Epson Stylus Photo 925 User Manual
Epson Stylus Photo 925 User Manual

Epson Stylus Photo 925 User Manual

Epson stylus color photo printer photo 925 user's guide
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Summary of Contents for Epson Stylus Photo 925

  • Page 1 User's Guide 4022440-00...
  • Page 3: Table Of Contents

    User’s Guide Where to Find Information ..... . . 2 Safety Instructions ......4 Printer Parts and Control Panel Functions .
  • Page 4: Where To Find Information

    This guide will help you set up and begin using your printer. It includes information on setting up your printer and installing the printer software. Photo Print Software Setup This guide provides information on installing EPSON PhotoQuicker, EPSON PhotoStarter and EPSON CardMonitor. It also contains uninstalling and system requirements. Quick Reference This guide provides a simplified procedure for printing without a computer.
  • Page 5 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 6: Safety Instructions

    Safety Instructions Important Safety Instructions Read all of the instructions in this section before using your printer. Also, be sure to follow all warnings and instructions marked on the printer. When setting up your printer Observe the following when setting up the printer: Do not block or cover the openings in the printer’s cabinet.
  • Page 7: When Choosing A Place For The Printer

    If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
  • Page 8: When Using The Printer

    Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources. Avoid places subject to dust, shocks, and vibrations. Leave enough room around the printer to allow for sufficient ventilation.
  • Page 9 When using a memory card Do not remove the memory card or turn off the printer power while the computer and the memory card are communicating (when the card slot light is flashing). The handling method varies depending on the storage media. Be sure to refer to the documentation packaged with your memory card and storage media for details.
  • Page 10: When Handling The Ink Cartridges

    When handling the ink cartridges Observe the following when handling the ink cartridges: Keep ink cartridges out of the reach of children. Do not allow children to drink from or otherwise handle the cartridges. Be careful when you handle used ink cartridges, as there may be some ink remaining around the ink supply port.
  • Page 11 ® NERGY Partner, EPSON has ® guidelines for energy efficiency. ® NERGY Office Equipment Program is...
  • Page 12: Information For United Kingdom Users

    Information for United Kingdom Users Use of options EPSON (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON (UK) Limited.
  • Page 13 The brown wire must be connected to the terminal in the plug marked with the letter L. If the plug is damaged, replace the cord set or consult a qualified electrician. Replace fuses only with fuses of the correct size and rating. Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury.
  • Page 14: Printer Parts And Control Panel Functions

    Printer Parts and Control Panel Functions Printer Parts paper support edge guides output tray adjust lever preview monitor cable connector Memory Stick memory card slot sheet feeder printer cover SmartMedia memory card slot output tray extension preview monitor slot backup drive USB connector SmartMedia memory card light Memory...
  • Page 15 ink cartridge clamps print head Buttons Button Function Turns the printer on and off. power Clears the following errors or displays an instruction. No ink No ink cartridge/abnormality maintenance No paper (cut sheet only) Paper jam Performs the Ink Cartridge Replacement utility. Displays the Advanced Settings menu while the Loads and ejects the roll paper.
  • Page 16: Control Panel

    Control panel 1. LCD panel: Shows the items and settings you change with the buttons on the control panel. 2. Up/Down arrow buttons: Move the cursor on the LCD panel. Increase and decrease numbers being entered. 3.Back button: Returns to the main menu. 4.
  • Page 17 7. Print button: Starts printing with the settings selected via the buttons on the control panel. 8. Maintenance light: On or flashes when an error occurs. Check the description of the error in the LCD panel. 9. Maintenance button: Refer to “Buttons” on page 13 for details. 10.
  • Page 18: Direct Printing Basics

    Lights Light maintenance SmartMedia memory card Memory Stick memory card CompactFlash memory card Direct Printing Basics Introduction Before printing your photographs without a computer, be sure to read this chapter to know how to make settings on the LCD panel. The instruction below show an example setting to print a selected photo directly from a memory card.
  • Page 19: Loading A4 Paper

    Note: Always test a few sheets of paper to make sure of the print results before printing large jobs. We recommend disconnecting the USB cable when printing directly from a memory card. For available paper and loading capacities, refer to “Loading A4 Paper”...
  • Page 20 2. Fan a stack of plain paper; then tap it on a flat surface to even the edges. 3. With the printable side up, load the paper so it is against the right edge guide, and slide it into the sheet feeder. The loading capacity for plain paper is shown by the arrow mark on the left edge guide.
  • Page 21 Paper Plain paper EPSON Photo Paper EPSON Matte Paper-Heavyweight EPSON Premium Glossy Photo Paper EPSON Premium Semigloss Photo Paper EPSON ColorLife Photo Paper EPSON Photo Stickers 16 EPSON Iron-On Cool Peel Transfer Paper 4. Slide the left edge guide against the paper.
  • Page 22: Loading Memory Cards

    Loading Memory Cards Loadable storage media Digital photographs are stored either in the digital camera’s built-in memory or in card-type memory, which can be inserted and removed from the camera. The latter is referred to as “storage media”. The types of storage media that can be used with this printer are shown below.
  • Page 23 Memory Stick Data format on a memory card You can use image files that meet the following requirements with this printer. Digital camera File format Image size Number of files :DCF stands for the “Design rule for Camera File system” standards, set by the Japan Electronics and Information Technology Industries Association (JEITA).
  • Page 24: Inserting Memory Cards

    Inserting memory cards Turn the printer on, and then insert a memory card straight, as shown in the illustration. When the memory card is inserted correctry, the memory card light corresponding to the card comes on and settings on the LCD panel are intialized. CompactFlash/ Microdrive Caution:...
  • Page 25: Printing A Selected Photo

