SMART kapp iq 55 User Manual
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- User manual (60 pages)
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Summary of Contents for SMART kapp iq 55
- Page 1 USER’S GUIDE FOR SMART KAPP iQ™ 55, 65, 65-V2 AND 75 BOARDS...
- Page 2 © 2016 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
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Page 3: Important Information
To reduce the risk of fire or electric shock, do not expose the board to rain or moisture. If the board requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original. - Page 4 IMPORTANT INFORMATION Disconnect all of the board’s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur: The power cable or plug is damaged Liquid is spilled into the board Objects fall into the board The board is dropped Structural damage, such as cracking, occurs The board behaves unexpectedly when you follow operating instructions...
- Page 5 Dust buildup on the camera windows and reflective tape will degrade touch performance. SMART recommends that you inspect the camera windows and reflective tape for buildup and clean weekly. Make sure an electrical socket is near the board and remains easily accessible during use.
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Page 6: Federal Communication Commission Interference Statement
The following are the maximum power requirements for the board (including the power requirements for the accessory slot): Model Power requirements SMART kapp iQ™ 55 90V to 240V AC, 50 Hz to 60 Hz, 134 W SMART kapp iQ 65 100V to 240V AC, 50 Hz to 60 Hz, 199 W SMART kapp iQ 65-V2... - Page 7 IMPORTANT INFORMATION Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Note: The country code selection is for the non-U.S. model only and is not available to all U.S. models. Per FCC regulations, all Wi-Fi products marketed in U.S.
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Page 9: Table Of Contents
Federal Communication Commission interference statement Industry Canada statement Chapter 1: Welcome About this guide About the board About the SMART kapp app About SMART software Resources for users Resources for others Chapter 2: Starting the board Chapter 3: Connecting a guest computer... - Page 10 CONTENTS Screen Sharing for Chrome browser or Chromebook Screen Sharing for Windows computers Appendix A: Installing the AM30 appliance antenna Installing the AM30 appliance antenna Appendix B: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) Batteries More information Index viii smarttech.com/kb/170812...
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Page 11: Chapter 1: Welcome
This chapter introduces SMART kapp iQ boards, the SMART kapp app and this guide. About this guide This guide explains how to use the SMART kapp iQ board and the SMART kapp app. This guide is intended for individuals who use boards in their organizations. Other documentation and resources are available for individuals who install and maintain boards. -
Page 12: About The Board
CHAPTER 1 WELCOME About the board The SMART kapp iQ board features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen with e-LED backlight. Models Four models of SMART kapp iQ board are available: SMART kapp iQ 55 SMART kapp iQ 65 SMART kapp iQ 65-V2 SMART kapp iQ 75 Differences among these models are noted in this guide. -
Page 13: Screen
Page 6 Screen The screen sizes vary by model: Model Diagonal Width Height Aspect ratio SMART kapp iQ 55 54 1/2" (138.4 cm) 47 5/8" (121 cm) 26 3/4" (68 cm) 16:9 SMART kapp iQ 65 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) 16:9 SMART kapp iQ 65-V2... -
Page 14: Front Control Panel
Mute button Volume decrease Volume increase Press and hold to reset the board Change the input source to OPS/HDMI for the kapp iQ experience. Press and hold to freeze and unfreeze the screen (SMART kapp iQ 65-V2 and 75 boards only) smarttech.com/kb/170812... -
Page 15: Pens With Erasers
Verify the connections to the room connected computer computer. Switch to the room computer’s input source. Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running. Pens with erasers The board comes with two pens with erasers attached. -
Page 16: Presence Detection Sensor
You can connect a USB drive to update the appliance’s software. Accessory slot Install the AM30 appliance in the accessory slot located on the back of the board to take advantage of SMART kapp iQ functionality and access SMART education software and third-party applications. smarttech.com/kb/170812... -
Page 17: About The Smart Kapp App
To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950-1. About the SMART kapp app The SMART kapp app enables users to connect their mobile devices to the board and then do the following: View notes they write on the board on their mobile devices... -
Page 18: Resources For Users
CHAPTER 1 WELCOME Resources for users In addition to this guide, SMART provides a variety of other resources for users. Training The SMART training website (training.smarttech.com) includes an extensive library of training resources you can consult as you learn how to use the board. -
Page 19: Resources For Administrators
CHAPTER 1 WELCOME Resources for administrators Administrators can refer to the SMART kapp iQ board administrator’s guide for information about using the board with the SMART kapp app. A PDF version of this guide is available for download from smarttech.com/kb/171038. smarttech.com/kb/170812... -
