Return Of Defective Equipment - Accelerated Care Plus Neuroprobe 500 Pro User Manual

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40 NEUROPROBE 500 PRO USER MANUAL

Return of Defective Equipment

Any Equipment returned to the ACP Service Center under warranty coverage must have the Warranty coverage
validated and must receive authorization from ACP Customer Support prior to being received at the Service Center.
Shipping charges, insurance, and any other costs incurred in sending product to ACP Service Center is the
responsibility of the customer and will not be refunded. ACP shall cover the shipping charges and related costs to
return the unit to the customer, provided repair is deemed to be under warranty.
ACP is not responsible for any loss or damage to the Equipment prior to receipt at the ACP Service Center.
Equipment returned for warranty service must be shipped complete with all accessories (except for manuals), in its
original packing or equivalent so as not to be damaged while in transit.
Note: Any Equipment sent to the ACP Service Center that is not covered by the ACP Limited Product Warranty is
subject to a minimum service and handling fee.
IMPORTANT:
DO NOT SHIP THE EQUIPMENT TO ACP SERVICE CENTER WITHOUT FIRST SECURING
AUTHORIZATION TO DO SO. EQUIPMENT SENT IN WITHOUT AUTHORIZATION FROM
ACP CUSTOMER SUPPORT WILL NOT BE ACCEPTED.
Returned Materials Shipping Address:
Accelerated Care Plus
Attn: ACP Service Center
4999 Aircenter Circle, Suite 103
Reno, NV 89502
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