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Nokia 7368 Product Manual

Intelligent services access manager cpe
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7368 Intelligent Services Access
Manager CPE
7368 ISAM CPE A-240Z-A Product Guide
3FE-46615-AAAA-TCZZA
Issue: 01
Nokia — Proprietary and confidential
Use pursuant to applicable agreements

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  • Page 1 7368 Intelligent Services Access Manager CPE 7368 ISAM CPE A-240Z-A Product Guide 3FE-46615-AAAA-TCZZA Issue: 01 Nokia — Proprietary and confidential Use pursuant to applicable agreements...
  • Page 2 © 2017 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.

  • Page 3: Preface

    The expansions and optional descriptions of most acronyms and initialisms appear in the glossary. 1.5 Assistance and ordering phone numbers Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com.

  • Page 4: Nokia Quality Processes

    To download a ZIP file package of the customer documentation Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.

  • Page 5: Special Information

    Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.

  • Page 6: Procedures With Options Or Substeps

      Preface 7368 ISAM CPE A-240Z-A Product Guide 1.9.1 Procedures with options or substeps When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals.

  • Page 7: Multiple Pdf Document Search

      7368 ISAM CPE A-240Z-A Product Guide Preface 1.10 Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.
  • Page 8   Preface 7368 ISAM CPE A-240Z-A Product Guide 3FE-46615-AAAA-TCZZA Issue: 01  ...

  • Page 9: Table Of Contents

      7368 ISAM CPE A-240Z-A Product Guide Table of contents Preface ....................3 Scope ......................3 Audience ......................3 Required knowledge ..................3 Acronyms and initialisms ................3 Assistance and ordering phone numbers ............. 3 Nokia quality processes ................4 Safety information ..................4 Documents ......................4...
  • Page 10   7368 ISAM CPE A-240Z-A Product Guide ANSI CPE safety guidelines ............29 Safety instructions ..................29 4.1.1 Safety instruction boxes in customer documentation ........ 29 4.1.2 Safety-related labels ..................30 Safety standards compliance ..............31 4.2.1 EMC, EMI, and ESD standards compliance ..........31 4.2.2...
  • Page 11   7368 ISAM CPE A-240Z-A Product Guide Recommended tools..................53 Safety information ..................54 Procedure ..................... 54 Configure an A-240Z-A CPE ............57 General ......................57 GUI configuration ..................57 8.2.1 Login ......................57 8.2.2 Device and connection status ..............58 8.2.3...
  • Page 12   7368 ISAM CPE A-240Z-A Product Guide 3FE-46615-AAAA-TCZZA Issue: 01  ...
  • Page 13   7368 ISAM CPE A-240Z-A Product Guide List of figures ETSI CPE safety guidelines ............17 Figure 1 PSE certification ..................19 ETSI environmental and CRoHS guidelines ......... 23 Figure 2 Products below MCV value label ............... 24 Figure 3 Products above MCV value label ..............
  • Page 14   7368 ISAM CPE A-240Z-A Product Guide Figure 35 MAC filter window ..................92 Figure 36 IP filter window .................... 93 Figure 37 URL Filter window ..................95 Figure 38 Parental Control window ................96 Figure 39 DMZ and ALG window ................97 Figure 40 Access Control window ................
  • Page 15   7368 ISAM CPE A-240Z-A Product Guide List of tables ETSI CPE safety guidelines ............17 Table 1 Safety labels ....................18 ANSI CPE safety guidelines ............29 Table 2 Safety labels ....................30 A-240Z-A unit data sheet ............... 35 Table 3 Identification of A-240Z-A CPEs ..............
  • Page 16   7368 ISAM CPE A-240Z-A Product Guide Table 41 Password parameters................111 Table 42 Device management parameters............. 113 Table 43 Dongle management parameters ............115 Table 44 RG Troubleshooting Counters parameters ..........123 Table 45 Smart Home Status parameters .............. 126 Table 46 Smart Home Configuration parameters ...........