Page 21: Chapter 2: Starting The Board
Chapter 2 Starting the board The board’s presence detection sensor can detect people up to 16' (5 m) away when the board is in Standby mode. If the sensor detects people in the room, the board exits Standby mode and displays the welcome screen. -
Page 23: Chapter 3: Connecting A Guest Computer
Chapter 3 Connecting a guest computer You can connect a computer to the SMART kapp iQ board’s computer connectors or to the AM30 appliance. See Using Input on page 23 for more information about switching to the guest computer when it’s connected to the AM30 appliance. -
Page 24: Connecting A Computer To The Board
CONNECTING A GUEST COMPUTER Connecting a computer to the board A SMART kapp iQ board can have one or three computer connectors, depending on the model. Using USB and HDMI or DisplayPort cables, you can connect room computers, guest laptops or video sources (such as Blu-ray™... -
Page 25: Chapter 4: Connecting To A Network
Chapter 4 Connecting to a network The SMART kapp iQ board can connect to a network using either a wired connection or using Wi- Connecting to a Wi-Fi network To connect to a Wi-Fi network 1. If an Ethernet cable is connected to the AM30 appliance, disconnect it. -
Page 27: Chapter 5: Using The Launcher
Sharing content from your Apple product to the board Sharing content from your Android mobile device Stop sharing content to the board The launcher contains all your applications and settings. NOTE SMART kapp iQ boards with older models of the AM30 appliance don’t include the launcher. smarttech.com/kb/170812... -
Page 28: Opening The Launcher
Clear an application’s check box to remove it from the launcher. 5. To exit the Capture Board Settings, open the launcher and select an application. Using the Whiteboard You can view and erase notes, continue a Whiteboard session from the Library and share your Whiteboard using the SMART kapp app. smarttech.com/kb/170812... -
Page 29: Opening The Whiteboard
When you first turn on the board or wake the board up from standby, the board defaults to the Whiteboard. SMART kapp iQ boards with older models of the AM30 appliance don’t include the launcher. See Identifying your SMART kapp iQ system and AM30 appliance version (kb.smarttech.com/?q=18190). -
Page 30: Using Radar View
CHAPTER 5 USING THE LAUNCHER Make sure your hands, arms and any loose clothing don’t touch the board’s surface as you write or erase notes. Two users can write or draw notes at the same time, one using the black pen and the other using the red pen. -
Page 31: Using Activities
To set how long the Library stores sessions By default, The SMART kapp iQ board stores sessions for one month. To change how long the Library stores sessions, see Adjusting the SMART kapp iQ settings in the SMART kapp iQ administrator’s guide (smarttech.com/kb/171038). -
Page 32: Using Browser
Using Browser You can use a web browser on the SMART kapp iQ board. NOTE SMART kapp iQ boards with older models of the AM30 appliance don’t include the Browser. See Identifying your SMART kapp iQ system and AM30 appliance version (kb.smarttech.com/?q=18190). -
Page 33: Using Input
Using Input You can display content from your computer on the board when you connect a computer to the AM30 appliance. Download and install SMART software to take full advantage of the board’s touch and ink features. NOTES Connecting a computer to the AM30 appliance requires a newer AM30 appliance. See Identifying your SMART kapp iQ system and AM30 appliance version (kb.smarttech.com/?q=18190). -
Page 34: Using Screen Share
When you download SMART Product Drivers, the connected computer can detect input from the board. SMART Ink enables you to write and draw in digital ink over applications, files, folders websites and any other open window on your computer. See the SMART kapp iQ administrator’s guide (smarttech.com/kb/171038). -
Page 35: Sharing Content From The Chrome Browser To The Board
CHAPTER 5 USING THE LAUNCHER To use Screen Share with your Android mobile device, see Sharing content from your Android mobile device on page 27. Sharing content from the Chrome browser to the board Using the Chrome browser and Google Cast (a browser extension for Chrome) to share the desktop or a specific browser tab from your computer. -
Page 36: Sharing Content From Your Windows Computer To The Board
You can use the Chrome browser to share content from your Windows computer. See Using Screen Share on the SMART kapp iQ board user’s guide (smarttech.com/kb/170812). You can purchase AirParrot, an application that allows you to share your display, a single application or a media file. -
Page 37: Sharing Content From Your Android Mobile Device
CHAPTER 5 USING THE LAUNCHER To mirror your Mac computer’s desktop to the board 1. On the board, open the launcher. The launcher appears. 2. Press Screen Share 3. On your Mac computer, click the Airplay icon in the menu bar. Select the board’s name. - Page 38 CHAPTER 5 USING THE LAUNCHER To share your Android mobile device’s screen on the board using the Google Cast app For more information, see Cast your Android screen from the Google Cast app (support.google.com/chromecast/answer/6059461) NOTE Make sure your Android mobile device is connected to the same network as the board. 1.
