Solving Scanner Problems - Lexmark MX310 User Manual

Troubleshooting
Action
Step 2
Decrease the incoming fax transmission speed.
a
Open a Web browser, and then type the printer IP address in
the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets
of numbers separated by periods, such as
123.123.123.123.
•
If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
b
Click Settings > Fax Settings > Analog Fax Setup.
c
In the Max Speed menu, click one of the following:
•
2400
•
4800
•
9600
•
14400
•
33600
d
Click Submit.
e
Resend the fax.
Is the fax print quality satisfactory?
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the
cartridge, and then resend the fax.
Is the fax print quality satisfactory?

Solving scanner problems

•
"The scanner does not respond" on page 232
•
"Scan job was not successful" on page 233
•
"Scanner unit does not close" on page 233
•
"Scanning takes too long or freezes the computer" on page 233
•
"Poor scanned image quality" on page 234
•
"Partial document or photo scans" on page 235
Yes No
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
231
customer