SMART KAPP iQ 55 User Manual
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SMART KAPP iQ 55 User Manual

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USER'S GUIDE
FOR MODELS SMART KAPP iQ™ 55 AND 65, AND SMART KAPP IQ PRO 55 AND 65

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Summary of Contents for SMART KAPP iQ 55

  • Page 1 Help us make this document better smarttech.com/docfeedback/170812 USER’S GUIDE FOR MODELS SMART KAPP iQ™ 55 AND 65, AND SMART KAPP IQ PRO 55 AND 65...
  • Page 2 © 2015 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    To reduce the risk of fire or electric shock, do not expose the board to rain or moisture. If the board requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original.
  • Page 4 Contact qualified personnel if you’re uncertain of the type of power system available where you’re installing the board. The accessory slot is for use with SMART accessories only. The slot’s maximum available power is 60 W. The slot is not a limited power source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950-1.

  • Page 5: Federal Communication Commission Interference Statement

    Power requirements SMART kapp iQ™ 55" 90V to 240V AC, 50Hz to 60 Hz, 134 W SMART kapp iQ 65 100V to 240V AC, 50 Hz to 60 Hz, 199 W For additional requirements and other information, refer to the board's specifications (see Specifications on page 7).

  • Page 6: Industry Canada Statement

    IMPORTANT INFORMATION Industry Canada statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 7: Table Of Contents

    Other documentation and resources Chapter 2: Installing the SMART kapp iQ board Mounting the SMART kapp iQ board Connecting power Turning on the SMART kapp iQ board for the first time Exiting and entering Standby mode Chapter 3: Using SMART kapp iQ Installing the SMART kapp app Using the SMART kapp app...
  • Page 8 CONTENTS Maintaining pens Removing and transporting the SMART kapp iQ board Chapter 5: Troubleshooting the SMART kapp iQ board What the indicator light means What the indicator icons mean Troubleshooting Appendix A: Using the on-screen display menu Changing settings in the on-screen display menu...

  • Page 9: About This Guide

    This chapter introduces the SMART kapp iQ board, the SMART kapp app and this guide. About this guide This guide explains how to use the SMART kapp iQ board. It includes the following information: How to install the board How to use the board and the SMART kapp® app...

  • Page 10: Chapter 1 Welcome

    About the SMART kapp iQ board You can use the SMART kapp iQ board to collaborate with others in a simple but powerful way. Write and draw on the board as you would on a regular dry erase board. You can then connect a Bluetooth®-enabled mobile device to the board by scanning the Quick Response (QR) code.

  • Page 11: Components

    CHAPTER 1 WELCOME Components The SMART kapp iQ board consists of the following components: Name More information Pictured Screen Page 3 Cameras and reflective tape channel Page 4 Front control panel Page 4 Pen with eraser (×2) Page 5 Presence detection sensor Page 5 Not pictured Menu control panel Page 47...

  • Page 12: Cameras And Reflective Tape Channel

    CHAPTER 1 WELCOME Cameras and reflective tape channel Cameras in the corners of the screen track pen positions across the display. The screen is bordered by a channel that contains reflective tape. See Cleaning the camera windows and reflective tape on page 38 for more information. CAUTION Keep the reflective tape dry.

  • Page 13: Pens With Erasers

    WELCOME Pens with erasers The SMART kapp iQ board comes with two pens with erasers attached. The board’s bottom frame includes magnetic holders for the pens. Removing a pen from the holders activates it and enables you to either draw or erase digital ink.

  • Page 14: Connector Panel

    USB Type-B HDMI® Accessory slot and AM30 The AM30 is a module that contains the SMART kapp iQ board software. You can install the AM30 in the accessory slot on the back of the board. CAUTION The accessory slot is for use with SMART accessories only. The slot’s maximum available power is 60 W.

  • Page 15: About The Smart Kapp App

    The USB Type-B receptacles are for service use only. About the SMART kapp app The SMART kapp app enables you to connect your mobile device to the SMART kapp iQ board and then do the following: View notes you write on the board on your mobile device...

  • Page 16: Support Center And Knowledge Base

    WELCOME Support center and knowledge base The Support center (smarttech.com/support) contains a library of documents, including this guide, and a knowledge base that you can search when troubleshooting issues. Security information For details about SMART kapp’s security features, see onlinehelp.smarttech.com/kappiqsecurity. smarttech.com/kb/170812...

