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Advantech RSB-6410 User Manual

Advantech RSB-6410 User Manual

Nxp arm cortex-a9 i.mx6 dual/quad mini-itx motherboard
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RSB-6410
NXP ARM® Cortex®-A9 i.MX6
Dual/Quad Mini-ITX Motherboard

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Summary of Contents for Advantech RSB-6410

  • Page 1 User Manual RSB-6410 NXP ARM® Cortex®-A9 i.MX6 Dual/Quad Mini-ITX Motherboard...
  • Page 2 No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. How- ever, Advantech Co., Ltd.

  • Page 3: Declaration Of Conformity

    Packing List Before installation, please ensure the following items have been shipped.  1 x RSB-6410 Mini-ITX motherboard  1 x D-SUB 9P debug cable ...

  • Page 4: Ordering Information

    Giga LAN GPIO RS232 RS232/422/485 Mini-PCIE PCIEx1 SATA 1 x Line out 1 x Line out Audio 1 x Mic 1 x Mic 1 x Amplifier 6W 1 x Amplifier 6W Operation Temp. 0 ~60°C 0 ~60°C RSB-6410 Android User Manual...

  • Page 5: Safety Instructions

    The equipment has been dropped and damaged. The equipment has obvious signs of breakage. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein. Safety Precaution – Static Electricity Follow these simple precautions to protect yourself from harm and the products from damage.
  • Page 6 RSB-6410 Android User Manual...

  • Page 7: Table Of Contents

    Mechanical ....................31 2.4.1 Jumper and Connector Locations ..........31 2.4.2 Board Dimensions............... 33 Quick Start of RSB-6410................. 34 2.5.1 Debug Port Connection............... 34 2.5.2 Debug Port setting ..............34 Figure 2.1 Hyper Terminal Settings for Terminal Setup .... 34...
  • Page 8 4.12 System Reset..................65 4.13 Watchdog Function ................. 67 Chapter Advantech Services......69 RISC Design-in Services ................ 70 Contact Information................. 73 Global Service Policy ................74 5.3.1 Warranty Policy................74 5.3.2 Repair Process ................75 RSB-6410 Android User Manual viii...

  • Page 9: Chapter 1 General Introduction

    Chapter General Introduction This chapter gives background information on the RSB-6410. Sections include:  Introduction  Specifications...

  • Page 10: Introduction

    I/O and networking connectivity but with low power con- sumption. RSB-6410 builds on the standard 170 mm x 170 mm Mini-ITX form factor with abun- dant connectivity for multiple I/O including 6 x USB 2.0, 5 x COM, 20 x GPIOs,1 x Gigabit Ethernet port and 1 x PCIe slot for extending I/O module.

  • Page 11: Mechanical Specifications

    3xI2C MAX3243 UART4 Quad/Dual 1.0Ghz Jumper 20xGPIO GPIO M.2 E key SDIO 1xCAN Mini-PCIE USB HUB TPA3005 Ampli er SGTL5000 Line out, Mic in; 6xUSB C8051F396 Watch Dog USB HUB PCIE PCIE x1 slot NOR Flash RSB-6410 Android User Manual...
  • Page 12 RSB-6410 Android User Manual...

  • Page 13: Chapter 2 H/W Installation

    Chapter H/W Installation This chapter gives mechanical and connector information on the RSB-6410. Sections include:  Jumper Information  Connector Information  Mechanical Drawing  Quick Start Guide...

  • Page 14: Jumpers

    UART3 RS232, RS422, RS485 signal select J422T1 COM3 RS-422 impedance select J485T1 COM3 RS-485 impedance select CAN impedance select COM5 Power select CN10 UART4 signal select to COM4 or M.2 CN21,CN25 LVDS backlight power CN20 LVDS Power RSB-6410 Android User Manual...

