom G6 User Manual page 118

Recommended Settings
To set up and run Follow, use these tips:
• Battery: Smart device is charged
• Internet:
o Smart devices are connected to the Internet (Wi-Fi, 3G, 4G, LTE)
o Airplane Mode is off
• Volume:
o Do Not Disturb is off
o Sound is on
•
• Settings: After setting up Share and Follow, keep the same display device settings
•
• Voice and data at the same time: Do the cellular service carriers support voice and
data at the same time (simultaneous voice and data)? If not, during phone calls, you
may not be able to share information. Likewise, your Follower may not be able to
get your information if they are on a call. Dexcom Share and Follow will exchange
any information missed after the phone call has ended.
When a device or connection doesn't work, neither does Follow. Refer to your
Follower's smart device user manual for further instructions.
Follow Setup
1. Follower gets your email invitation
2. Follower installs the Dexcom Follow app on their smart device
3. Follower sets up Follow on their smart device
Now the Follower sees your sensor information. They'll also get Share status changes,
like:
• Not Sharing — When you turn Share off
• Removed by Sharer — When you delete a Follower
• No More Data — When sharing stops for another reason. You won't know this is
happening unless your Follower tells you
What Followers See
Remember, you can share your number and arrow only, or you can share those along
with your trend graph.
Number and Arrow Only
LBL014003 Rev 001 Dexcom G6 User Guide