    Printing a Selected Photo Index print You can print one or more copies of an index of all the photographs on a loaded memory card. An index can be helpful in selecting which photos you want to print. 1. Make sure that the Print Mode is set to Index. Note: When you insert a memory card, the Print Mode returns to Index.
  • Page 26 3. Press the u or d buttons to select Plain in the Paper Type menu, then press the Select button. 4. Press the u or d buttons to select Paper Size, then press the Select button to open the Paper Size menu. 5.
  • Page 27: Single Photo Print

    6. Scroll down the window with using d button to make sure the Quality and number of copies that you want to print. 7. Press the Print button to print Index. Single photo print You can print one photo from the index. The example here is to print a single photo on the A4 size of plain paper with no margins and normal print quality.
  • Page 28 Note: The photo number is also displayed in the optional Preview Monitor. See “Preview Monitor Black version” on page 133 for details. 2. Press the u or d buttons to select Print Mode, the press the Select button to open the Print Mode menu. Select One in the Print Mode menu, then press the Select button.
  • Page 29 5. Select Select Photo, press the Select button to open the Photo Number selector, select the number of the photo that you want to print, and then press the Select button. Note: Nothing is printed out if you select a number that is not in the list printed with Index Print.
  • Page 30: Cancelling Printing

    7. Select Quality, press the Select button to open the Quality menu, select Normal, and then press the Select button. 8. Confirm all of the panel settings, and then press the Print button to print a selected photo. Cancelling printing To stop printing in progress, press the Cancel button.
  • Page 31 1. Make sure that the memory card lights are not flashing. 2. Press the button as shown in the illustration to eject the Compact Flash. Pull the card out as shown the illustration to eject the Memory Stick or SmartMedia. Caution: Do not eject memory cards or turn off power to the printer while printing or while the memory card light is flashing.
  • Page 32: Various Setting Options

    Various Setting Options Using the LCD Control Panel Main settings 1. Print Mode In this menu, you can select how to print data stored in a memory card. Index Print an index of all photographs on the memory card. Print a single, selected photograph from the memory card. Print all Photographs on the memory card.
  • Page 33 Print on EPSON Matte paper-heavy weight. ColorLife Print on EPSON ColorLife Photo paper. Plain Print on the plain paper, EPSON Premium Ink Jet Plain Paper or EPSON Bright White Ink Jet Paper. Stickers Print on EPSON Photo Stickers 16. Iron-on Print on EPSON Iron-On Cool Peel Transfer Paper.
  • Page 34: Normal Printing

    Note: Layout cannot be set if Index is selected in the Print Mode menu and Sticker is selected in the Paper Type menu. No Margin, Portrait: No Margin, Landscape: Single: Double: Triple: Quarter: Octet: Panoramic: Variable size: When printing on the total surface area of the selected paper, keep note the following.
  • Page 35 Because this setting enlarges the image to a size slightly larger than the paper size, the portion of the image that extends beyond the edges of the paper will not be printed. Print quality may decline in the top and bottom areas of the printout, or the area may be smeared when printing on the sheet paper.
  • Page 36: Advanced Settings

    Specifies how many times to print all photos on the memory card. Index Specifies how many times to print the index. Specifies how many times to print a selected photo. Displays how many copies to be printed. It depends on Paper Size, Layout, the number of copies specified in the Set mode.
  • Page 37 2. Select the desired Paper Type, Paper Size, and Layout for printing. 3. Scroll down the LCD panel settings, then specify the number of copies for each photo. 4. Select the Quality for printing. 5. Press the Print button to print all photographs on the memory card.
  • Page 38 Single photo print One: Print a single, selected photograph from the memory card. Refer to “Single photo print” on page 25. Print multiple selected photographs Set: Print selected photographs from the memory card. 1. Select Set as the Print Mode. 2.
  • Page 39 4. Press the u or d button to choose Select and press the Select button. 5. Press the u or d button to select No. and press the Select button. 6. Press the u or d button to select the photo number you want to print, and press the Select button.
  • Page 40 7. Similarly, select the number of copies you want to print from Copies. It can set up to 10 copies. 8. Press the u or d button to select Enter and press the Select button. The photo number and number of copies you selected are registered in the Select Photo submenu.
  • Page 41 Advanced settings Photo Number The default setting here is ALL, which means the settings will affect all of the photos to print. If ALL or Set is selected in Print Mode, you can specify the number of the photo that you want to adjust by using Advanced Settings.
  • Page 42 Enhancements The setting options below are to enhance the color of printouts. Select PhotoEnhance in Automatic Correction before making this setting. By default, the setting is Standard. Refer to the Quick Reference for samples of photos with enhancements. Standard People Scenery Sunset Night...
  • Page 43 Saturation This setting is to adjust the vividness of your printouts. By default, this setting is Standard. Most Adjust the color of printouts more vividly. More Adjust the color of printouts slightly more vividly. Standard No vividness adjustment. Less Adjust the color of printouts slightly duller. Least Adjust the color of printouts duller.
  • Page 44 Note: It is possible to check the trimming status by mounting the optional Preview Monitor. See “Preview Monitor Black version” on page 133 for details. Since the photo is zoomed, the image may become blurry depending on the resolution of the original photo. Frame It is possible to superimpose an ornamental frame stored in the printer on a photo and to print it out.
  • Page 45 Roll Paper Cut When roll paper is used for printing, whether the paper is cut automatically by page can be selected. Also, this setting is not lost when the printer’s power is turned off. By default, the setting is None. None Single cut Double cut...
  • Page 46 Time This setting is to print the time information contained in your photo data. By default, the setting is None. Print examples when the photo data includes the time information of 10:00 p.m. None 12-hour system 24-hour system Photo Information If your photo data contains the photo information conforms to Exif standard, the information can be printed with this setting.
  • Page 47: Fit To Frame

    Fit to Frame This setting is to automatically trim off the image that extend beyond the margins of the selected print size, so that the printed result matches the specified print size. Either the top and bottom areas or the left and right areas of the image will be trimmed, depending on the aspect ratio of the original photo and the selected print size.
  • Page 48: Crop Marks

