Battery Troubleshooting - SolarEdge StorEdge Installation Manual

Battery Troubleshooting

If the Total [Wh] value of the Import meter displays a steady value although the site is consuming power,
check the following:
The meter status LEDs are lit. If the LEDs are all OFF, the meter is not connected to a power source.
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Check the meter AC connection (10-pin terminal block)
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Check that the meter breaker is ON
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There are no loose connections at the 10-pin AC wiring of the meter.
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The CT black and white cables are correctly connected to the 6-pin connector on the meter:
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White CT wire is connected to A white
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Black CT wire is connected to A black
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CT direction is towards the grid and the green power LEDs are ON. If the LEDs are not green indicating
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import power - the CTs are reversed.
Battery Troubleshooting
The State line in the battery status screen should display one of the following: Charging, Discharging, Idle,
Off, Init.:
B S N : X X X X X X X X X
S O E : 8 9 %
T o t a l :
S t a t e :
If Error 186 Battery Comm. Error appears, the battery communication is disconnected. Check the
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following:
The RS485 control connection to the battery
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The DIP switches settings on the battery:
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S2, S6: Left
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S1, S5: Down
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S3, S4: Up
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The ID DIP switches setting on the battery - All should be set to the right (0) position
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If the state Idle is displayed instead of Charging/Discharging, check the following:
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The system configuration
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The DC connection
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Figure 22: Meter with CT
I D : 2 4
W W W W W P W R : 0 W
0 W h
I d l e
SolarEdge-StorEdge Installation Guide MAN-01-00249-1.2