To reduce the risk of fire or electric shock, do not expose the board to rain or moisture. If the board requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original.
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IMPORTANT INFORMATION Disconnect all of the board’s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur: The power cable or plug is damaged Liquid is spilled into the board Objects fall into the board The board is dropped Structural damage, such as cracking, occurs The board behaves unexpectedly when you follow operating instructions...
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Dust buildup on the camera windows and reflective tape will degrade touch performance. SMART recommends that you inspect the camera windows and reflective tape for buildup and clean weekly. Make sure an electrical socket is near the board and remains easily accessible during use.
The following are the maximum power requirements for the board (including the power requirements for the accessory slot): Model Power requirements SMART kapp iQ™ 55 90V to 240V AC, 50 Hz to 60 Hz, 134 W SMART kapp iQ 65 100V to 240V AC, 50 Hz to 60 Hz, 199 W SMART kapp iQ 75...
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IMPORTANT INFORMATION Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Note: The country code selection is for the non-U.S. model only and is not available to all U.S. models. Per FCC regulations, all Wi-Fi products marketed in U.S.
Chapter 5: Connecting to a network Connecting to a Wi-Fi network Connecting to a wired network Chapter 6: Using the SMART kapp app Installing the app and starting it for the first time Connecting and disconnecting the app Writing, erasing and viewing notes...
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CONTENTS Resolving issues with the Browser Appendix A: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) Batteries More information Index viii smarttech.com/kb/170812...
This chapter introduces SMART kapp iQ boards, the SMART kapp app and this guide. About this guide This guide explains how to use the SMART kapp iQ board and the SMART kapp app. This guide is intended for individuals who use boards in their organizations. Other documentation and resources are available for individuals who install and maintain boards.
CHAPTER 1 WELCOME About the board The SMART kapp iQ board features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen with e-LED backlight. Models Three models of SMART kapp iQ board are available: SMART kapp iQ 55 SMART kapp iQ 65 SMART kapp iQ 75 Differences among these models are noted in this guide.
The front control panel contains the Standby, Input Select, Mute and volume control buttons. Name Standby button Input Select button Mute button Volume decrease Volume increase Press and hold to reset the board Press and hold to freeze and unfreeze the screen (SMART kapp iQ 75 boards only) smarttech.com/kb/170812...
Verify the connections to the room connected computer computer. Switch to the room computer’s input source. Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running. Pens with erasers The board comes with two pens with erasers attached.
USB devices. Accessory slot Install the AM30 appliance in the accessory slot located on the back of the board to take advantage of SMART kapp iQ functionality and access SMART education software and third-party applications. smarttech.com/kb/170812...
To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950-1. About the SMART kapp app The SMART kapp app enables users to connect their mobile devices to the board and then do the following: View notes they write on the board on their mobile devices...
CHAPTER 1 WELCOME Resources for users In addition to this guide, SMART provides a variety of other resources for users. Training The SMART training website (smarttech.com/training) includes an extensive library of training resources you can consult as you learn how to use the board.
CHAPTER 1 WELCOME Resources for administrators Administrators can refer to the SMART kapp iQ board administrator’s guide for information about using the board with the SMART kapp app. A PDF version of this guide is available for download from smarttech.com/kb/171038. smarttech.com/kb/170812...
Chapter 2 Starting the board The board’s presence detection sensor can detect people up to 16' (5 m) away when the board is in Standby mode. If the sensor detects people in the room, the board exits Standby mode and displays the welcome screen.
Using Browser Opening Browser Using the Browser The launcher contains all your applications and settings. NOTE Older versions of SMART kapp iQ boards don’t include the launcher. Opening the launcher To open the launcher Press the Home button on the screen.
CHAPTER 3 USING THE LAUNCHER Closing the launcher To close the launcher Select an application, press the Home button or tap anywhere on the screen. The launcher closes. Adding or removing applications from the launcher To add or remove programs from the launcher 1.
To open SMART amp software 1. Open the launcher. 2. Press the amp icon. The browser window appears. Using Browser You can use a web browser on the SMART kapp iQ board. NOTE Older versions of SMART kapp iQ boards don’t have the web browser. smarttech.com/kb/170812...
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CHAPTER 3 USING THE LAUNCHER Opening Browser To start Browser 1. Open the launcher. The launcher appears. 2. Press Browser Then something happens. Using the Browser To use the Browser Refer to the help in the browser. smarttech.com/kb/170812...
Chapter 4 Connecting a guest computer Connecting a guest computer Some models of the AM30 appliance have additional computer connectors. Using USB and HDMI cables, you can connect a room computer or cables for a guest laptop to these connectors. smarttech.com/kb/170812...
Chapter 5 Connecting to a network The SMART kapp iQ board can connect to a network using a either wired connection or using Wi- Connecting to a Wi-Fi network To connect to a Wi-Fi network 1. Press the Home button on the screen to open the launcher.
Installing the app and starting it for the first time You can download and install the SMART kapp app by visiting the Apple App Store or Google Play™, or you can install the app on your mobile device by scanning your board’s QR code or by tapping its NFC tag.