    Crop Marks This function prints crop marks on each page, which make it easier to cut the photos after printing. By default, the setting is none. None Include Sticker Adjustment: Up/Down The print position for printing on the Photo Sticker, A6 size, 16 stickers/sheet is fine adjusted.
  • Page 49: Head Cleaning

    “Replacing an Ink Cartridge” on page 72. Head Cleaning The print head can be cleaned by selecting this option. See “Cleaning the Print Head” on page 79 for how to clean it. Nozzle Check A nozzle check pattern is printed out by selecting this option. See “Checking the Print Head Nozzles”...
  • Page 50: Lcd Contrast

    Cutting Position Adjustment The cutting position of the auto cutter can be adjusted by selecting this option. See “Using Automatic Roll Paper Cutter” on page 69 for information on how to perform the alignment. LCD Contrast The contrast of the LCD panel can be adjusted by selecting this option.
  • Page 51 Do not connect the external storage device while the computer is accessing the memory card inserted in the printer. You can back up 512 times to one storage medium. The message “Cannot recognize the loaded media.” is displayed on the LCD panel if the format of the inserted medium is not DOS/Windows-compatible.
  • Page 52: Print Image Matching

    Memory Card Overwrite This option sets whether or not writing from a computer to a memory card is allowed when the printer is connected to the computer. By default, the setting is Enable. Enable Writing to the card from computer is allowed. Writing, deleting, formatting, and creation of files/directories are possible.
  • Page 53: Dpof Settings

    The camera icon appears when the first photograph in the memory card has PRINT Image Matching information and when One, All or Set is selected in Print Mode. Refer to “How is PRINT Image Matching used?” in the online Reference Guide for details. DPOF settings This printer conforms to DPOF (Digital Print Order Format) version 1.10.
  • Page 54: Print Image Framer

    3. Press the Print button to start printing. PRINT Image Framer P.I.F. icon appears when the frame data for PRINT Image Framer is included in the memory card. Contact your regional customer support for details. Storing and Loading the Settings You can store the settings on the LCD panel you use frequently to each of two Custom buttons and load the stored settings easily by pressing the Custom buttons.
  • Page 55 Automatic Correction in Advanced Settings Enhancement in Advanced Settings Brightness in Advanced Settings Saturation in Advanced Settings Sharpness in Advanced Settings Note: You cannot store or load the settings when an error occurs, printing the nozzle check pattern and cleaning the print head. You cannot store the settings for Automatic Correction, Enhancement, Brightness, Saturation and Sharpness when All is set as Photo Number in Advanced Settings.
  • Page 56: Printing With An External Device

    Printing with an External Device Connecting an external device Caution: Not all of the devices that can be connected with USB cable are supported. Contact your regional customer support for details. Do not connect USB devices other than an external storage device, such as a printer or mouse.
  • Page 57: Printing From An External Device

    2. Insert the USB cable to the backup drive USB connector and insert the other connector into the external storage device. Printing from an external device 1. Insert a medium that contains photo data into the external storage device. 2. If a memory card has been inserted in the memory card slot, remove it.
  • Page 58: Exif Print

    The PRINT Image Matching function can be utilized if this EPSON printer is used to print images from input devices, such as digital cameras, loaded with the PRINT Image Matching function. Print commands are attached to image data for printing if photos are taken with an input device loaded with the PRINT Image Matching function.
  • Page 59: Using Roll Paper

    PRINT Image Matching is enabled when the following media are used: Plain Paper/EPSON Premium Ink Jet Plain Paper/ EPSON Bright White Ink Jet Paper/EPSON Photo Paper/ EPSON Matte Paper-Heavyweight/ EPSON Premium Glossy Photo Paper/ EPSON Premium Semigloss Photo Paper/...
  • Page 60: Loading Roll Paper

    EPSON recommends using media distributed by EPSON to ensure high-quality results. See “Loading Roll Paper” on page 58 for how to set roll paper.
  • Page 61 1. Load roll paper in the roll paper holder. Note: Remove the transparent sheet after setting the roll paper into the holders. 2. Check that the end of the roll is cut perpendicularly to the edges as shown, using a triangle. Caution: Always use a triangle or other tool to ensure that the end of the roll is cut perpendicularly.
  • Page 62 3. To flatten the roll paper, place it printable-side up between the pages of the instruction booklet packaged with the roll paper to protect it. Then, roll the booklet in the direction opposite of the paper’s curl. 4. Remove the paper support and lower the output tray, slide out the extension (for other than 210 mm roll paper) or attach the catcher (for 210 mm roll paper), and then turn on the printer.
  • Page 63 5. Insert the roll paper holder into the slot at the rear of the printer. 6. Gently insert the end of the paper into the printers as far as it will go, flush with the right edge guide. Slide the left edge guide against the left edge of the printer.
  • Page 64 7. To load the paper correctly, you must hold the paper in place with your hand while you press the paper will feed into the printer. 8. Open the printer cover and make sure that the paper is feeding correctly. If it is not straight, press the button for at least three seconds to eject the paper.
  • Page 65 Attaching the Catcher for 210 mm Roll Paper To receive the 210 mm roll paper cut off by the cutter, attach the catcher for 210 mm roll paper. Follow the steps below. Caution: When using the catcher for 210 mm roll paper, move the printer to the edge of the desk or table.
  • Page 66 Attach the protective cap when storing the catcher for 210 mm roll paper. 2. Insert the left tip into the left hole on the front panel of the printer. 3. Insert the right tip into the right hole on the front panel of the printer.
  • Page 67: Printing On Roll Paper

    Caution: The catcher for 210 mm roll paper can hold only one sheet. When one sheet is printed, immediately remove the sheet from the catcher. To remove the catcher for 210 mm roll paper, pull out the tip of the catcher being inserted in the printer hole diagonally. Printing on Roll Paper Once you have prepared your roll paper and it is loaded in the printer, you must make settings in the LCD panel in order to print.
  • Page 68: Printing Area And Margins