  • Page 17: Etsi Cpe Safety Guidelines

      7368 ISAM CPE A-240Z-A Product Guide ETSI CPE safety guidelines 2 ETSI CPE safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of CPEs. 2.1 Safety instructions This section describes the safety instructions that are provided in the CPE customer documentation and on the equipment.

  • Page 18: Safety-Related Labels

      ETSI CPE safety guidelines 7368 ISAM CPE A-240Z-A Product Guide The following is an example of the Caution box. Possibility of service interruption. Caution 1 — Service interruption. Caution 2 — The Caution box indicates that the described activity or situation may, or will, cause service interruption.

  • Page 19: Safety Standards Compliance

      7368 ISAM CPE A-240Z-A Product Guide ETSI CPE safety guidelines Figure 1 PSE certification This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference.

  • Page 20: Environmental Standard Compliance

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.

  • Page 21: Cabling

      7368 ISAM CPE A-240Z-A Product Guide ETSI CPE safety guidelines 2.3.2 Cabling The following are the guidelines regarding cables used for the CPE equipment: • All cables must be approved by the relevant national electrical code. • The cables for outdoor installation of CPEs must be suitable for outdoor use.
  • Page 22   ETSI CPE safety guidelines 7368 ISAM CPE A-240Z-A Product Guide During operation in the supported temperature range, condensation inside the CPE caused by humidity is not an issue. To avoid condensation caused by rapid changes in temperature and humidity, Nokia recommends: •...

  • Page 23: Etsi Environmental And Crohs Guidelines

      7368 ISAM CPE A-240Z-A Product Guide ETSI environmental and CRoHS guidelines 3 ETSI environmental and CRoHS guidelines This chapter provides information about the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installation and operation of CPEs. This chapter also includes environmental operation parameters of general interest.

  • Page 24: Products Containing Hazardous Substances Above Maximum Concentration Value (Mcv) Label

      ETSI environmental and CRoHS guidelines 7368 ISAM CPE A-240Z-A Product Guide Figure 2 Products below MCV value label 18986 3.1.2.2 Products containing hazardous substances above Maximum Concentration Value (MCV) label Figure shows the label that indicates a product is above the maximum...

  • Page 25: Hazardous Substances Table (Hst)

    OLT and CPE documentation. In accordance with the People’s Republic of China Electronic Industry Standard Marking for the Control of Pollution Caused by Electronic Information Products (SJ/T11364-2006), customers may access the Nokia Hazardous Substance Table, in Chinese, from the following location: •...

  • Page 26: Other Environmental Requirements

      ETSI environmental and CRoHS guidelines 7368 ISAM CPE A-240Z-A Product Guide 3.3 Other environmental requirements Observe the following environmental requirements when handling the P-OLT or CPE equipment. 3.3.1 CPE environmental requirements See the CPE technical specification documentation for more information about temperature ranges.

  • Page 27: Material Content Compliance

    This Directive applies to electrical and electronic products placed on the EU market after 1 July 2006, with various exemptions, including an exemption for lead solder in network infrastructure equipment. Nokia products shipped to the EU after 1 July 2006 comply with the EU RoHS Directive.
  • Page 28 European Union. In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure at the end of their useful life, or products displaced by Nokia equipment offers.

  • Page 29: Ansi Cpe Safety Guidelines

      7368 ISAM CPE A-240Z-A Product Guide ANSI CPE safety guidelines 4 ANSI CPE safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of CPEs in the North American or ANSI market. 4.1 Safety instructions This section describes the safety instructions that are provided in the CPE customer documentation and on the equipment.

  • Page 30: Safety-Related Labels

      ANSI CPE safety guidelines 7368 ISAM CPE A-240Z-A Product Guide The following is an example of the Caution box. Possibility of service interruption. Caution 1 — Service interruption. Caution 2 — The Caution box indicates that the described activity or situation may, or will, cause service interruption.

  • Page 31: Safety Standards Compliance

      7368 ISAM CPE A-240Z-A Product Guide ANSI CPE safety guidelines Figure 5 Sample safety label on the CPE equipment Tested to Comply with FCC Standards FOR HOME OR OFFICE USE COMMUNICATION SERVICE EQUIPMENT US LISTED ® 27FY Type 3R Enclosure - Rainproof This device complies with Part 15 of the FCC Rules.