  • Page 17: Chapter 2: Installing The Smart Kapp Iq Board

    Connecting power Turning on the SMART kapp iQ board for the first time Exiting and entering Standby mode This chapter explains how to mount the SMART kapp iQ board, connect power and turn it on for the first time. Mounting the SMART kapp iQ board Mounting the SMART kapp iQ board on a wall requires a team of professional installers.

  • Page 18: Mounting The Smart Kapp Iq Board Vertically

    Do not over-tighten the screws. NOTE SMART recommends M8 × 30 mm mounting screws for standard installations where the total wall mount bracket and washer thickness is less than 7 mm. Before turning on the board for the first time, clean the camera windows and reflective tape following the instructions in Cleaning the camera windows and reflective tape on page 38.

  • Page 19: Connecting Power

    INSTALLING THE SMART KAPP IQ BOARD Choosing a location Consider the following when choosing a location for the SMART kapp iQ board: Do not install the board in a location where a door or gate could hit it. Do not install the board in an area where it will be subjected to strong vibrations or dust.

  • Page 20: Turning On The Smart Kapp Iq Board For The First Time

    INSTALLING THE SMART KAPP IQ BOARD Turning on the SMART kapp iQ board for the first time After connecting power, you can turn on the SMART kapp iQ board for the first time and run the setup wizard. To turn on the board for the first time 1.
  • Page 21 CHAPTER 2 INSTALLING THE SMART KAPP IQ BOARD To enter Standby mode manually Press the Standby button on the front control panel twice. smarttech.com/kb/170812...

  • Page 23: Chapter 3: Using Smart Kapp Iq

    Securing shared sessions Connecting to another session This chapter explains how to use the SMART kapp iQ board and the SMART kapp app. Installing the SMART kapp app You can download and install the app from the Apple App Store or Google Play™, or if you have a QR code scanner app on your mobile device, you can follow the steps below to download the SMART kapp app.
  • Page 24 QR code to scan it. The App Store or Google Play opens. 2. Download and install the app. To start the app for the first time 1. Start the SMART kapp app on your mobile device. The app tutorial appears. smarttech.com/kb/170812...

  • Page 25: About Qr Codes

    CHAPTER 3 USING SMART KAPP IQ 2. Use the swipe gestures to progress through the screens of the tutorial. Previous screen Next screen 3. Tap Close when you have completed the tutorial. The app home screen appears. If you want to view the tutorial again, do the following:...

  • Page 26: Using The Smart Kapp App

    Start a session by connecting your mobile device to your SMART kapp iQ board. NOTE To get the best experience while using the SMART kapp app and to access all the latest features, make sure you have the latest version of the app on your mobile device. Some features listed in this guide may not be available with older versions of the app.

  • Page 27: Writing And Erasing Notes

    Writing and erasing notes With SMART kapp iQ, you can write and erase notes two different ways. You can either write and erase directly on the SMART kapp iQ board, or if you’ve connected to the board using the SMART kapp app, you can write and erase notes in the app. The following sections provide more information about each method.

  • Page 28: Write And Erase Notes On The Board

    USING SMART KAPP IQ Write and erase notes on the board You can write and erase notes on the SMART kapp iQ board just like you do on a traditional dry erase board. Use the black pen provided with the board to write or draw in black ink.

  • Page 29: Write And Erase Notes In The App

    USING SMART KAPP IQ Write and erase notes in the app In addition to writing and erasing notes on the SMART kapp iQ board, you can write or erase them in the app. When you write or erase notes in the app, To write or erase notes in the app 1.

  • Page 30: Viewing Notes

    As you zoom in or out, grid lines appear on the writing surface to indicate the level of magnification. Saving snapshots of notes As you write notes on the SMART kapp iQ board, you might want to save snapshots of your notes from time to time during the session. After you save snapshots, you can do the following:...

  • Page 31: Viewing Snapshots

    CHAPTER 3 USING SMART KAPP IQ 2. Press Capture on the board. Press Capture in the app. The app saves a snapshot of your notes. NOTE The Sessions button in the bottom-right corner of the screen indicates how many snapshots have been saved in the current session.

  • Page 32: Changing The Order Of Snapshots

    CHAPTER 3 USING SMART KAPP IQ To view snapshots in previous sessions 1. If you’re currently in a session, disconnect (see Disconnecting the app on page 31). 2. On an Apple mobile device, tap Sessions On an Android mobile device, tap Sessions The Sessions screen appears.