  • Page 15: Jumper Settings

    Function (1-0) ADV loader Boot from SPI NOR Flash (default) (0-1) ADV loader Boot from SD This switch is designed for selecting ADV loader boot up mode, for debugging. CN18 COM0 RS232 and debug mode select RSB-6410 Android User Manual...
  • Page 16 RS232 mode (CN26 must be set RS232 at the same time) (default) 13-15 14-16) (3-4 9-11 10-12 RS422 mode 15-17 16-18) (1-2 9-11 10-12 RS485 mode (CN26 must be set RS485 at the same time) 15-17 16-18) RSB-6410 Android User Manual...
  • Page 17 J485t1 COM3 RS-485 impedance select Part Number 1653003201-01 Footprint HD_3x2P_79_D_PRX Description PIN HEADER 2X3P 2.00mm 180D(M) DIP 1140-010-06SN Setting Function (1-3,2-4) Impedance On (default) (3-5,4-6) Impedance off This pin header is designed for RS485 impedance on/off. RSB-6410 Android User Manual...
  • Page 18 1653005661-01 Footprint HD_6x2P_100 Description PIN HEADER 2X6P 2.54mm 180D(M) SMD 21N22564-12M0 Setting Function (3-5,4-6,9-11,10-12) UART4 switch to COM port function (default) (1-3,2-4,7-9,8-10) UART4 switch to M.2 module function This pin header is designed for UART4 . RSB-6410 Android User Manual...
  • Page 19 This two pin header is designed for selecting LCD power levels. CN20 LVDS Power Part Number 1653003101 Footprint HD_3x1P_79_D Description PIN HEADER 3x1P 2.0mm 180D(M) DIP 2000-13 WS Setting Function CN20(1-2) CN20(2-3) +3.3V (default) This pin header is designed for selecting LCD backlight power level. RSB-6410 Android User Manual...

  • Page 20: Connectors

    Amplifier connector CN30 Audio & Mic Connector CN32 SIM Card Slot CN31 VGA display interface HDMI1 HDMI display interface 2.2.2 Connector Settings 2.2.2.1 RTC Battery Connector (BH1) RSB-6410 supports a lithium 3V/195mAH CR2032 battery with battery holder. RSB-6410 Android User Manual...
  • Page 21 2.2.2.2 MiniPCIe (CN5) RSB-6410 supports the mini-pcie interface. The detailed pin definition is below. Signal Name Signal Name +3.3V_PCIe +1.5V_PCIe +3.3V_PCIe UIM_PWR UIM_DATA UIM_CLK UIM_RESET W_DISABLE# PCIE_DIS_B +3.3V_PCIe +1.5V_PCIe I2C1_SCL_3V3 I2C1_SDA_3V3 USB_P7L_N USB_P7L_P +3.3V_PCIe +3.3V_PCIe LED_WWAN# LED_WLAN# LED_WPAN# +1.5V_PCIe +3.3V_PCIe...
  • Page 22 Connector 2.2.2.3 M.2 (CN13) RSB-6410 supports socket1 connectivity type 2230 S1&S2&S3 key E M.2 interface. The detailed pin definition is below. Signal Name Signal Name +3.3V_M2 USB_P8L_P +3.3V_M2 USB_P8L_N WLAN_LED M2_SD1_CLK M2_SD1_CMD M2_SD1_DAT0 M2_SD1_DAT1 BT_LED M2_SD1_DAT2 M2_SD1_DAT3 M2_SDIO_WAKE# UART4_TXD_1V8...
  • Page 23 SUS_CLK W_DISABLE2# W_DISABLE1# M.2 CONNECTOR RSB-6410 Android User Manual...
  • Page 24 2.2.2.4 GPIO Pin Connector (CN7) RSB-6410 provides a 11 x 2-pin connector for GPIO (supports 3.3V level & 5V level/ +V_GPIO) Description GPIO0 GPIO10 GPIO1 GPIO11 GPIO2 GPIO12 GPIO3 GPIO13 GPIO4 GPIO14 GPIO5 GPIO15 GPIO6 GPIO16 GPIO7 GPIO17 GPIO8 GPIO18...