  • Page 32: Equipment Safety Standard Compliance

      ANSI CPE safety guidelines 7368 ISAM CPE A-240Z-A Product Guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 33: Electrical Safety Guidelines

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.

  • Page 34: Environmental Requirements

    During installation and maintenance, service personnel must wear wrist straps to prevent damage caused by ESD. Nokia recommends that you prepare the site before you install the CPE equipment. In addition, you must control relative humidity, use static dissipating material for furniture or flooring, and restrict the use of air conditioning.

  • Page 35: 240Z-A Unit Data Sheet

      7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet 5 A-240Z-A unit data sheet A-240Z-A part numbers and identification A-240Z-A general description A-240Z-A software and installation feature support A-240Z-A interfaces and interface capacity A-240Z-A LEDs A-240Z-A detailed specifications...

  • Page 36: A-240Z-A Part Numbers And Identification

      A-240Z-A unit data sheet 7368 ISAM CPE A-240Z-A Product Guide 5.1 A-240Z-A part numbers and identification Table provides part numbers and identification information for the A-240Z-A CPE. Table 3 Identification of A-240Z-A CPEs Ordering part Provisioning Description CLEC ECI/...

  • Page 37: A-240Z-A General Description

    For information about configuring home automation files, see the section “Smart Home configuration” in the chapter “Configure an A-240Z-A CPE”. A-240Z-A CPEs can also be configured using the Nokia Smart Home Mobile App, which can be downloaded on both iOS and Android devices. Issue: 01 3FE-46615-AAAA-TCZZA  ...

  • Page 38: Figure 6 A-240Z-A Cpe In Its Stand

    7368 ISAM CPE A-240Z-A Product Guide Additional information about Smart Home configuration, including instructions for the Nokia Digital ONU mobile application, can be found by visiting: https://resources.nokia.com/asset/200375. The A-240Z-A is a compact CPE that can easily fit on a desk or shelf. For dimensions, see section 5.6.

  • Page 39: Object Support For Wifi Parameters

    7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet • WPA2, WPA2-PSK/AES • support for multiple SSIDs (private and public instances); contact your Nokia representative for further details. • LED on/off button (on back of ONT) • WPS LED buttons for 2.4G and 5G •...

  • Page 40: Parameter Extension Support For Voice Service

    For information on installing or replacing the A-240Z-A see: • Install an A-240Z-A CPE • Replace an A-240Z-A CPE For information on the following topics, see the 7368 ISAM CPE Product Overview Guide: • CPE and MDU general descriptions of features and functions •...

  • Page 41: A-240Z-A Connections And Components

      7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet 5.4.1 A-240Z-A connections and components Figure shows the physical connections for A-240Z-A CPEs. Figure 7 A-240Z-A CPE physical connections ON/OFF TEL1 TEL2 LAN1 LAN2 LAN3 LAN4 POWER ON/OFF Power...

  • Page 42: A-240Z-A Leds

      A-240Z-A unit data sheet 7368 ISAM CPE A-240Z-A Product Guide 5.5 A-240Z-A LEDs Figure shows the A-240Z-A CPE LEDs. Figure 8 A-240Z-A CPE LEDs Power Internet LAN 1 to 4 Tel1 Tel2 VoIP WPS WLAN WLAN 2.4G 2.4G POWER...

  • Page 43: A-240Z-A Detailed Specifications

      7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet Indicator LED color and LED behavior description behavior TEL 1 to 2 Green solid Telephone on POTS port has been provisioned and phone is off hook Green flashing Telephone on POTS port is in ‘call in’ or ‘talking’ condition, or battery is low...

  • Page 44: A-240Z-A Functional Blocks

      A-240Z-A unit data sheet 7368 ISAM CPE A-240Z-A Product Guide Table 10 A-240Z-A CPE environmental specifications Mounting Temperature range and humidity Altitude method On desk or shelf Operating: 23F to 113F (-5C to 45C) Contact your Nokia technical support...