    1. Wait until the last photo is printed and printing stops completely. The last photo remains in the printer without being cut. 2. Press the z roll paper button to cut the photo. Caution: After roll paper is cut, do not pull the printed roll paper until the paper is completely ejected.
  • Page 69: Removing Roll Paper

    To print data with no margins between separate files, as shown below, do not press the Standard margins Note: The top margin is automatically set to 20 mm, regardless of the margin setting. Removing Roll Paper Follow the directions below to remove the paper from the printer. 1.
  • Page 70 2. Hold down the z roll paper button for about 3 seconds. The paper feeds in reverse to a position where it can be easily removed from the sheet feeder at the back of the printer. If it does not feed to this position, repeat this step. A message indicating that the roll paper is removed appears on the display.
  • Page 71: Storing Epson Roll Paper

    Storing EPSON Roll Paper Return unused paper to the original package as soon as you finish printing. EPSON recommends storing your printouts in a resealable plastic bag. Keep them away from high temperature, humidity, and direct sunlight.
  • Page 72 Note: Before adjusting the cutter position, it is necessary to turn the printer on and set the roll paper. See for more details about roll paper setting. To maintain a precise cutting position, we recommended to adjust the cutting position each time you change the type or size (width) of roll paper.
  • Page 73: Replacing Ink Cartridges

    Replacing Ink Cartridges Checking the Ink Supply Using the LCD panel To check which cartridge requires replacing, check the LCD panel. Black ink icon Color ink icon Ink icon indicates the amount of the ink remaining as follows: Black ink icon Color ink icon blinks blink...
  • Page 74: Replacing An Ink Cartridge

    Replacing an Ink Cartridge This printer uses ink cartridges equipped with IC chips. The IC chip accurately monitors the amount of ink used by each cartridge, so even if a cartridge is removed and later inserted again, all of its ink can be used. However, some ink is consumed each time the cartridge is inserted because the printer automatically checks reliability.
  • Page 75 Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. Leave the old cartridge installed in the printer until you have obtained a replacement, or ink remaining in the print head nozzles may dry out.
  • Page 76 Note: You can identify the status of the printer condition. The ink part of the black or color ink icon displayed in the LCD panel flashes when the ink runs low. When the ink runs out, the entire ink icon flashes and a message is displayed.
  • Page 77 5. Remove the new ink cartridge from its protective bag and then only peel off the yellow tape seal. Do not touch the green IC chip on the side of the cartridge. black ink cartridge (T026) color ink cartridge (T027)
  • Page 78 Caution: You must remove the yellow tape seal from the cartridge before installing it, or the cartridge will become unusable and you will be unable to print. If you have installed an ink cartridge without removing the yellow tape seal, you must remove the cartridge and install a new one.
  • Page 79 6. Align the tabs on the ink cartridge so that they are resting on the tabs protruding from the base of the opened ink cartridge clamp. Push the clamps down until they lock firmly into place. Make sure that the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp.
  • Page 80: Maintenance

    Maintenance Checking Printer Condition and Maintaing Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem by checking the print head nozzles. Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons.
  • Page 81: Cleaning The Print Head

    The printer will print an operation check page that includes a nozzle check pattern. Below are sample printouts. Good sample Print head needs to be cleaned The above sample may be shown in black and white, but the actual test prints in color (CMYK).
  • Page 82: Using The Control Panel Buttons

    Note: Print head cleaning uses both color and black ink. To avoid wasting ink, clean the print head only if print quality declines (for example, if the printout is blurry or the color is incorrect or missing). Use the Nozzle Check utility first to confirm that the print head needs to be cleaned.
  • Page 83: Aligning The Print Head

    Caution: Never turn the power supply to the printer off while the progress meter is displayed in the LCD panel. Doing so may damage the printer. 4. Follow the instructions shown on the display and press the Custom 1 button. 5.
  • Page 84: Cleaning The Printer

    2. Press the 3. Press d button to position the cursor at Print Head Alignment and press the Select button. 4. Follow the instructions displayed on the LCD panel to align the print head using the following alignment sheet printed during alignment.
  • Page 85: Transporting The Printer

    3. Use a soft brush to carefully clean away all dust and dirt from the sheet feeder. 4. If the outer case or the inside of the sheet feeder is dirty, wipe it with a soft, clean cloth dampened with mild detergent. Keep the printer cover closed to prevent water from getting inside.
  • Page 86 Caution: When storing or transporting the printer, don't tilt it, put it vertically or turn it upside down. Otherwise, ink may leak from the cartridge. Leave the ink cartridges installed. Removing the cartridges can dehydrate the printer head and may prevent the printer from printing.
  • Page 87: Troubleshooting

    Error Display Black ink out. Black: T026 The genuine EPSON ink cartridge listed above is recommended. Press the Maintenance button for ink cartridge replacement. Color ink out. Color: T027 The genuine EPSON ink cartridge listed above is recommended.
  • Page 88 Color ink cartridge not correctly installed. Color: T027 The genuine EPSON ink cartridge listed above is recommended. Black ink cartridge not correctly installed. Black: T026 The genuine EPSON ink cartridge listed above is recommended.
  • Page 89 Cutter error. See your printer documentation for information about clearing the error. Unable to cut. See your printer documentation for information about clearing the error. The inserted card cannot be used with this printer. Smart Media card inserted incorrectly. General error See your printer documentation for information about clearing the error.
  • Page 90: Print Quality Problems

    Error Ink low Printing from computer* Irregular external device.* *1 This warning appears when the Print button is pushed, and it disappears after three seconds. *2 This warning is displayed for one second every 3 seconds. Print Quality Problems Horizontal banding Try one or more of these solutions: Make sure that the printable side of the paper is face up in the sheet feeder.
  • Page 91: Vertical Misalignment Or Banding

