Troubleshooting Checklist - Krups Nescafé Dolce Gusto Lumio KP130110 Service Manual

Troubleshooting checklist

The checklist enables you to rapidly locate faults on the machine and to initiate appropriate repair action.
Follow the check procedure. Repair any faults found and check if the machine is operating perfectly.
Check
procedure
1.1 Parts of housing are
broken or damaged
1.2 (Hairline) cracks in water
tank (13)?
1.3 Accessories are missing
or damaged:
•
1 Check general
•
condition of
•
machine, accesso-
•
ries and look for
•
visible damage
1.3 Drip tray inserts in coffee
machine correctly in all 3
levels?
1.4 Power cord (37) is
broken, damaged or not
properly fixed by strain relief
2.1 Lid does not open when
pressing locking tab?
2.2 Locking tab does not lock
the lid?
2.3 Capsule holder soiled?
Locking tab and lid open
sluggishly?
2 Check capsule
2.4 Sealing insert on inside of
holder (3)
lid damaged?
2.5 Needle tip of injector
damaged?
2.6 Injector blocked (test with
cleaning needle)?
2.7 Needle piston stucked in
lid (press down with a suit-
able tool)?
2.8 Capsule holder magnetic
at the bottom of its back (test
with a paper clip etc.)?
Symptoms
Drip tray (17)
Drip grid (11)
Capsule holder (3)
Rinsing tool (27)
Cleaning needle (in
bottom of drip tray)
T R O U B L E S H O O T I N G
Action / repair work
YES - Replace parts if necessary
NO - Go to point 1.2
YES - Replace water tank
NO - Go to point 1.3.
YES - Replace all missing or
damaged accessories
NO - Go to point 1.3
YES - Go to point 1.4
NO - Check the guidings on drip
tray and bottom part (9)
YES - Remount or replace
power cord if necessary
NO - Go to point 2
YES - Broken spring(s) in
hinges of the lid
NO - Go to point 2.2
YES - Broken spring in locking
tab
NO - Go to point 2.3
YES - Clean opened capsule
holder in a dishwasher. Or soak
capsule holder in hot water first.
Then clean capsule holder and
hinges with a brush.
NO - Go to point 2.4
YES - Replace capsule holder
NO - Go to point 2.5
YES - Replace capsule holder
NO - Go to point 2.6
YES - Deblock injector
NO - Go to point 2.7
YES - Replace capsule holder
NO - Go to point 2.8
YES - Go to point 3
NO - Replace capsule holder
Lumio service manual
Further action /
repair work
 p. 38
—
—
NO - Replace defective drip
tray
 p. 53
YES - Replace capsule
holder
YES - Replace capsule
holder
—
—
 p. 88
—
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