  • Page 25: Uart2 Com Port (Com2)

    2.2.2.5 UART1 debug port (CN17) RSB-6410 can communicate with a host server (Windows or Linux) by using debug cable (Advantech number: 1700021565-11). Description COM0_TX COM0_RX COM port 2.2.3 UART2 COM port (COM2) RSB-6410 provides a standard DB9 connector supporting four-wire RS232.
  • Page 26 COM3_RX/RS485 D+ COM3_TX COM3_DTR COM3_RTS COM3_CTS COM port pin header 2.2.3.2 UART4 and UART5 COM port Pin Connector (COM1) RSB-6410 provides a 7 x 2-pin connectors, which contain 2 four-wire COM ports (RS232 level). Description COM4_TXD COM4_RTS COM4_RXD COM4_CTS COM5_RXD...
  • Page 27 COM port pin header 2.2.3.3 CAN PORT Pin Connector (CN6) RSB-6410 provides a 1 x 4 pin connector for CAN port. Description CAN2_D+ CAN2_D- CAN port Connector 2.2.3.4 SATA PORT Pin Connector (CN14) RSB-6410 provides one standard SATA CONN. Description...
  • Page 28 SATA Power Pin Connector (CN15) RSB-6410 provides a 4-pin power connector for SATA devices. Description +12V SATA Power Connector 2.2.3.6 I2C1 Pin Connector (CN19) RSB-6410 provides a 5-pin wafer box power connector for I2C interface. Description +3.3V I2C1_SCL I2C1_SDA Touch_INT1# I2C1 Connector...
  • Page 29 2.2.3.7 I2C2 Pin Connector (CN24) RSB-6410 provides a 5-pin wafer box connector for I2C2 interface. Description +3.3V I2C2_SCL I2C2_SDA Touch_INT2# I2C2 Connector 2.2.3.8 I2C3 Pin Connector (CN16) RSB-6410 provides a 5-pin wafer box connector for I2C3 interface. Description +3.3V I2C3_SCL...
  • Page 30 +5V_USB_P56_B USB_P6L_N USB_P6L_P USBV56_GND +5V_USB_P56_B USB_P5L_N USB_P5L_P USBV56_GND USB port connector 2.2.3.10 USB Type A Connector (CN29) RSB-6410 supports six USB 2.0 Type A connector in the coastline via CN29. Description +5V_USB_P12_B USB_P1L_N USB_P2L_P USB_12_GND +5V_USB_P12_B USB_P2L_N USB_P2L_P USB_12_GND +5V_USB_P34_B...
  • Page 31 USB port connector 2.2.3.11 JTAG (CN11) JTAG connector is used for internal debugging only. Description +3.3V JTAG_TCK_R JTAG_TMS JTAG_TDI JTAG_nTRST# JTAG_TDO JTAG Pin header RSB-6410 Android User Manual...
  • Page 32 2.2.3.12 Ethernet Connector (CN28) RSB-6410 provides one RJ45 LAN interface connector, which is compliant with 1000 base-T IEEE 802.ab, 100 base-TX IEEE 802.u, 10 base-t IEEE 802.3. The Ethernet ports provide standard RJ-45 jack connector with LED indicators on the front side to show active/link status and speed status.
  • Page 33 2.2.3.14 LVDS Connector (LVDS1) RSB-6410 provides an LVDS 20 x 2-pin board-to-board connector for two port single channel 24-bit LVDS or one port dual channel 24-bit LVDS. To avoid to damaging the LCD panel, please make sure set the right voltage level before powering on while connecting an LVDS panel (refer to jumper setting description for CN5 and CN21 and LCD datasheet that you will use).
  • Page 34 LVDS0_TX1_N LVDS1_TX1_N LVDS0_TX1_P LVDS1_TX1_P LVDS0_TX2_N LVDS1_TX2_N LVDS0_TX2_P LVDS1_TX2_P LVDS0_CLK_N LVDS1_CLK_N LVDS0_CLK_P LVDS1_CLK_P LVDS0_EDID_SCL LVDS0_EDID_SDA LVDS0_TX3_N LVDS1_TX3_N LVDS0_TX3_P LVDS1_TX3_P HPLG +3.3V LVDS Connector RSB-6410 Android User Manual...
  • Page 35 CN2 and the LCD datasheet that you will use). Description +VDD_BKLT LVDS_BLEN LVDS_CONTRAST LVDS Inverter Power Connector 2.2.3.16 DC Jack (DCIN1) RSB-6410 supports a DC-Jack that can be connected to a 12V DC external power input. Description +DC_IN PGND DC Jack 2.2.3.17 DC–IN (CN27) RSB-6410 supports ATX PWR CONN.
  • Page 36 POWER CONN. 2.2.3.18 Power button and reset button (CN1) RSB-6410 supports power button and reset button via CN1 through front cable panel attachment. Description Power led Power button 9-12 Reset button 2.2.3.19 Reset Button (CN3) RSB-6410 supports reset button by CN3 through front cable panel attachment.
  • Page 37 Audio & Mic Connector (CN30) RSB-6410 supports 1 Line out and 1 Mic.in. Description HPOUT_L lLINEOUT_DETECT HPOUT_R 2.2.3.22 SIM Card Slot (CN32) RSB-6410 reserves a SIM slot for 3G/4G module support. Description UIM_VCC UIM_RESET1 UIM_CLK_R UIM_DATA RSB-6410 Android User Manual...
  • Page 38 RSB-6410 supports VGA. Description Description VGA_b_R +5V_CRT VGA_b_G VGA_b_B VGA_b_DDC_DAT VGA_b_HSYNC VGA_b_VSYNC VGA_b_DDC_CLK 2.2.3.24 HDMI Display Interface (HDMI1) RSB-6410 supports HDMI. Description Description HDMI_Z_TD2_P HDMI_Z_CLK_N HDMI_Z_TD2_N HDMI_CEC_OUT HDMI_Z_TD1_P HDMI_DDC_CLK HDMI_Z_TD1_N HDMI_DDC_DAT HDMI_Z_TD0_P +5V_HDMI HDMI_Z_TD0_N HDMI_HPD_OUT HDMI_Z_CLK_P RSB-6410 Android User Manual...