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Page 39: Stop Sharing Content To The Board
CHAPTER 5 USING THE LAUNCHER 3. Press Screen Share 4. Open the app you want to share. 5. Press the Cast button. 6. Select the board’s name. If you don’t see the board you want, press MORE SETTINGS to show more boards. Stop sharing content to the board To stop sharing content to the board You can disconnect your mobile device or computer to stop sharing content to the board. -
Page 41: Chapter 6: Troubleshooting
Resolving Screen Share issues for Apple devices What is Screen Sharing? How do I share content from my iPhone, iPad or Mac computer? Why doesn’t my SMART kapp iQ board’s name appear in the list of devices? Why am I experiencing performance issues? I’m experiencing other issues I’d like to give feedback... -
Page 42: What The Indicator Icons Mean
(smarttech.com/kb/171038) for more information. What the indicator icons mean SMART kapp iQ boards include three indicator icons on the bottom of the screen. You can refer to the indicator icons to see the board’s status and to diagnose common issues. NOTE In addition to the indicator icons on the screen, there is an indicator light on the bottom frame (see Front control panel on page 4). -
Page 43: Resolving Issues With Workspaces
Connecting to a network on page 15 for more information. If the Browser can’t visit secure (https) websites, ensure the board’s date and time are correct. See Adjusting the SMART kapp iQ settings in the SMART kapp iQ administrator’s guide (smarttech.com/kb/171038) for more information. -
Page 44: Resolving Image Issues
The video signal from your computer or mobile device might be HDCP protected. Connect your computer to the board’s connector panel. See Connecting power and devices in the SMART kapp iQ administrator’s guide (smarttech.com/kb/171038) for more information. Resolving touch issues Make sure the USB cable is securely fastened to both your computer and the AM30 appliance. -
Page 45: Resolving Screen Share Issues For Apple Devices
Resolving Screen Share issues for Apple devices What is Screen Sharing? If your mobile device or computer is on the same network as the SMART kapp iQ board, you can use the board’s Screen Sharing application to share audio and video content from your mobile device or computer to the board. -
Page 46: Why Am I Experiencing Performance Issues
Sharing videos or playing video games requires frequent screen updates , which can use a great deal of network bandwidth. Try reducing the video quality to improve performance. See Evaluating the effect of Screen Share on your network data usage in the SMART kapp iQ board administrator’s guide (smarttech.com/kb/171038). -
Page 47: Screen Sharing For Android Mobile Devices
Screen Sharing for Android mobile devices What is Screen Sharing? If your mobile device is on the same network as the SMART kapp iQ board, you can use the board’s Screen Sharing application to share audio and video content from your mobile device to the board. -
Page 48: Why Doesn't My Smart Kapp Iq Board's Name Appear In The List Of Devices
Why doesn’t my SMART kapp iQ board’s name appear in the list of devices? Make sure your mobile device is on the same network as the SMART kapp iQ board. Not all Android devices can initiate Screen Share from the notification drawer. Download the Google Cast app from Google Play to use Screen Share. -
Page 49: I'm Experiencing Other Issues
Sharing videos or playing video games requires frequent screen updates , which can use a great deal of network bandwidth. Try reducing the video quality to improve performance. See Evaluating the effect of Screen Share on your network data usage in the SMART kapp iQ board administrator’s guide (smarttech.com/kb/171038). -
Page 50: I'd Like To Give Feedback