    Make sure that the position of the adjust lever is appropriate for the media type. When printing on media of normal thickness, set the adjust lever to the on envelopes or thick media, set the position to Vertical misalignment or banding Try one or more of these solutions: Make sure that the printable side of the paper is face up in the sheet feeder.
  • Page 92: Incorrect Or Missing Colors

    Check the LCD panel. If the ink icon is flashing or a message is displayed, replace the appropriate ink cartridge. & See “Replacing an Ink Cartridge” on page 72. Make sure that the Media Type setting selected in the Control Panel is appropriate for the type of media that is loaded in the printer.
  • Page 93 Set the adjust lever to the Media Type setting in the LCD panel is correct. Remove each sheet from the output tray as it is printed, especially if you are using transparencies. If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time.
  • Page 94: Printout Problems Not Related To Print Quality

    Printout Problems Not Related to Print Quality If one of the following problems has occurred, try the solutions listed for the problem. Blank pages print Printout has smears on the bottom edge Printing is too slow Blank pages print Run the Head Cleaning utility to clear any clogged nozzles. “Cleaning the Print Head”...
  • Page 95: Paper Does Not Feed

    Paper does not feed Multiple pages feed The paper jams Paper is not ejected fully or is wrinkled Paper does not feed Remove the stack of paper and make sure of the following: The paper is not curled or creased. The paper is not too old.
  • Page 96: Multiple Pages Feed

    Multiple pages feed For the users directly printing from memory card, do not select A4, 100 150 mm L or 2L sheet paper for the Paper Size setting when roll paper is loaded in the sheet feeder. Doing so causes unnecessary paper to be fed after each print job. If you have already started printing, press the Cancel button.
  • Page 97 For a roll paper jam, hold down the z roll paper button for about 3 seconds to feed the paper in reverse, hold down the z roll paper button for about 3 seconds to feed the paper in reverse again, and then roll up the then roll paper.
  • Page 98: Paper Is Not Ejected Fully Or Is Wrinkled

    Paper improperly loaded If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper properly. Paper is not ejected fully or is wrinkled Try one or more of these solutions: If the paper does not eject fully, press the...
  • Page 99: Lights Came On And Then Went Out

    LCD panel is off Try one or more of these solutions: Press the P power button to make sure that the printer is on. Turn off the printer and make sure that the power cord is securely plugged in. Make sure that your outlet works and is not controlled by a wall switch or timer.
  • Page 100 If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer. Maintenance light is flashing or on Try one or more of these solutions: If the maintenance light is on and paper is jammed in the printer, remove the paper from the printer.
  • Page 101: Customer Support