  • Page 45: A-240Z-A Standards Compliance

      7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet 5.8 A-240Z-A standards compliance A-240Z-A CPEs are compliant with the following standards: • IEEE 802.1D (QoS), 802.1p (bridging), 802.1q (VLAN) • IEEE 802.3 (2012) (Ethernet standard) • IEEE 802.11ac 4x4 (WiFi 5G) and 802.11b/g/n 2x2 (WiFi 2.4G) •...

  • Page 46: Responsible Party

    Address 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612 Phone, Fax +1 919 850 6000 5.8.2 Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-240Z-A CPEs are in compliance with the essential 3FE-46615-AAAA-TCZZA Issue: 01  ...
  • Page 47   7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-240Z-A CPES qualify as equipment with high network availability (HiNA) functionality.

  • Page 48: Figure 12 A-240Z-A Australian (Au) Safety Label

      A-240Z-A unit data sheet 7368 ISAM CPE A-240Z-A Product Guide à 5 725 MHz doit être conforme à la limite de la p.i.r.e; iii. for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p.

  • Page 49: Fcc Statement

      7368 ISAM CPE A-240Z-A Product Guide A-240Z-A unit data sheet 5.8.4 FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 50: Wi-Fi Service

      A-240Z-A unit data sheet 7368 ISAM CPE A-240Z-A Product Guide 5.9.1 Wi-Fi service A-240Z-A CPEs feature Wi-Fi service as well as voice and data services. Wi-Fi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections.

  • Page 51: Install An A-240Z-A Cpe

      7368 ISAM CPE A-240Z-A Product Guide Install an A-240Z-A CPE 6 Install an A-240Z-A CPE 6.1 Purpose 6.2 General 6.3 Prerequisites 6.4 Recommended tools 6.5 Safety information 6.6 Procedure 6.1 Purpose This chapter provides the steps to install an A-240Z-A CPE.

  • Page 52: Safety Information

      Install an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide 6.5 Safety information Read the following safety information before installing the unit. Hazardous electrical voltages and currents can Danger 1 — cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.

  • Page 53: Procedure

      7368 ISAM CPE A-240Z-A Product Guide Install an A-240Z-A CPE 6.6 Procedure Use this procedure to install an A-240Z-A CPE. Place the CPE unit on a flat surface, such as a desk or shelf. Note — The A-240Z-A cannot be stacked with another CPE or with other equipment.
  • Page 54 12 V dc, 1.25 A. Power up the CPE unit by using the power switch. Verify the CPE LEDs and voltage status; see the 7368 Hardware and Cabling Installation Guide. Activate and test the services; see the 7368 Hardware and Cabling Installation Guide.

  • Page 55: Replace An A-240Z-A Cpe

      7368 ISAM CPE A-240Z-A Product Guide Replace an A-240Z-A CPE 7 Replace an A-240Z-A CPE 7.1 Purpose 7.2 General 7.3 Prerequisites 7.4 Recommended tools 7.5 Safety information 7.6 Procedure 7.1 Purpose This chapter provides the steps to replace an A-240Z-A CPE.

  • Page 56: Safety Information

      Replace an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide 7.5 Safety information Read the following safety information before replacing the unit. Hazardous electrical voltages and currents can Danger 1 — cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits.

  • Page 57: Figure 14 A-240Z-A Cpe Connections

      7368 ISAM CPE A-240Z-A Product Guide Replace an A-240Z-A CPE RTRV-CPE::CPE-1-1-1-1-1; If the CPE is in service, place the CPE in OOS state. Example: ED-CPE::CPE-1-1-1-1-1; Power down the unit by using the on/off power switch. See Figure for the connections on the A-240Z-A CPE.
  • Page 58 12 V dc, 1.25 A. Power up the unit by using the power switch. Verify the CPE LEDs and voltage status; see the 7368 Hardware and Cabling Installation Guide. Activate and test the services; see the 7368 Hardware and Cabling Installation Guide.

