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Troubleshooting
Printer Not Operating Correctly
90
Turn off the printer. After the Power LED goes off, turn the power on again. If an error
occurs after turning on the power again, contact Technical Support.
Note the error number (4 digits) displayed on the Status Monitor for support purposes.
Power Does not Turn On
Check Point
Is the AC adapter and power cord prop-
erly connected?
Is the power outlet supplying electricity?
Printing Does not Start/Complete
Check Point
Did an error occur?
Is it connected to the computer?
Is the printer correctly selected?
Are you printing something such as a
large image?
Are you printing for a long period?
Solution
After confirming that the AC adapter
and power cord are properly connected,
insert the power plug firmly into the
power outlet.
Try plugging in other electric appli-
ances. If it works properly, a printer fail-
ure is possible. Contact QuickLabel
Support.
Solution
Use the Status Monitor to view the error
message and correct the problem.
Connect the computer and the printer
correctly with the interface cable.
Select the Kiaro! 50 printer to be used in
the printing dialog box.
If the Status LED (green) is flashing, the
data is still being processed. Stand by.
When printing for a long period the print
head temperature will rise.
To protect the head, printing operations
will be temporarily interrupted.
Kiaro! 50 User Guide
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