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14
WARRANTY TERMS AND CONDITIONS
VNT electronics s .r .o . provides a 2 year warranty on the Dogtrace products with respect to
defects in material and workmanship under normal use and service from the date of the
original purchase. The limited warranty does not cover the following:
batteries
straps
direct or indirect risks during transportation of the product to the retailer
mechanical damage of the product caused by user's negligence or an accident (eg.
biting, breaking, impacts, excessive pulling of d-ring etc.).
1. The warranty period commences on the date of purchase. The sales receipt or your
purchase invoice showing the date of purchase of the product, showing the serial
number and date of purchase of the product, is the proof of the purchase date.
2. The warranty does not cover damage resulting from:
a) improper installation or breach of instructions from the manufacturer's user guide
b) improper use of the product
c) improper storage or maintenance of the product
d) modification by a non authorized person, or a repair made without
manufacturer's knowledge
e) natural disaster (wind, earthquake, lightning storm, etc.)
f) alternation of the goods made by the consumer if such an alternation resulted in
a damage of the product
g) due to a consumer's mechanical damage
h) other customer's process, which would be in a contrary to the Warranty terms and
conditions and the User guide
3. The warranty can not be claimed if the goods is not completely paid, or when purchased
on a sale
4. The claimant is obliged to prove the defect and to enable the manufacturer to check the
legitimacy of the product faults and assess the extent of the product faults. Otherwise is
loosing the right arising from the manufacturer's responsibility for product defects.
5. Consumer demands arising from the producer's liability for defects are regulated in the
general legislation.
6. It is required that all items being sent for a repair must be properly cleaned. Items
deemed to be insufficiently cleaned will be returned unrepaired to the customer. Please
do not include the strap or any other accessories if it is not a subject of the warranty.
7. When sending the device to the service with a transport company, pack the goods
adequately to protect it against a damage; it is recommended to keep the original
packaging for this purpose. The producer is not responsible for a loss of goods during
transport.
The information contained in this manual may be subject to change due to developments without
further notice.
Copying of this user guide is strictly prohibited without the prior written consent of VNT electronics
s.r.o.
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