SMART KAPP iQ PRO 55 User Manual page 59

CHAPTER 7
TROUBLESHOOTING
If you've restarted your interactive flat panel and still don't see the interactive flat panel's
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name in the list of devices, wait several minutes and then try to connect to the interactive flat
panel again.
I'm experiencing other issues
If you can see your interactive flat panel but can't connect to it, open the Screen Share app.
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a. On the interactive flat panel, open the launcher.
The launcher appears.
b. Press Screen Share
Restart the Screen Share app and its discovery services.
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a. On the interactive flat panel, open the launcher.
The launcher appears.
b. Press Settings
c. Scroll to Applications > Screen Share [beta].
d. Press Reset.
See Resolving issues with applications in the SMART kapp iQ Pro interactive flat panel
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administrator's guide (smarttech.com/kb/171000) .
Contact your system administrator.
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I'd like to give feedback
Help us out. Give us some feedback about the Screen Share beta experience. Contact us
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here.
49 smarttech.com/kb/171129
.