  • Page 59: Configure An A-240Z-A Cpe

    8.1 General Please refer to the configuration information provided with your OLT for the software configuration procedure for an A-240Z-A CPE. For HTTP configuration procedures, please refer to the 7368 ISAM CPE Configuration, Management, and Troubleshooting Guide. 8.2 GUI configuration Use the procedures below to use the web-based GUI for the A-240Z-A.

  • Page 60: Device And Connection Status

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide The default user name is admin. The default password is a random number, which is included in the CPE kit. Figure 15 Web login window Caution — Pressing the Reset button for less than 10 seconds reboots the CPE;...

  • Page 61: Figure 16 Device Information Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE • WAN status • WAN status IPv6 • dongle status • home networking information • statistics • voice information Procedure 7 Device information retrieval Select Status > Device Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 16.
  • Page 62   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Boot version Boot version of the CPE Software version Software version of the CPE Chipset Chipset of the CPE Lot Number Production date of the CPE Device Running Time...

  • Page 63: Figure 17 Lan Status Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 8 LAN status retrieval Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 17. Figure 17 LAN status window Table describes the fields in the LAN status window.
  • Page 64   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description SSID Name Name of each SSID Wireless Encryption Status Encryption type used on the wireless connection Wireless Rx Packets Number of packets received on the wireless connection...

  • Page 65: Figure 18 Wan Status Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 9 WAN status retrieval Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 18. Figure 18 WAN status window Table describes the fields in the WAN status window.
  • Page 66   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description WAN Link Status Whether the WAN link is up or down BRAS Connection Status Whether the BRAS is connected or disconnected IPv4 Address IPv4 address Netmask Netmask...

  • Page 67: Figure 19 Wan Status Ipv6 Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 10 WAN status IPv6 retrieval Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 19. Figure 19 WAN status IPv6 window Table describes the fields in the WAN status IPv6 window.
  • Page 68   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Primary DNS Primary Domain Name Server Second DNS Secondary Domain Name Server Ethernet Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection...

  • Page 69: Figure 20 Dongle Status Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 11 Dongle status retrieval Select Status > Dongle Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 20. Figure 20 Dongle Status window Table describes the fields in the Dongle Status window.

  • Page 70: Table 17 Dongle Status Parameters

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Table 17 Dongle Status parameters Field Description Displays the USB dongle information: USB Dongle • USB Dongle Status • IMEI • Access Technology • Network in Use • RSSI (dBm)

  • Page 71: Figure 21 Home Networking Information Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 12 Home networking information retrieval Select Status > Home Networking from the top-level menu in the Ethernet Gateway window, as shown in Figure 21. Figure 21 Home networking information window Table describes the fields in the Home networking window.
  • Page 72   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Access Point Hexadecimal address of the wireless access point Local Devices Table entry Each entry indicates the status (active or inactive), connection type, device name, IP address, hardware address, and IP address allocation of each connected local device.

  • Page 73: Figure 22 Lan Ports Statistics Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Figure 22 LAN ports statistics window STOP. This procedure is complete. Issue: 01 3FE-46615-AAAA-TCZZA  ...

  • Page 74: Figure 23 Voice Information Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 14 Voice information retrieval Select Status > Voice Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 23. Figure 23 Voice Information window Table describes the fields in the Voice Information window.

  • Page 75: Network Configuration

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Click Refresh to update the displayed information. STOP. This procedure is complete. 8.2.3 Network configuration A-240Z-A CPEs also support network configuration, including: • • LAN IPv6 • • WAN DHCP •...

  • Page 76: Figure 24 Lan Network Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 15 LAN networking configuration Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 24. Figure 24 LAN network window Table describes the fields in the LAN network window.
  • Page 77   7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Field Description Primary DNS Primary domain name server Secondary DNS Secondary domain name server Static DHCP MAC Address MAC address to associate to the LAN Static DHCP IP Address...