CHAPTER 6 TROUBLESHOOTING I’d like to give feedback Help us out. Give us some feedback about the Screen Share beta experience. Contact us at smarttech.co1.qualtrics.com/jfe/form/SV_eSckVYocllWAUXH. Supported Android devices and operating systems The following Android operating systems support Screen Share. Android 5.0 (Lollipop) Android 4.4.2 (KitKat) using the Google Cast app The following Android devices support Screen Share. -
Page 51: Screen Sharing For Chrome Browser Or Chromebook
Chromebook What is Screen Sharing? If your computer is on the same network as the SMART kapp iQ board, you can use the computer's Chrome browser and the board’s Screen Sharing application to share audio and video content from your computer to the board. -
Page 52: Why Doesn't My Smart Kapp Iq Board's Name Appear In The List Of Devices
Sharing videos or playing video games requires frequent screen updates , which can use a great deal of network bandwidth. Try reducing the video quality to improve performance. See Evaluating the effect of Screen Share on your network data usage in the SMART kapp iQ board administrator’s guide (smarttech.com/kb/171038). -
Page 53: Screen Sharing For Windows Computers
Screen Sharing for Windows computers What is Screen Sharing? If your computer is on the same network as the SMART kapp iQ board, you can use the board’s Screen Sharing application to share audio and video content from your computer to the board. -
Page 54: How Do I Share Content From My Windows Computer
Can I extend my desktop on Windows 10 (help.airsquirrels.com/support/solutions/articles/1000199265-can-i-extend-my-desktop-on- windows-10-). Why doesn’t my SMART kapp iQ board’s name appear in the list of devices? Make sure your computer is on the same network as the board. If your board is using a wired network connection, try connecting it to a wireless network. - Page 55 Sharing videos or playing video games requires frequent screen updates , which can use a great deal of network bandwidth. Try reducing the video quality to improve performance. See Evaluating the effect of Screen Share on your network data usage in the SMART kapp iQ board administrator’s guide (smarttech.com/kb/171038).
- Page 56 CHAPTER 6 TROUBLESHOOTING Using your fingers or the pens to interact with the screen is not supported while using Screen Share. Contact your system administrator. I’d like to give feedback Help us out. Give us some feedback about the Screen Share beta experience. Contact us at smarttech.co1.qualtrics.com/jfe/form/SV_eSckVYocllWAUXH.
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Page 57: Appendix A: Installing The Am30 Appliance Antenna
Appendix A Installing the AM30 appliance antenna Installing the AM30 appliance antenna For more information, see the following installation guides: SMART kapp iQ 55 and 65 installation guide (smarttech.com/kb/170810) SMART kapp iQ 65-V2 installation guide (smarttech.com/kb/171107) SMART kapp iQ 75 installation guide (smarttech.com/kb/170996) smarttech.com/kb/170812... -
Page 59: Appendix B: Hardware Environmental Compliance
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health. -
Page 61: Index
Index Activities front control panel, 4 opening, 21 using, 21 AirPlay, 26 gestures AM30 appliance, 6 erasing, 19 connecting, 13 Google Cast app, 27 amp, See Workspaces Google cast extension, 25 aspect ratio, 3 audio controlling volume, 4 muting, 4 Input, 23 start displaying, 23 stop displaying, 24 troubleshooting audio issues, 34... - Page 62 29 Windows computer, 25-26 SMART amp, See Workspaces SMART Ink about, 7 SMART kapp app about, 7 SMART kapp iQ functionality installing the AM30 appliance for, 6 SMART Product Drivers about, 7 speakers built-in, 6 specifications, 8 Standby mode, 11...
- Page 64 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170812...