The Apple App Store or Google Play opens. 2. Download and install the app. Starting the app for the first time To start the app for the first time 1. Start the SMART kapp app on your mobile device. The app tutorial appears. smarttech.com/kb/170812...
On an Android mobile device, tap Menu , select Settings, and then select Tutorial. Connecting and disconnecting the app The SMART kapp app enables you to connect your mobile device to a SMART kapp iQ board and then do the following: View notes you write on the board on your mobile device...
To connect by QR code 1. Start the SMART kapp app on your mobile device. 2. Hold your mobile device’s rear-facing camera still over the board’s QR code so that the QR code appears in the center of the app screen.
Continuing a previous session With SMART kapp iQ boards, you can easily pick up from where you left off in a previous SMART kapp session. You can continue one of your previous sessions from the last snapshot taken in a session.
Writing, erasing and viewing notes You can write and erase notes on the SMART kapp iQ board just like you do on a traditional dry erase board. You can view your notes on the board or in the app.
CHAPTER 6 USING THE SMART KAPP APP Use the eraser end of either pen to erase notes. Use your fist or palm to erase notes. Make sure your hands, arms and any loose clothing don’t touch the board’s surface as you write or erase notes.
CHAPTER 6 USING THE SMART KAPP APP 3. Tap the buttons on the bottom of the screen, and then use your fingers to write, erase, pan or zoom. Write in black ink Write in red ink Erase Pan and zoom using gestures (see Viewing notes below) 4.
In the SMART kapp app or web browser, press Follow host. Saving and working with snapshots As you write notes on a SMART kapp iQ board, you might want to save snapshots of your notes from time to time during the session.
CHAPTER 6 USING THE SMART KAPP APP Saving snapshots to the app To save a snapshot 1. Start or connect to a session (see Connecting and disconnecting the app on page 23). 2. Press Capture on the board. Press Capture in the app.
CHAPTER 6 USING THE SMART KAPP APP To view snapshots in previous sessions 1. If you’re currently in a session, disconnect (see Disconnecting on page 24). 2. On an Apple mobile device, tap Sessions On an Android mobile device, tap Sessions The Sessions screen appears.
CHAPTER 6 USING THE SMART KAPP APP 3. On an Apple mobile device, tap Export On an Android mobile device, tap Menu , and then select Share as Image or Share as PDF. 4. Select the app you want to use to export the snapshots.
3. Tap Menu , and then select Select. 4. Select the session. 5. Tap Delete , and then tap Delete. Sharing sessions During a session, you can use the SMART kapp app to invite up to 250 people to view your notes smarttech.com/kb/170812...
USING THE SMART KAPP APP on their mobile or desktop devices. NOTE You can share notes only as long as the SMART kapp app is running on your mobile device and your mobile device is connected to a board. Sharing sessions When you share a session with others, they can tap or click a link to view your session in their web browsers;...
4. Optionally, select Send Link, and then select a method to send the static link to others. Securing shared sessions In the SMART kapp app, you can add password security to protect your sessions before you send out a link sharing them. This means that others will have to use the password you set to join your shared session.
3. Tap Stop Sharing to end sharing the session. Connecting to another session If another person shares a session with you, you can connect to that session using the SMART kapp app on your mobile device. Once connected, you can do everything in the other person’s session...
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CHAPTER 6 USING THE SMART KAPP APP You can also connect your own SMART kapp iQ board to the session, and then view and interact with notes using the board. Whatever changes you make on your board, the changes will automatically appear on the other person’s board and whatever changes they make on their board will automatically appear on your board.
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CHAPTER 6 USING THE SMART KAPP APP 4. Hold your mobile device’s rear-facing camera still over the board’s QR code so that the QR code appears in the center of the app screen. The app connects your mobile device to the board. The other person’s shared notes appear on the screen.
Resolving issues with amp Resolving issues with the Browser Resolving Browser issues This chapter helps you solve issues that can occur with the SMART kapp app and the board. NOTE You can also refer to the Master troubleshooting guide (smarttech.com/kb/171103). What the indicator icons mean SMART kapp iQ boards include three indicator icons in the bottom left corner of the screen.
The board is connected to a mobile [N/A] device. Troubleshooting the app The following are issues that you might encounter while using the SMART kapp app and SMART kapp iQ board. Your mobile device doesn’t Make sure no other mobile devices are connected to the connect to the board.
Make sure the board is connected to a network. See Chapter 5: Connecting to a network on page 19 for more information. If the Browser can’t visit secure (https) websites, ensure the board’s date and time are correct. See Adjusting the SMART kapp iQ settings in the SMART kapp iQ administrator’s guide (smarttech.com/kb/171038) for more information. Contact your IT admin.
Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health.
14 cameras library, snapshot, 29 about, 3 notes documentation, 8 viewing in the app, 28 viewing on a SMART kapp iQ board, 37 viewing snapshots of, 30 writing and erasing on the board, 26 eraser, 5 erasers using, 27 smarttech.com/kb/170812...
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