Table of Contents
Advertisement
Integration Stage
This stage involves hardware and software integration, application development, and
peripheral module implementation. However, if customers lack knowledge and expe-
rience with platforms, they are likely to spend considerable time analyzing integration
problems. The implementation of peripheral modules is highly dependant on the
driver designs on carrier boards, with RISC platforms typically having less support for
ready-made drivers on the carrier board. Because of its years of experience and
knowledge of hardware and software development, Advantech can support custom-
ers by providing professional advice and information to shorten the development time
and enable more effective product integration.
Validation Stage
After a customer's ES sample is completed, the next step is a series of verification
tests. In addition to verifying a product's functionality, efficiency is another important
factor, especially for RISC platforms. During this stage, Advantech adopts a support-
ive role and assists customers with addressing the issues identified in verification
testing by providing suggestions and tips. With Advantech's efficient verification pro-
cess supported by its technical support team, customers can easily and conveniently
optimize their applications. Advantech's team can also provide consultations regard-
ing further testing and equipment usage to ensure that customers have the right tools
for identifying and resolving problems efficiently to further enhance their product
quality and performance.
3.2
Contact Information
The contact information for Advantech customer service is provided below.
Region/Country
America
Brazil
Mexico
Europe (toll free)
Singapore & SAP
Malaysia
Australia (toll free)
China (toll free)
India (toll free)
Japan ((toll free)
Korea (toll free)
Taiwan (toll free)
Russia (toll free)
Alternatively, contact the Advantech service team via the company website (provided
below). Once the form is completed, an Advantech technical support engineer will
provided a rapid response.
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-
ject=Technical+Support
Contact Information
1-888-576-9688
0800-770-5355
01-800-467-2415
00800-2426-8080
65-64421000
1800-88-1809
1300-308-531
800-810-0345
800-810-8389
Sales@advantech.com.cn
1-800-425-5071
0800-500-1055
080-363-9494
0800-777-111
8-800-555-01-50
29
ROM-DB7501 User Manual
Advertisement
Table of Contents
