Troubleshooting - Accelerated Care Plus OMNISTIM FX2 PRO User Manual

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The following table lists machine problem symptoms and possible areas to check for the problem causes. If these
suggested measures do not correct the machine malfunction, call your ACP Customer Support representative.
PROBLEM
 No batteries
Unit will not power on
 Low batteries
(under battery use)
 Power Supply not
Unit will not power on plugged in to the unit
(under line power of AC outlet
 Power Supply not
use)
operational
Display shows "LOW  Battery charge is too
BATTERY" warning
low
 No program selected
Unit will not start
Cannot set carrier
 Treatment in progress
frequency
 Absent, inadequate, or
improper conductive
medium interface
 Lead wire(s): short or
Patient feels surging
or spiking sensation
breakage
 Non-conductive or
poorly conductive
electrodes
 Failure of lead wire(s),
electrode(s), or
Patient cannot detect
conductive medium
output
interface
 Failure of the
Omnistim
Figure 1
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TROUBLESHOOTING

CAUSE
 Install batteries
 Charge or replace batteries
 Verify type and settings of batteries
 Inspect battery contacts and setting per procedure below
 Verify if the Power Supply is connected as appropriate
 Verify if the AC outlet is functional
 Verify if the power plug used is appropriate and undamaged (see figure 1
below)
 Inspect Power Supply operation per procedure below
 Recharge batteries for future use
 Select PROTOCOL
 Stop treatment, adjust, and restart
 Replace with correct and adequate conductive medium
 LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire into
the test connectors while observing polarity (red / black). Plug the device
end of the lead wire into the receptacle labeled LEAD WIRE TESTER.
When the POWER is on, green LED will turn on if the lead wire passes the
test. LED will be red if the lead wires are faulty and need to be replaced.
See Figure 7 below.
 Remove electrode(s) and replace if necessary
 Use Omnistim
incorrectly.
Omnistim
wire(s). (see figure 2 below) If LED is not illuminated, contact ACP Service
Center at (800) 350-1100.
 LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire into
the test connectors while observing polarity (red / black). Plug the device
end of the lead wire into the receptacle labeled LEAD WIRE TESTER.
When the POWER is on, green LED will turn on if the lead wire passes the
® 2
FX Pro
test. LED will be red if the lead wires are faulty and need to be replaced.
 If Output Tester shows the unit to be functional, and the Lead Wire tester
show the lead wires to be functional, examine the electrodes, or
conductive medium interface for problems.
"HOSPITAL
GRADE"
marking on the
power plug
OMNISTIM
REMEDY
®
Output Tester to determine if unit has failed or is operating
Plug the Output Tester into the Adapter.
®
. Increase output intensity. If LED illuminates properly, test lead
LED
Figure 2
® 2
FX PRO USER MANUAL
Turn on the
Output Tester