  • Page 33: Deleting Snapshots

    CHAPTER 3 USING SMART KAPP IQ Deleting snapshots To delete a snapshot from a previous session 1. If you’re currently in a session, disconnect (see Disconnecting the app on page 31). 2. On an Apple mobile device, tap Sessions On an Android mobile device, tap Sessions The Sessions screen appears.

  • Page 34: Sharing Snapshots

    CHAPTER 3 USING SMART KAPP IQ Sharing snapshots If you want to share any snapshots of your notes, you can use the app to export them and then use a third-party app on your phone to share your snapshots as a PDF or jpeg file.

  • Page 35: Sharing A Session

    6. Use the selected app to export the snapshots. Sharing a session During a session, you can use the SMART kapp app to invite up to thirty-five people to view your notes on their mobile or desktop devices. When others receive your invitation, they tap or click a link to view your session in their web browsers;...

  • Page 36: Setting The Sharing Session Link Type

    Firefox® 34.0.5 or later Safari 8.0 or later You can share notes only as long as the SMART kapp app is running on your mobile device and your mobile device is connected to a board. You can export saved snapshots of notes without connecting your mobile device to a board (see Saving snapshots of notes on page 22).

  • Page 37: Continuing A Previous Session

    4. Optionally, select Send Link, and then select a method to send the static link to others. Continuing a previous session With SMART kapp iQ, you can easily pick up from where you left off in a previous SMART kapp session. You can continue one of your previous sessions from the last snapshot taken in a session.
  • Page 38 CHAPTER 3 USING SMART KAPP IQ 4. Scan the board‘s QR code. The last snapshot from your session will display on the board and your mobile device. You can then invite others to join the continued session just as you would with a regular session.

  • Page 39: Disconnecting The App

    This icon indicates when the mobile device is connected to the board: Connected Disconnected To disconnect the app manually Tap Disconnect in the top left corner of the SMART kapp app screen, and then tap Disconnect. Hold Bluetooth on the board until it turns solid red.

  • Page 40: Upgrading To A Plus Subscription

    CHAPTER 3 USING SMART KAPP IQ Upgrading to a plus subscription You can upgrade the SMART kapp app to a plus subscription to take advantage of additional features. Upgrading to a plus subscription When you upgrade to a plus subscription, you can: Share your session with up to 250 viewers...

  • Page 41: Securing Shared Sessions

    CHAPTER 3 USING SMART KAPP IQ Securing shared sessions After you upgrade to a plus subscription, you can secure your sessions with a password. To use a password 1. If you’re currently in a session, disconnect (see Disconnecting the app on page 31).

  • Page 42: Connecting To Another Session

    USING SMART KAPP IQ Connecting to another session If another person shares a session with you, you can connect to that session using the SMART kapp app on your mobile device. Once connected, you can do everything in the other person’s session that you can do in your own sessions:...
  • Page 43 CHAPTER 3 USING SMART KAPP IQ 3. On an Apple mobile device, tap Menu , and then select Connect to kapp iQ. On an Android mobile device, tap Menu , and then select Connect to kapp iQ. The Connect to kapp iQ screen appears.

  • Page 45: Chapter 4: Maintaining The Smart Kapp Iq Board

    Removing the SMART kapp iQ board Transporting the SMART kapp iQ board This chapter explains how to maintain the SMART kapp iQ board for years of use. Resetting the SMART kapp iQ board and AM30 You can reset the SMART kapp iQ board and AM30 using the front control panel.

  • Page 46: Checking The Smart Kapp Iq Board Installation

    3. Wipe the screen with a lint-free, non-abrasive cloth. Cleaning the camera windows and reflective tape The SMART kapp iQ board’s DViT technology uses four cameras in the corners of the frame and the reflective material between the screen and the frame. Dust buildup on the camera windows or reflective tape can impair touch performance.

  • Page 47: Cleaning The Presence Detection Sensor

    Cleaning the presence detection sensor The SMART kapp iQ board has a presence detection sensor on its bottom frame (see Presence detection sensor on page 5). Inspect the sensor regularly for dust and gently wipe it using a clean lint-free cloth if dust buildup has occurred.

  • Page 48: Preventing Condensation

    3. Remove any moisture from the board with a smooth, dry cloth. 4. Leave the board turned off for 48 hours. Maintaining pens To prevent damage to the SMART kapp iQ board’s anti-glare coating, replace a pen if its nib becomes worn. You can purchase replacement pens from the Store for SMART Parts (see smarttech.com/Support/PartsStore).

