Gather Logs Utility; Gather Logs Utility Window - GE LOGIQ E9 Service Manual

PROPRIETARY TO GE
D 5180483-100, R . 7 LOGIQ E9 P S M
IRECTION EV ROPRIETARY ERVICE ANUAL
7-5-21-11

Gather Logs Utility

Click the Gather Logs button to prepare them for retrieval by the On Line Center. The logs are
compressed into a .zip file and the filepath and file name is displayed on the window.
If the application is not running, logs can be gathered using the Gather Logs shortcut on the Windows
desk top.
Figure 7-109 Gather Logs Utility Window
In R6 and later, Gather Logs Utility will not be collecting logs that contain protected information. If those
logs are needed, the OnLine Engineer will have to request the user to perform an Alt D function,
authorizing the inclusion of protected information in the logs.
7 - 144 Section 7-5 - Common Service Desktop