  • Page 39: Led

    PCIE Mini Card LED_WWAN# Mechanical 2.4.1 Jumper and Connector Locations COM3 COM2 Mic-in USBx4 HDMI JACK USBx2 Line out DC-IN PCIE COM1 LVDS I2Cx3 SATA & SATA Power M.2 2 SIM slot COM4 & COM5 COM5 GPIOs Mini-PCIE RSB-6410 Android User Manual...
  • Page 40 COM3 COM4 CN31 HDMI1 CN30 CN39 CN28 DCIN1 CN27 AMP1 J485T1 J422T1 CN26 JUMPER1 CN20 CN21&CN25 CN23 CN18 CN17 LVDS1 I2C x3 CN15 CN33 CN14 CN13 CN11 CN10 COM1 JUMPER1 CN32 JUMPER1 RSB-6410 Android User Manual...

  • Page 41: Board Dimensions

    2.4.2 Board Dimensions 2.4.2.1 Board Drawing unit: mm RSB-6410 Android User Manual...

  • Page 42: Quick Start Of Rsb-6410

    Figure 2.1. After the bootloader is programmed on the SD card, insert the power adapter connector to the DC jack on RSB-6410 to power up the board. The bootloader prompt is displayed on the terminal screen. Figure 2.1 Hyper Terminal Settings for Terminal Setup...

  • Page 43: Chapter 3 Software Functionality

    Chapter Software Functionality This chapter details the software programs on the RSB-6410 plat- form.

  • Page 44: Test Tools

    Test Tools All test tools must be verified on RSB-6410 Evaluation kit, please prepare the required test fixtures before verifying each specified I/O. If you have any problem to get the test fixture, please contact your Advantech contact window for help.

  • Page 45: Sd Test

    01887800 30 31 32 33 34 35 36 37 38 39 41 42 43 44 45 46 |0123456789ABCDEF| Note! Please make sure parameter “seek” is equal to 25118 as indicated in red in above codes. If you create the file to a wrong sector, that may damage the system. RSB-6410 Android User Manual...

