Chapter 8: Troubleshooting; Responding To An Audible Alarm; Checking The System Status Led; Checking Disk Status Leds - Promise Technology SMARTSTOR NS4300N Product Manual

Chapter 8: Troubleshooting

• Responding to an Audible Alarm (page 137)
• Checking the System Status LED (page 138)
• Checking Disk Status LEDs (page 138)
• Replacing a Failed Disk Drive (page 139)
• Checking RAID Volume Status in PASM (page 139)
• Checking File System Status in PASM (page 141)
• Checking the Event Log in PASM (page 142)
• Checking Enclosure Status in PASM (page 146)
• Solving Network Connection Problems (page 147)
• Checking Your Email Inbox (page 150)
• Restoring the Default Password (page 150)
• Resolving a Windows Firewall Issue (page 151)
This chapter deals problems you might encounter with your SmartStor and how
to resolve them. Also see "Frequently Asked Questions" on page 153.

Responding to an Audible Alarm

The SmartStor has two beep patterns
• Single beep, not repeated – The SmartStor is online
• Two beeps, continuously repeated – The SmartStor reports a problem
When you boot or reboot the SmartStor, and the buzzer is enabled, the buzzer
sounds one time to indicate that the SmartStor is online.
If you hear the two-beep pattern, check the following items:
• System Status LED (see below)
• Drive Status LED (see page 138)
• RAID Volume status in PASM (see page 139)
• File System status in PASM (see page 141)
• Enclosure status in PASM (see page 146)
• Event Log in PASM (see page 142)
• Your email inbox (see page 150)
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