Chapter 15 Troubleshooting; Diagnosing The Problem - Epson Stylus PHOTO 950 User Manual

Chapter 15
Troubleshooting

Diagnosing the Problem

If you are connecting via the USB interface and are having
difficulty printing, the problem may be related to your USB
connection. Refer to "Correcting USB Problems" on page 320 for
details.
If your problem is not USB related, troubleshooting printer
problems is best handled in two easy steps: first diagnose the
problem, then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most
common problems is provided by online problem solving, the
printer's control panel, the EPSON Status Monitor utility, or by
running a printer operation check. Refer to the appropriate
section below.
If you have a specific problem relating to print quality, a printout
problem not related to print quality, or a paper feeding problem,
or if the printer does not print at all, refer to the appropriate
section in this chapter.
To solve a problem, you may need to cancel printing. For details,
see "Cancelling Printing" on page 325.
Online problem solving
You can use online problem solving to diagnose and solve most
of the problems you may encounter. Refer to the appropriate
section below.
Troubleshooting
15
15
15
15
15
15
15
15
15
15
15
15
298