  • Page 46: Gpio Test

    GPIO Test RSB-6410 GPIO default setting Android OS RSB-6410 Default direction /sys/class/gpio/ GPIO0 gpio2 GPIO1 gpio3 GPIO2 gpio4 GPIO3 gpio 5 GPIO4 gpio6 GPIO5 gpio7 GPIO6 gpio8 GPIO7 gpio9 GPIO8 gpio10 GPIO9 gpio11 GPIO10 gpio12 GPIO11 gpio13 GPIO12 gpio14 GPIO13...

  • Page 47: I2C Test

    As you can see in above procedure A and B, we set gpio2 as GPI and gpio12 as GPO, once we send data out from gpio12, it should be able to receive the same data from gpio2. I2C Test There is one I2C buses in RSB-6410. # ls /sys/class/i2c-dev i2c-0 i2c-1...

  • Page 48: Lan Test

    ....f0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ....LAN Test RSB-6410 sets DHCP as the default network protocol. # busybox ifconfig -a can0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 UP RUNNING NOARP MTU:16 Metric:1...

  • Page 49: Uart Test

    Here is a real case for your reference. The hosts (RSB-6410) IP is 192.168.0.10; the target (A desktop computer) IP is 192.168.0.12 #busybox ifconfig eth0 down # busybox ifconfig eth0 192.168.0.10 up # busybox ifconfig eth0 eth0 Link encap:Ethernet HWaddr 00:04:9F:01:30:E0 inet addr:192.168.0.10 Bcast:192.168.0.255 Mask:255.255.255.0...
  • Page 50 2.1.2 Jumper List. UART2 Test RS485 RSB-6410 only support one RS485 port, please find another device that supports RS485 port and connect to COM3 using the Serial Port Tool from 4.8 Serial Port Test. Note! COM3 Jump RS485 mode, you can refer to detailed jumper information in the 2.1.2 Jumper List.

  • Page 51: Can Test

    Connect RSB-6410 CAN port CAN1_D+ /CAN1_D- and GND with Advantech PCI-1680U Can card. Use the follow command under RSB-6410 to send data through to the Can card. # cansend can0 0x01 0x02 0x03 interface = can0, family = 29, type = 3, proto = 1...

  • Page 52: Dual Display Settings

    LVDS (Single Channel 15inch) and HDMI clone out, please set in u-boot as below: setenv bootargs console=ttymxc0,115200 androidboot.console=ttymxc0 vmalloc=400M init=/init video_mode=extension video=mxcfb0:dev=ldb,LDB-1024X768,if=RGB24,bpp=32 ldb=sin0 video=mxcfb1:dev=hdmi,1920x1080M@60,bpp=32 video=mxcfb2:off video=mxcfb3:off fbmem=28M,28M androidboot.hardware=freescale pcie_testmode=off RSB-6410 Android User Manual...

  • Page 53: Triple Display Settings

    3.10.3 Triple Display Settings LVDS (Single Channel 7inch), HDMI and VGA clone out, please set in u-boot as below: setenv bootargs console=ttymxc0,115200 androidboot.console=ttymxc0 vmalloc=400M init=/init video=mxcfb0:dev=ldb,LDB-800X480,if=RGB666,bpp=24 video=mxcfb1:dev=hdmi,1920x1080M@60,bpp=24 fbmem=28M,28M androidboot.hardware=freescale pcie_testmode=off RSB-6410 Android User Manual...
  • Page 54 RSB-6410 Android User Manual...

  • Page 55: Chapter 4 Android Os

    Chapter Android OS This chapter introduces how to build an Android system and development based our Android system.

  • Page 56: Introduction

    14.04 LTS 64-bit installed to your host PC before start RSB-6410 evaluation/develop- ment. Board Support Package We offer you two different kinds of Android package for RSB-6410. One is pre-built system image for system recovery another is source code package (BSP). 4.2.1 Pre-built System Image You are able to find the pre-built image RSB-6410AIVxxxx_yyyy-mm-dd.tar.gz from...