    Internet, access that site at: http://support.epson.net/StylusPhoto925/ Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.
  • Page 102 129 “Brazil” on “Colombi page 129 a” on page 130 Germany EPSON Service Center c/o Exel Hünxe GmbH “Hungary” on “France” on page 121 page 101 “Austria” on “Slovac page 118 Republic” on page 121 “Greece”...
  • Page 103 Werner-Heisenberg-Strase 2 46569 Hünxe France Support Technique EPSON France, 0 892 899 999 (0,34 E/minute) Ouvert du lundi au samedi de 9h00 à 20h00 sans interruption http://www.epson.fr/support/selfhelp/french.htm pour accéder à l'AIDE EN LIGNE. http://www.epson.fr/support/services/index.shtml pour accéder aux SERVICES du support technique.
  • Page 104 BASTIA (td) Immeuble Albitreccia Avenue du Maichione 20200 LUPINO BAYONNE (td) MAINTRONIC Espace Arga Le Forum - Bât 33 64100 BAYONNE BORDEAUX Parc d'activités Chemin Long Allée James Watt - Immeuble Space 3 33700 MERIGNAC BORDEAUX MAINTRONIC 11/19 rue Edmond Besse Immeuble Rive Gauche 33300 BORDEAUX BOURGES (td)
  • Page 105 CAEN 17, rue des Métiers 14123 CORMELLES LE ROYAL CLERMONT 14, rue Léonard de Vinci Bât H - ZI La Pardieu 63000 CLERMONT FERRAND DIJON 60, rue du 14 Juillet Parc des Grands Crus 21300 CHENOVE GRENOBLE (td) 2 rue Mayencin 38400 ST MARTIN D'HERES GRENOBLE MAINTRONIC...
  • Page 106 LILLE 99 rue Parmentier - Bât A 59650 VILLENEUVE D’ASCQ LILLE MAINTRONIC Synergie Park 9, avenue Pierre et Marie Curie 59260 LEZENNES LIMOGES MAINTRONIC 43 rue Cruveilher 87000 LIMOGES LYON 136, chemin Moulin Carron 69130 ECULLY LYON MAINTRONIC 9, allée du Général Benoist ZAC du Chêne 69500 BRON LYON Centre...
  • Page 107 MARSEILLE MAINTRONIC Bât D1 - Actiparc II Chemin de St LAMBERT 13821 LA PENNE SUR HUVEAUNE METZ MAINTRONIC TECHNOPOLE 2000 6, rue Thomas Edison 57070 METZ MONTPELLIER MAINTRONIC Parc Ateliers Technologiques 2, avenue Einstein 34000 MONTPELLIER MULHOUSE 106, rue des Bains 68390 SAUSHEIM NANCY 3 rue du Bois Chêne le Loup...
  • Page 108 NICE 329, avenue des PUGETS Bât A.2 - Le Réal 06700 ST LAURENT DU VAR NICE MAINTRONIC Les terriers Nord Immeuble Les Sporades 500, allée des Terriers 06600 ANTIBES NIORT MAINTRONIC Technopole Venise Verte Pépinière d’entreprises 3, rue Archimède 79000 NIORT ORLEANS (td) 21, bd Marie Stuart 45000 ORLEANS...
  • Page 109 ème PARIS 14 63, rue de Gergovie 75014 PARIS PARIS EST (td) BEGELEC 3, allée Jean Image 77200 TORCY PARIS NORD 30, av. du vieux Chemin de St Denis 92390 VILLENEUVE LA GARENNE PARIS SUD BEGELEC Immeuble Femto 1, avenue de Norvège 91953 LES ULIS MAINTRONIC 375, bd Cami Sallié...
  • Page 110 RENNES MAINTRONIC Parc d’affaires de la Bretèche Bât 2 35760 RENNES ST GREGOIRE ROUEN ZI de la Vatine 31, rue A. Aron 76130 MONT ST AIGNAN STRASBOURG Parc d’activités Point Sud 3C rue du Fort 67118 GEISPOSHEIM STRASBOURG MAINTRONIC Parc d’activités 10, rue Jean Monnet 67201 ECKOLSHEIM TOULON (td)
  • Page 111 15, rue des Epingliers 10120 St ANDRE LES VERGERS VALENCIENNES 83, rue de Famars 59300 VALENCIENNES Spain EPSON IBÉRICA, S.A. Avda. Roma 18-26, 08290 Cerdanyola, Barcelona, España Tel.: 34.93.5821500 Fax: 34.93.5821555 CENTRO DE ATENCIÓN AL CLIENTE Tel.: 902 40 41 42 Fax: 93 582 15 16 E-mail: soporte@epson.es...
  • Page 112 SERVICIOS OFICIALES DE ASISTENCIA TÉCNICA EPSON POBLA PROV EMPRESA CION INCI ALBAC ALBA DEPARTAME CETE TÉCNICO INFORMÁTIC O S.A.L. ALICA ALIC RPEI ANTE ALMER ALME MASTER KIT S.A. OVIED ASTU COMERCIAL RIAS EPROM, S.A. OVIED ASTU LABEL RIAS MICROHARD, S.L.
  • Page 113 SANT BARC SELTRON S.L. ELON GRAN BARC OLLERS ELON INFORMÁTIC MANR BARC TELESERVICIO ELON BURG BURG MANHARD S.L. CÁCE CÁC PAITRON ERES CÁCERES PTO.SA CÁDI ELSE NTA.Mª INFORMÁTIC A S.L. JEREZ CÁDI NEW SERVICE S.L. MEILAND PALMA ARIA G.B. PALMA ARIA CANARIAS SERVICIOS,...
  • Page 114 GUIP SEBAST HUELV HUEL JAEN JAEN CORU ÑA UÑA LOGR OÑO RIOJ LEÓN LEÓN LEÓN LEÓN TORRE LLEID FARRE MADRI MADRI MADRI MADRI MADRI MADRI MÁLA MÁL MURCI PAMPL ARRA VIGO PONT EVED ELECTRÓNIC 943/46.8 943/45.5 6.40 7.01 GUIPUZCOA AVITELSAT 959/54.3 959/54.3 HUELVA...
  • Page 115 ZARA OFYSAT, S.L. ZARAG ZARA INSTRUMENTA CIÓN Y COMPONENT ES S.A. United Kingdom EPSON (UK) Ltd. Campus 100, Maylands Avenue, Hemel Hempstead, Hertfordshire HP2 7TJ United Kingdom Tel.: +44 (0) 1442 261144 Fax: +44 (0) 1422 227227 923/18.5 923/18.6 8.28 9.98...
  • Page 116 Republic of Ireland Stylus Products Warranty & Support 01 679 9016 Other Products Warranty & Support 01 679 9015 Sales 1 800 409 132 www.epson.co.uk Italy EPSON Italia s.p.a. Viale F.lli Casiraghi, 427 20099 Sesto San Giovanni (MI) Tel.: 02.26.233.1 Fax: 02.2440750...
  • Page 117 Assistenza e Servizio Clienti TECHNICAL HELPDESK 02.29400341 www.epson.it ELENCO CENTRI ASSISTENZA AUTORIZZATI EPSON AEM SERVICE S.R.L. DATA SERVICE S.R.L. Via Verolengo, 20 Via S. Allende, 22a 00167 ROMA 50018 SCANDICCI (FI) Tel : 06-66018020 Tel : 055-250752 Fax : 06-66018052 Fax : 055-254111 A.T.E.S.