  • Page 78: Figure 25 Lan Ipv6 Network Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 16 LAN IPv6 networking configuration Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 25. Figure 25 LAN IPv6 network window Table describes the fields in the LAN IPv6 network window.
  • Page 79   7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Field Description DHCP Start IP Address Enter the starting DHCP IP address. DHCP End IP Address Enter the ending DHCP IP address. Whether the address info Select this checkbox to enable address information retrieval through DHCP.

  • Page 80: Figure 26 Wan Network Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 17 WAN networking configuration Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 26. Figure 26 WAN network window Table describes the fields in the WAN network window.

  • Page 81: Figure 27 Wan Dhcp Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Field Description VLAN PRI Enter the VLAN PRI WAN IP Mode Choose an IP mode from the drop-down menu Manual DNS Enter a DNS (2 of 2) Configure a specific WAN connection.

  • Page 82: Table 23 Wan Dhcp Parameters

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Table 23 WAN DHCP parameters Field Description WAN Connection List Choose a WAN connection from the drop-down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50...

  • Page 83: Figure 28 Wireless 2.4Ghz Network Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 19 Wireless 2.4G networking configuration Select Network > Wireless 2.4GHz from the top-level menu in the Ethernet Gateway window, as shown in Figure 28. Figure 28 Wireless 2.4GHz network window Table describes the fields in the Wireless 2.4GHz network window.
  • Page 84   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Mode Choose a Wi-Fi mode from the drop-down menu: • auto (b/g/n) • • • • Channel Choose a channel from the drop-down menu or choose Auto to have the channel...

  • Page 85: Figure 29 Wireless 5Ghz Network Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Click Save. STOP. This procedure is complete. Procedure 20 Wireless 5G networking configuration Select Network > Wireless 5GHz from the top-level menu in the Ethernet Gateway window, as shown in Figure 29.

  • Page 86: Table 25 Wireless 5Ghz Network Parameters

    The default is Enable, which enables users and wireless terminals to communicate with each other. MU-MIMO may decrease Wi-Fi performance for clients who do not support it, in which case Nokia recommends that you choose Disable. Total MAX Users Enter the total number of MAX users...

  • Page 87: Figure 30 Wireless Schedule Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Configure the Wireless connection. If you have enabled and configured WPS, click WPS connect. Click Save. STOP. This procedure is complete. Procedure 21 Wireless scheduling Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway window, as shown in Figure 30.

  • Page 88: Figure 31 Routing Network Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Enter a start time and end time for the period in which you want the wireless signal off. Choose Everyday or Individual Days from the drop-down menu. If you chose Individual Days, select the checkboxes for the desired days.

  • Page 89: Table 26 Routing Network Parameters

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Table describes the fields in the Routing network window. Table 26 Routing network parameters Field Description Enable Routing Select this checkbox to enable routing Destination IP Address Enter the destination IP address...

  • Page 90: Figure 32 Dns Network Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 23 DNS configuration Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 32. Figure 32 DNS network window Table describes the fields in the DNS network window.

  • Page 91: Figure 33 Tr-069 Network Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE If required, associate an origin domain with a new domain, click Add. STOP. This procedure is complete. Procedure 24 TR-069 configuration Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as shown in Figure 33.

  • Page 92: Security Configuration

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Password Password used to log in to the CPE Connect Request Username Username used to log in to the auto-configuration server Connect Request Password Password used to log in to the auto-configuration server (2 of 2) Configure TR-069 by entering the required information.

  • Page 93: Figure 34 Firewall Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 25 Firewall configuration Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as shown in Figure 34. Figure 34 Firewall window Firewall security applies only to services provided by the CPE. Internet access from the LAN side is not affected by this firewall.

  • Page 94: Figure 35 Mac Filter Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Table 29 Firewall parameters Field Description Security level Choose the security level from the drop-down menu: low, medium, or high Attack Protect Choose enable or disable attack protect from the drop-down menu...

  • Page 95: Figure 36 Ip Filter Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Table 30 MAC filter parameters Field Description Enable MAC filter Select this checkbox to enable the MAC filter MAC Address Select a MAC address from the drop-down menu or enter the address in the text field...

  • Page 96: Table 31 Ip Filter Parameters

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Table 31 IP filter parameters Field Description Enable IP Filter Select this checkbox to enable an IP filter Mode Choose an IP filter mode from the drop-down menu: •...