  • Page 57: Set Up Build Environment

    Toolchain setup Before building an Android system, you need setup the toolchain. Android toolchain is under android/prebuilds.Please refer to 4.2.1 Setup the toolchain path to point to arm-eabi- tools in android/prebuilds/gcc/linux- x86/arm/arm-eabi-4.6/bin,the command is: root@PcName:~# export PATH=$ANDROID_DIR/android/prebuilts/gcc/linux-x86/arm/arm-eabi-4.6/bin:$PATH RSB-6410 Android User Manual...

  • Page 58: Build Instructions

    Open a terminal console and change directory to BSP scripts folder Perform the following command: root@PcName:~# ./mk_android.sh <product name> where <product name> is: • RSB-6410 for RSB-6410 board Then you can get android all image file under image folder, include as follows u- boot_crc.bin, u-boot_crc.bin.crc, boot.img, system.img, recovery.img. 4.4.2...

  • Page 59: Build Android Ota Package

    Insert one SD card into your development computer Check the SD card location, like /dev/sdb root@PcName:~# cd ./ RSB-6410AIVxxxx_yyyy-mm-dd/scripts root@PcName:~#./mksd-android.sh /dev/sdb Then insert the SD card to RSB-6410 and power up, it should boot up with an Android environment. RSB-6410 Android User Manual...

  • Page 60: Transfer The Whole System To Onboard Emmc

    Boot up from the SD card Perform the following command: root@PcName:~# cd /data/mkimage /scripts root@PcName:~# ./mkmmc?android.sh /dev/block/mmcblk0 Remove the SD card, then RSB-6410 can boot up from the onboard eMMC. Customization 4.7.1 Config Android Kernel Open a terminal console and change directory to BSP scripts folder...

  • Page 61: Put Source Code To System

    LOCAL_PACKAGE_NAME := PROJECT_NAME_HERE LOCAL_CERTIFICATE := platform include $(BUILD_PACKAGE) # Use the following include to make our test apk. include $(call all-makefiles- under,$(LOCAL_PATH)) Edit following file: ./android/device/Advantech/RSB-6410/device.mk to insert correct project name: PRODUCT_PACKAGES += \ PROJECT_NAME_HERE\ librxtxSerial\ SerialJ RSB-6410 Android User Manual...

  • Page 62: Serial Port Test

    Serial Port Test 4.8.1 Setup Serial Port Click on the Serial Port. Click Setup. RSB-6410 Android User Manual...

  • Page 63: Console Test

    115200 8N1, and opening serial terminal AP (like minicom, putty or teraterm) Click Console. After typing some characters (ex. "This is a test. 123456789ABCDEF") and pressing Enter in serial terminal AP, an identical message will show up in reception block as below: RSB-6410 Android User Manual...

  • Page 64: Loopback Test

    Use a serial cable to connect ttymxc1 with PC/NB's serial port that should be configured to 115200 8N1, and open a serial terminal AP(like minicom, putty or teraterm) Click Send01010101. The character "U" (b'01010101) will show up continuously as below: RSB-6410 Android User Manual...

  • Page 65: Network Setup

    Network Setup 4.9.1 Wi-Fi Click Settings. Turn Wi-Fi on. RSB-6410 Android User Manual...
  • Page 66 Choose ESSID (for example, Advantech for guest Testing) Input correct password. RSB-6410 Android User Manual...
  • Page 67 Wi-Fi Authenticating/Connecting/Obtaining IP address Wi-Fi connected RSB-6410 Android User Manual...

  • Page 68: Bluetooth

    4.9.2 Bluetooth Click Settings, switch the Bluetooth switch to ON to Turn on Bluetooth: Click Settings / Bluetooth for bluetooth main interface: RSB-6410 Android User Manual...
  • Page 69 Click "iMX6" to let RSB-6410 bluetooth be visible to other Bluetooth devices Click any available devices to pair with it: After pairing successfully with another Bluetooth device, you can communicate with it. RSB-6410 Android User Manual...