  • Page 49: Removing And Transporting The Smart Kapp Iq Board

    MAINTAINING THE SMART KAPP IQ BOARD Removing and transporting the SMART kapp iQ board On occasion, you might need to remove the SMART kapp iQ board from its current location and transport it to another location. Removing the SMART kapp iQ board To remove the SMART kapp iQ board safely, use two or more professional installers.

  • Page 50: Transporting The Smart Kapp Iq Board

    MAINTAINING THE SMART KAPP IQ BOARD Transporting the SMART kapp iQ board Save your original packaging so that you can repack the SMART kapp iQ board with as much of the original packaging as possible. This packaging was designed to provide the best possible protection against shock and vibration. If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where).

  • Page 51: Chapter 5: Troubleshooting The Smart Kapp Iq Board

    Status Bluetooth Capture Troubleshooting This chapter helps you solve simple issues that can occur with the SMART kapp iQ board. If issues persist or aren’t covered in this chapter, contact SMART Support (smartkapp.com/support). What the indicator light means The Standby button on the front control panel also functions as an indicator light. You can use the indicator light to resolve common issues with the SMART kapp iQ board.

  • Page 52: What The Indicator Icons Mean

    Standby mode. What the indicator icons mean SMART kapp iQ boards include three indicator icons in the bottom left corner of the screen. You can refer to the indicator icons to see the board’s status and to diagnose common issues. NOTE In addition to the indicator icons on the screen, there is an indicator light on the bottom frame (see What the indicator light means on the previous page).
  • Page 53 What it means: The board isn’t connected to a mobile device. The board was previously connected to a mobile device but the SMART kapp app on the mobile device isn’t running or the device has moved out of the board’s Bluetooth communication range.

  • Page 54: Troubleshooting

    CHAPTER 5 TROUBLESHOOTING THE SMART KAPP IQ BOARD Troubleshooting The following are issues that you might encounter while using the SMART kapp app. Your mobile device Make sure no other mobile devices are connected to the doesn’t connect to the board. (The board can connect to only one mobile device board.

  • Page 55: Appendix A: Using The On-Screen Display Menu

    Appendix A Using the on-screen display menu Changing settings in the on-screen display menu On-screen display menu options You can access the on-screen display menu using the menu control panel located on the side of the [[[Undefined variable IFPsAndRoomSystems.ProductCategory]]]. Name MENU [Up] [Down]...

  • Page 56: On-Screen Display Menu Options

    APPENDIX A USING THE ON-SCREEN DISPLAY MENU 4. Press the left and right arrows to change the menu option’s setting. Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change settings in the submenu.) 5.
  • Page 57 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Picture Reset [N/A] Resets all options in the Picture menu to their default values Sound Sound Mode L50–R50 Sets the high frequency sound Treble Bass L50–R50 Sets the low frequency sound 120 Hz 0–100 Sets the sound equalization at 120 Hz...
  • Page 58 (OPS/HDMI2) when there are no computers or other devices connected. Lync® Room [N/A] Resets options in all menus to their default values (for a SMART Room System™ for Reset Microsoft® Skype) Setup Reset [N/A] Restores the setup settings to their default...

  • Page 59: Appendix B: Hardware Environmental Compliance

    Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health.

  • Page 61: Index

    AM30, 6 control panels Android mobile devices, 18, 26 front, See front control panel angle (mounting), 10 menu, See menu control panel app, See SMART kapp app Apple mobile devices, 18, 26 aspect ratio, 3 audio configuring, 49 DPMS mode, 44 controlling volume, 4...
  • Page 62 26 height for mounting the capture board, 11 viewing in the app, 22 humidity, 40 viewing on a SMART kapp iQ board, 34 viewing snapshots of, 23 writing and erasing on the board, 19 indicator icons, 44 indicator light, 43...
  • Page 63 INDEX requirements for the hardware, 9 for the SMART kapp app, 18 vacuum cleaners, 39 reset, 37 ventilation, 11, 39 vertical mounting, 10 VESA mounting plate, 10 vibrations, 11 volume, See audio sensor, See presence detection sensor serial number, 50 sharing, 26...
  • Page 66 SMART TECHNOLOGIES smartkapp.com smartkapp.com/support smarttech.com/kb/170812...

This manual is also suitable for:

Kapp iq pro 55Kapp iq pro 65Kapp iq 65

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