Masport BG6286BS-WS-RB Owner's Manual page 17

TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following checklist before contacting your dealer for service.
APPLIANCE APPROVED OUTDOOR USE ONLY
USE ONLY THE 5/8" x 18 GAS CONNECTION HOSE AND REGULATOR PROVIDED!
If a replacement is necessary, please contact either our Masport Customer Service Department or your local dealer.
The use of unauthorised parts can create unsafe conditions and environment.
Refer to your Masport warranty card for warranty information.
STORAGE OF THE GRILL
1. Clean the BBQ.
2. Store the BBQ outdoors in a dry, well ventilated area and out of reach of children when LP tank is connected to the grill.
3. Store the BBQ indoors ONLY after the LP tank is turned off and removed, the LP tank must be stored outdoors, out of reach of children, NEVER
store the tank in a building, garage or any other enclosed area.
4. If using a cover for your barbecue, check your BBQ every few weeks.
CHECKLIST
Problems Possible Cause
Burner won't light after pushing and Electrode deposited with cooking residue
turning the knobs
Electrode damaged
Electrode wires are loose or discounted
Orifice blocked
Wire is shorting
Burner can't light by match No gas
Gas flow is not smooth
Incorrect assembly between burner and valve
Yellow or orange flames, with gas odour Incomplete combustion
Low heat with knob in "high" position Gas hose bent or kinked
Burner or orifice blocked
Low gas pressure
Grill not preheated
Flare up Excessive meat fat
Over high temperature
Grease deposit
Flame out Over high winds
Flame lifting Over high gas pressure
Flashback Burner port blocked
Grease fire Grease accumulated in food
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Solutions
Use clean swab and alcohol to clean
Replace
Reconnect or replace with new Electrode assembly
with wires
Check the orifice for blockage
Ensure connections are tight
Replace with new Electrode assembly with wires
Open the LP tank valve
Clear burner tubes
Re-assemble
1. Check the burner inlet for obstruction such as
spiders
2. Check air shutter for correct adjustment
3. Check for the source
Straighten
Clear
Check Cylinder/ Regulator (refer to pg. 15)
Preheat the grill for 15 minutes
Cut off fat before grilling
Adjust
Clean
Find a less windy place
Call the gas dealer
Clean
Turn off knobs, LP tank valve, leave lid open, let fire
burn out. Clean the grill when cool.
1. Base tray × 1pc 2. Front skirt x 1pc
5. Castor × 4pcs 6. Left panel × 1pc
9. Transom × 1pc 10. Left door x 1pc
13. Door handle × 2pcs 14. Hood and Body Assembly
x 1pc
17. Side burner assembly 18. Drip tray × 1pc
× 1pc
PARTS LIST
3. Left skirt x 1pc 4. Right skirt x 1pc
7. Right panel x 1pc 8. Back panel × 1pc
11. Right door x 1pc 12. Handle bracket × 4pcs
15. Knob x 6 or 8 pcs 16. Side shelf × 1pc
(Timer Shown)
19. Grease cup × 1pc 20. Flame tamer
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