  • Page 97: Figure 37 Url Filter Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 28 URL filter configuration Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 37. Figure 37 URL Filter window Table describes the fields in the URL Filter window.

  • Page 98: Figure 38 Parental Control Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 29 Parental control Select Security > Parent Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 38. Figure 38 Parental Control window Table describes the fields in the Parental Control window.

  • Page 99: Figure 39 Dmz And Alg Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Configure the parental control policy. Click Enable to activate the policy. STOP. This procedure is complete. Procedure 30 DMZ and ALG configuration Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window, as shown in Figure 39.
  • Page 100   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description WAN Connection List Choose a WAN connection from the drop-down menu Enable DMZ Select this checkbox to enable DMZ on the chosen WAN connection DMZ IP Address...

  • Page 101: Figure 40 Access Control Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 31 Access control configuration This procedure describes how to configure the access control level (ACL). Note 1 — ACL takes precedence over the firewall policy. Note 2 —...

  • Page 102: Application Configuration

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description ICMP, Telnet, SSH, HTTP, Select an access control level for each protocol: TR-069, HTTPS WAN side: Allow, Deny, or Trusted Network Only LAN side: Allow or Deny...

  • Page 103: Figure 41 Port Forwarding Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 32 Port forwarding configuration Select Application > Port forwarding from the top-level menu in the Ethernet Gateway window, as shown in Figure 41. Figure 41 Port forwarding window Table describes the fields in the port forwarding window.

  • Page 104: Figure 42 Port Triggering Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Configure port forwarding. Click Add. STOP. This procedure is complete. Procedure 33 Port triggering Select Application > Port Triggering from the top-level menu in the Ethernet Gateway window, as shown in Figure 42.
  • Page 105   7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Field Description Triggering Port Enter the triggering port range Expire Time Enter the expiration time in seconds Choose the open port protocol from the drop-down menu: Open Protocol •...

  • Page 106: Figure 43 Ddns Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 34 DDNS configuration Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 43. Figure 43 DDNS window Table describes the fields in the DDNS window.

  • Page 107: Figure 44 Ntp Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Click Save. STOP. This procedure is complete. Procedure 35 NTP configuration Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown in Figure 44.

  • Page 108: Figure 45 Usb Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 36 USB configuration Select Application > USB from the top-level menu in the Ethernet Gateway window, as shown in Figure 45. A USB printer that is connected to the ONT is available to all LAN devices.
  • Page 109   7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Field Description Re-enter Password Password for SFTP server Enable Samba server Select this checkbox to enable using a Samba server Workgroup Enter the name for the Samba work group...

  • Page 110: Figure 46 Upnp And Dlna Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 37 UPnP and DLNA configuration Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway window, as shown in Figure 46. Figure 46 UPnP and DLNA window Select the Enable UPnP checkbox to enable UPnP.

  • Page 111: Figure 47 Voice Setting Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 38 Voice setting Select Application > Voice Setting from the top-level menu in the Ethernet Gateway window, as shown in Figure 47. Figure 47 Voice setting window Table describes the fields in the Voice Setting window.

  • Page 112: Maintenance

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description Register Server Enter the register server Register Port Enter the register port User Agent Domain Enter the user agent domain DTMF Mode Choose InBand, rfc2822, Info, or Auto from the drop-down menu...

  • Page 113: Figure 48 Password Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 39 Password configuration Select Maintenance > Password from the top-level menu in the Ethernet Gateway window, as shown in Figure 48. Figure 48 Password window Table describes the fields in the password window.

  • Page 114: Figure 49 Speed Test Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 40 WAN speed test Select Maintenance > Speed Test from the top-level menu in the Ethernet Gateway window, as shown in Figure 49. Figure 49 Speed Test window Click Start to start the speed test.

  • Page 115: Figure 50 Device Management Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 41 Device management Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 50. Figure 50 Device management window Table describes the fields in the Device management window.

