Customer Service; Naming Rule - Winmate R05T100-PMD1HB User Manual

USER MANUAL

Customer Service

We provide a service guide for any problem by the following steps: First, visit
the website of our distributor to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer
service center for technical support if you need additional assistance.
You may need the following information ready before you call:
 Product serial number
 Software (OS, version, application software, etc.)
 Description of complete problem
 The exact wording of any error messages
In addition, free technical support is available from our engineers every
business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of any of
our products.

Naming Rule

R19LXXX-PMXX
Item
R
19
LXXX
PM
XX
Description
Panel Type
Panel Size
Product Size
Mechanical Type(Panel Mount)
Panel Model
- 4 -
PREFACE