Appendixa - Troubleshooting - SeaLevel Route 56 User Manual

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The Developers Toolkit Software is supplied with the Sealevel Systems adapter and will be used in the
troubleshooting procedures. Using this software and following these simple steps can eliminate most common
problems without the need to call Technical Support.
1.
Identify all I/O adapters currently installed in your system. This includes your on-board serial ports, controller
cards, sound cards etc. The I/O addresses used by these adapters, as well as the IRQ (if any) should be
identified.
2. Configure your Sealevel Systems adapter so that there is no conflict with currently installed adapters. No two
adapters can occupy the same I/O address.
3. Make sure the Sealevel Systems adapter is using a unique IRQ. While the Sealevel Systems adapter does allow
the sharing of IRQs, many other adapters (i.e. SCSI adapters and on-board serial ports) do not. The IRQ is
typically selected via an on-board header block. Refer to the section on Card Setup and the Control/Status port
for help in choosing an I/O address and IRQ.
4.
Make sure the Sealevel Systems adapter is securely installed in a PCI slot.
5.
Use the supplied software and User Manual to verify that the Sealevel Systems adapter is configured correctly.
The supplied software contains a diagnostic program "SSDR56" that will verify if an adapter is configured
properly. This diagnostic program is written with the user in mind and is easy to use.
6.
Windows users can use the installed programs in the SeaMAC folder to verify operation.
Sealevel Systems ROUTE 56.PCI
Appendix A - Troubleshooting
Appendix A - Troubleshooting
Page 11

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