  • Page 118 C.A.M.U. S.N.C. Via Grandi, 4 33170 PORDENONE Tel : 0434-572949 Fax : 0434-573005 COMPUTER LAB S.N.C. Via Quaranta, 29 20141 MILANO Tel : 02-5391224 Fax : 02-5695198 COMPUTER LAB S.N.C. Via Pelizza da Volpedo, 1 20092 CINISELLO BALSAMO (MI) Tel : 02-6174175 Fax : 02-6127926 COMPUTER LAB S.N.C.
  • Page 119 S.A.S. Via della Repubblica, 7 60020 SIROLO (AN) Tel/Fax : 071-9331175 Portugal EPSON Portugal, S.A. Rua Gregório Lopes Lote 1514 Restelo 1400 - 197 Lisboa Tel.: 21 303 54 00 MEDIEL S.N.C. filiale TECNO STAFF S.R.L. di Catania Via Vivaldi, 19...
  • Page 120 Fax: 21 303 54 90 TECHNICAL HELPDESK 808 200015 www.epson.pt Austria ASC Buromaschinen GmbH Kettenbruckengasse 16 1052 Wien Tel. 01 / 58966-0 Fax. 01/ 5867726 www.artaker.com Netherlands CARD IS B.V. Ambachsweg 3606 AP Maarssen Belgium MDR (ARC) H. Dom. Saviolaan 8...
  • Page 121 80 88 11 27 Sales 38 48 71 37 www.epson.dk Finland Warranty & Support 0800 523 010 Sales (09) 8171 0083 www.epson.fi Croatia RECRO d.d. Trg Sportova 11 10000 Zagreb Tel.: 00385 1 3650774 Fax: 00385 1 3650798 Email: servis@recro.hr epson@recro.hr...
  • Page 122 upravna zgrada R. Konkar - 91000 Skopje Tel.: 00389 91 463896 oppure 00389 91 463740 Fax: 00389 91 465294 E-mail: digits@unet.com.mk REMA COMPUTERS Str. Kozara, 64-B-11- 1000 Skopje Tel.: 00389 91 118 159 oppure 00389 91 113 637 Fax: 00389 91 214 338 E-mail: slatanas@unet.com.mk oppure rema@unet.com.mk Slovenia...
  • Page 123 Luxemburg MDR (ARC) H. Dom. Saviolaan 8 1700 Dilbeek Switzerland Moosacherstrasse 6, Au, 8820 Wadenswil Tel. 01/7822111 www.excom.ch Hungary R.A. Trade Kft. Petöfi Sandor u. 64 H-2040 Budaör Tel.: 0036.23.415.317 Fax: 0036.23.417.310 Slovac Republic Print Trade spol. s.r.o. Cajkovskeho 8 SK-98401 Lucenec Tel.: 00421.863.4331517 Fax: 00421.863.4331081...
  • Page 124 Stresovicka 49 CZ-16200 Praha 6 Tel. :00420.2.20180610 Fax:00420.2.20180611 Email: eprint@mbox.vol.cz Norway Warranty & Support 800 11 828 Sales 23 16 21 24 www.epson.no Sweden Warranty & Support 08 445 12 58 Sales 08 519 92 082 www.epson.se Yugoslavia BS PPROCESOR d.o.o.
  • Page 125 Hazdi Nikole Zivkovica 2 Beograd-F.R. Tel.: 00381 111 328 44 88 Fax: 00381 11 328 18 70 E-mail: vule@bsprocesor.com; goran@bsprocesor.com gorangalic@sezampro.yu Greece POULIADIS ASSOCIATES CORP. 142, Sygrou Avenue 176 71 Athens Tel.: 0030 1 9242072 Fax: 0030 1 9241066 E-mail: k.athanasiadis@pouliadis.gr Turkey ROMAR PAZARLAMA SANAYI VE TICARET A.S.
  • Page 126 E-mail: zozenoglu@romar.com.tr PROSER ELEKTRONIK SANAYI VE TICARET LIMITEDN SIRKETI Inönü Caddesi, Teknik Han, No 72 Kat 3, Gümüssuyü Istanbul Tel.: 0090 212 252 15 75 Fax: 0090 212 244 54 79 Email: okyay@turk.net DATAPRO BILISIM HIZMETLERI SAN VE TICARET LTD.STI Gardenya Plaza 2, 42-A Blok Kat:20 - Atasehir Istanbul...
  • Page 127 Fax: 00357 2 487784 E-mail: yannis.k@infotel.com.cy; george.p@infotel.com.cy Poland FOR EVER Sp. z.o.o. Ul. Frankciska Kawy 44 PL- 01-496 Warszawa Tel.: 0048.22.638.9782 Fax: 0048. 22.638.9786 Email: office@for-ever.com.pl Bulgaria PROSOFT 6. Al Jendov Str. BG-1113 Sofia Tel.: 00359.2.730.231 Fax: 00359.2.9711049 Email: Prosoft@internet-BG.BG Romania MB Distribution S.R.
  • Page 128 Tel.: 0040.1.2300314 Fax: 0040.1.2300313 Email: office@mbd-epson.ro Estonia Kulbert Ltd. Saeveski 2 EE-0012 Tallinn Tel.: 00372.6.722299 Fax: 00372-6-722349 CHS Eesti AS Pärnu mnt. 142a EE-11317 Tallinn Tel.: (372)6504900 Fax.: (372)650 4916 www.chs.ee Latvia Sim.S.S Jsc Basteja boulv. 14 LV-1602 Riga Tel.: 00371.7.280380...
  • Page 129 Email: KVV@Simss.lanet.LV Soft-Tronik Riga Ltd. Terbatas 78 LV-1001 Riga Tel.: 00317.2.292943 Fax: 00317.7.310169 Email: info@soft-tronik.lv CHS Riga Kalnciema 12a LV-1084 Riga Tel.: (371) 7602051 Tel.: (371) 7613887 Lithuania Baltic Amadeus Akademijos 4 LT-2600 Vilnius Tel.: 00370.2.729913 Fax: 00370.2.729909 Email: Viktoras@Ktl.mii.LT Intac Ltd.
  • Page 130 + 971 (0) 4 352 44 88 or 351 77 77 www.epson.com Email Warranty & Support: www.epson-support@compubase.co.ae South Africa Warranty & Support (011) 444 8278 / 91 or 0800 600 578 For details of EPSON Express centres and Service Repair centres http://www.epson.co.za/support/index.htm Sales...
  • Page 131 Fax: 00387 33 659 461 E-mail: recos@bih.net.ba oppure edin@recos.ba Argentina EPSON ARGENTINA S.A. Avenida Belgrano 964/970 (1092), Buenos Aires Tel.: (54 11) 4346-0300 Fax: (54 11) 4346-0333 www.epson.com.ar Brazil EPSON DO BRASIL LTDA. Av. Tucunaré, 720 Tamboré Barueri, São Paulo, SP 06460-020...
  • Page 132 Fax: (56 2) 236-6524 www.epson.cl Colombia EPSON COLOMBIA, LTDA. Diagonal 109 No. 15-49 Bogotá, Colombia Tel.: (57 1) 523-5000 Fax: (57 1) 523-4180 www.epson.com.co Costa Rica EPSON COSTA RICA, S.A Embajada Americana, 200 Sur y 300 Oeste San José, Costa Rica...
  • Page 133 Tel.: (50 6) 296-6222 Fax: (50 6) 296-6046 www.epsoncr.com Mexico EPSON MÉXICO, S.A. de C.V. Av. Sonora #150 México, 06100, DF Tel.: (52 5) 211-1736 Fax: (52 5) 533-1177 www.epson.com.mx Peru EPSON PERÚ, S.A. Av. Del Parque Sur #400 San Isidro, Lima, Perú...
  • Page 134: Options And Consumable Products