  • Page 116: Figure 51 Uplink Management Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 42 Uplink management Select Maintenance > Uplink Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 51. Figure 51 Uplink Management window Select a Work Mode: Ethernet Only or Ethernet with 3G/4G Dongle Backup.

  • Page 117: Figure 52 Dongle Management Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 43 Dongle management Select Maintenance > Dongle Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 52. Figure 52 Dongle management window Table describes the fields in the Dongle management window.

  • Page 118: Figure 53 Backup And Restore Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Configure the SIM card. Click Save. Configure the access point. Click Save. STOP. This procedure is complete. Procedure 44 Backup and restore Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway window, as shown in Figure 53.

  • Page 119: Figure 54 Firmware Upgrade Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Click Import Config File to restore the CPE to the saved backup or click Export Config File to export the current CPE configuration to the backup file. STOP. This procedure is complete.

  • Page 120: Figure 55 Reboot Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 46 Reboot CPE Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway window, as shown in Figure 55. Figure 55 Reboot window Click Reboot to reboot the CPE.

  • Page 121: Figure 56 Factory Default Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Procedure 47 Restore factory defaults Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway window, as shown in Figure 56. Figure 56 Factory default window Note —...

  • Page 122: Figure 57 Diagnostics Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 48 Diagnose connections Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window, as shown in Figure 57. Figure 57 Diagnostics window Choose a WAN connection to diagnose from the drop-down menu.

  • Page 123: Figure 58 Log Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Click Start Test. Results will be displayed at the bottom of the window. Click Cancel to cancel the test. STOP. This procedure is complete. Procedure 49 View log files Select Maintenance >...

  • Page 124: Rg Troubleshooting Counters

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Choose a write level from the drop-down menu to determine which types of events are recorded in the log file: • Emergency • Alert • Critical • Error •...

  • Page 125: Figure 59 Rg Troubleshooting Counters Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Figure 59 RG Troubleshooting Counters window Table describes the fields in the RG Troubleshooting Counters window. Table 44 RG Troubleshooting Counters parameters Field Description WAN Connection List Select a WAN connection from the list...

  • Page 126: Smart Home Configuration

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Field Description DS Packet Loss The number of downstream packages lost Internet Status Whether the broadband connections is active (UP) or not (DOWN) Latency This test is used to determine the lowest round-trip time in milliseconds by pinging...

  • Page 127: Figure 60 Smart Home Status Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Figure 60 Smart Home Status window Table describes the fields in the Smart Home Status window. Issue: 01 3FE-46615-AAAA-TCZZA  ...

  • Page 128: Table 45 Smart Home Status Parameters

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Table 45 Smart Home Status parameters Field Description IOT Gateway Firmware Status Filename Firmware name Description Firmware description Download Status Download status: success or failure Download Failure Reason Failure reason (if applicable)

  • Page 129: Figure 61 Smart Home Configuration Window

      7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Figure 61 Smart Home Configuration window Table describes the fields in the Smart Home Configuration window. Table 46 Smart Home Configuration parameters Field Description Enable IOT GW Select this checkbox to enable IOT gateway...

  • Page 130: Figure 62 Smart Home Maintenance Window

      Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide Procedure 53 Smart Home maintenance Select Smart Home>Maintenance from the left menu in the Ethernet Gateway window. The Smart Home Maintenance window appears; see Figure 62. Figure 62 Smart Home Maintenance window Table describes the fields in the Smart Home Maintenance window.
  • Page 131   7368 ISAM CPE A-240Z-A Product Guide Configure an A-240Z-A CPE Configure the Smart Home maintenance. STOP. This procedure is complete. 8.3 IOT application software package download The A-240Z-A CPE supports IOT. This section describes how to download the IOT application software package from the Auto Configuration Server (ACS) to the CPE and to activate the software.
  • Page 132   Configure an A-240Z-A CPE 7368 ISAM CPE A-240Z-A Product Guide This will start the IOT application. STOP. This procedure is complete. 3FE-46615-AAAA-TCZZA Issue: 01  ...

  • Page 133: Technical Support

      Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback  ...
  • Page 134   Copyright 2017 Nokia. 3FE-46615-AAAA-TCZZA  ...

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