  • Page 70: Ethernet

    If you can't connect to the network, please check the following settings: A. Settings/More/Mobile networks/Data enabled, then Enabled. B. Settings/More/Mobile networks/Access Point Names, then Correct. 4.9.4 Ethernet Click Settings / Ethernet configuration, then turn on Ethernet Click Ethernet configuration. RSB-6410 Android User Manual...

  • Page 71: Can Test

    Choose Connection Type (DHCP or Static IP) 4.10 Can Test Click Flexcan. Edit "interface","ID"and"Data", then click "Send" to send data through the Can port. RSB-6410 Android User Manual...

  • Page 72: System Update

    Refer to section 4.4.5 to build OTA package. Insert your u disk. Note! Make sure your u disk is FAT32 and has a update.zip file Under the first partition, such as /dev/sdb1. Click Settings / About tablet / Addition system updates. RSB-6410 Android User Manual...

  • Page 73: System Reset

    Wait for one moment, system will reboot for updating It will take some time to update. 4.12 System Reset Factory data reset Click settings / backup & reset, then enter into main interface. Click Factory data reset. RSB-6410 Android User Manual...
  • Page 74 Click Reset to erase all data on the tablet. Click Erase everything. 5. Wait for one moment, system will reboot and erase all user data. RSB-6410 Android User Manual...

  • Page 75: Watchdog Function

    Edit init.rc(you can find it under android_source _code/ device/fsl/RSB-6410/ init.rc) ,find follow line: # [Advantech]Set watchdog timer to 30 seconds and pet it every 10 seconds to get a 20 seconds margin service watchdogd /sbin/watchdogd 10 20...
  • Page 76 RSB-6410 Android User Manual...

  • Page 77: Chapter 5 Advantech Services

    Chapter Advantech Services This chapter introduces Advan- tech design in service, technical support and warranty policy for RSB-6410.

  • Page 78: Risc Design-In Services

    Easy Development Advantech offers firmware support, root file-system, BSP and other develop tools. It helps customers to easily develop their carrier board and differentiate their embed- ded products and applications.
  • Page 79 Advantech has been involved in the industrial computer industry for many years and found that customers usually have the following questions when implementing modu- lar designs.
  • Page 80 RISC COM. Design stage When a product moves into the design stage, Advantech will supply a design guide of the carrier board for reference. The carrier board design guide provides pin defini- tions of the COM connector with limitations and recommendations for final design, so customers can have a clear guideline to follow during their carrier board develop- ment.

  • Page 81: Contact Information

    RISC platforms usually have less support for ready-made drivers on the carrier board, therefore the customer has to learn from trial and error and finally get the best solution with the least effort. Advantech’s team has years of experience in customer support and HW/SW development knowledge. Conse- quently, we can support customers with professional advice and information as well as shortening development time and enabling more effective product integration.

  • Page 82: Global Service Policy

    (Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, cus- tomized and/or build-to-order products. For those products which are not DOA, the return fee to an authorized ADVANTECH repair facility will be at the customers' expense. The shipping fee for reconstructive products from ADVANTECH and back to the customers' site will be at ADVANTECH's expense.

  • Page 83: Repair Process

    "Problem Description". Vague entries such as "does not work" and "failure" are not acceptable. If you are uncertain about the cause of the problem, please contact ADVANTECH's Application Engineers (AE). They may be able to find a solution that does not require sending the product for repair.
  • Page 84 Product updates and tests upon the request of customers who are without war- ranty. If a product has been repaired by ADVANTECH, and within three months after such a repair the product requires another repair for the same problem, ADVANTECH will do this repair free of charge.
  • Page 85 5.3.2.6 Shipping Back to Customer The forwarding company for RMA returns from ADVANTECH to customers is selected by ADVANTECH. Per customer requirement, other express services can be adopted, such as UPS, FedEx and etc. The customer must bear the extra costs of such alternative shipment.
  • Page 86 No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permis- sion of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2016...

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