    Tel.: (58 2) 240-1111 Fax: (58 2) 240-1128 www.epson.com.ve USA (Latin America) EPSON LATIN AMERICA 6303 Blue Lagoon Dr., Ste. 390 Miami, FL 33126 Tel.: (1 305) 265-0092 Fax: (1 305) 265-0097 EPSON AMERICA, INC 3840 Kilroy Airport Way Long Beach, CA 90806 Tel.: (1 562) 981-3840...
  • Page 135 Caution: Use only interface cables which meet the specifications listed above. Using other cables not covered by EPSON warranties may cause the printer to malfunction. Preview Monitor Black version When printing directly from a memory card, the Preview Monitor Black version C86000 lets you easily find photos on the memory card.
  • Page 136: Consumable Products

    Black ink cartridge Color ink cartridge Note: The product numbers of ink cartridges may vary by location. Media Types EPSON offers specially designed media for ink jet printers to meet most high-quality printing needs. Product numbers of ink T026 T027...
  • Page 137: Plain Paper

    Note: For the latest information on media available in your area, contact EPSON customer support web site. See “Contacting Customer Support” on page 99 for details. Plain Paper Product Name EPSON Premium Ink Jet Plain Paper (A4) EPSON Bright White Ink Jet...
  • Page 138: Photo Paper

    Matte Paper-Heavyweight Product Name EPSON Matte Paper-Heavyweight (A4) Photo Paper Product Name EPSON Photo Paper (A4) EPSON Photo Paper (100 150 mm) EPSON Photo Paper (89 7 m) EPSON Photo Paper (100 mm 8 m) EPSON Photo Paper (210 mm...
  • Page 139: Photo Quality Glossy Film

    Semigloss Photo enlargements Paper (100 mm x 8 m) ColorLife Photo Paper Product Name EPSON ColorLife Photo Paper (A4) Photo Quality Glossy Film Product Name EPSON Photo Stickers 16 (A6) Finish High Gloss High Gloss High Gloss High Gloss Semigloss Semigloss...
  • Page 140: Printer Specifications

    Note: The availability of special media varies by location. For the latest information on media available in your area, contact EPSON customer services. See “Contacting Customer Support” on page 99. Precautions on paper storage Store paper flat where it is not exposed to high temperature, high humidity, or direct sunlight.
  • Page 141 Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 142 A4 (210 mm 297 mm) 100 mm 150 mm 89 mm 100 mm 210 mm 10 m Special paper distributed by EPSON A4 (210 mm 297 mm) 100 mm 127 mm 210 mm 10 m Special paper distributed by EPSON...
  • Page 143 Note: Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper. Do not load curled or folded paper. Use paper under normal conditions: Temperature 15 to 25° C (59 to 77° F) Humidity 40 to 60% RH...
  • Page 144 Single sheets Normal Diagonal lines show printable area. The minimum top margin is 3.0 mm (0.12"). B-L: The minimum left margin is 3.0 mm (0.12"). B-R: The minimum right margin is as follows: 3.0 mm (0.12") for single sheets. The minimum bottom margin is 14.0 mm (0.55"). When printing with the No Margins feature, print quality may decline in the top and bottom areas of the printout, or the area may be smeared.
  • Page 145: Ink Cartridges

    Ink Cartridges Black ink cartridge (T026) Color Black Print capacity* 540 pages (A4, text at 360 dpi) Cartridge life 2 years from production date (within 6 months after opening package, at 25°C [77°F]) Temperature Storage: -20 to 40°C (-4 to 104°F) 1 month at 40°C (104°F) Transit: -30 to 60°C (-22 to 140°F)
  • Page 146 Caution: EPSON recommends the use of original EPSON ink cartridges only. Products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. Do not use an ink cartridge if the date on the package has expired.
  • Page 147 Mechanical Paper feed Friction method Paper path Sheet feeder, rear entry Sheet feeder About 100 sheets at 64 g/m² (17 lb) paper capacity Dimensions Storage Width: 492 mm (19.4 inches) Depth: 290 mm (11.4 inches) Height: 228 mm (9 inches) Printing Width: 492 mm (19.4 inches) Depth: 595 mm (23.4 inches)
  • Page 148 Environmental Temperature Humidity * Stored in a shipping container ** Without condensation Operation: 10 to 35°C (50 to 95°F) Storage: -20 to 40°C (-4 to 104°F) 1 month at 40°C (104°F) Transit:* -20 to 60°C (-4 to 140°F) 120 hours at 60°C (140°F) Operation: 20 to 80% RH Storage:*,**...
  • Page 149: External Storage Devices

    Built-in card slot Slot CF Type II card slot SmartMedia card slot Memory Stick card slot Supported CompactFlash (which support I/O mode access) memory card SmartMedia (Maximum capacity is 128 MB) Memory Stick MagicGate Memory Stick Microdrive Supported 5 v*, 3.3 v/5 v, 3.3 v voltage Maximum current is 500 mA * SmartMedia 5v is not supported.
  • Page 150: Standards And Approvals

    Standards and Approvals U.S. model: Safety European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Australian model: UL 1950 CSA C22.2 No.950 FCC Part 15 Subpart B Class B CSA C108.8 Class B EN 60950 EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 AS/NZS 3548 Class B...
  • Page 151 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 3840 Kilroy Airport Way Long Beach, CA 90806 Phone: (562) 981-3840 Fax: (562) 290-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.
  • Page 152 Printed in XXXX 02.XX-XX...

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